General information

All posting locations: London, , United Kingdom

Job Function: 01 - Sales

Date Published: 15-May-2024

Ref #: R-82130

Remote, Hybrid or Onsite: Hybrid

Description & Requirements

The Account Lead is responsible for building a strong working relationship with Grocery accounts and developing and executing customer business plans across all categories in the Kraft Heinz portfolio. You are accountable for all cross-functional day to day operations involving the accounts from Commercial, to Supply Chain, from Finance to Shopper Marketing and Digital.

About You

You’re Passionate about food: At Heinz we are all about food, and you should be too! You should have your finger on the pulse of all the latest consumer trends and be ready to use that insight and enthusiasm to help define our future direction.

You Build Winning Relationships: You are an active listener first and foremost, and you use this to build credibility in both internal and external relationships. You think creatively and drive engagement to ultimately provide insights and solutions which deliver for the consumer, the customer, and The Kraft Heinz Company.

You Demand Continuous Improvement: You are enthusiastic in questioning the status quo to help advance the way we operate as a business; whether that’s championing diversity, challenging unconscious bias, or collaborating more efficiently across functions – you strive to grow yourself and the people around you to their full potential.

You are a Leader: You lead through driving collaboration cross-functionally to successfully leverage people and resource. You are always ready to step forward to energize others around you. You are at the forefront of championing our cultures and values.


  • Build strong and sustainable customer relationships within Grocery Multiples
  • Develop strategy on how to build the business with each of your customers and manage customers’ strategy and relationship
  • £120M+ P&L ownership and management to sustainably deliver against key business metrics
  • Lead your team’s development and implementation of your customers’ joint business plans and ensure excellence in execution
  • Partner with internal cross functional stakeholders to develop successful plans from new and existing brands and categories and lead the sales organization in implementation
  • Lead and continuously develop your team through effective coaching

Professional Skills and Competencies

  • Bachelor’s/Master’s degree preferred
  • Technical proficiencies in Microsoft Office Suite
  • Prior experience in customer relationship management is critical
  • Ability to confidently sell commercial propositions, together with sound negotiation skills
  • Consistent track record of problem solving as an owner, taking on entrepreneurial challenges and simplifying the complex
  • Proven track record of budget delivery and growth-momentum in one or more major manufacturer or retailer
  • Prior experience of leading managers and developing a team, with well-developed coaching skills
  • Proven experience of influencing leaders at senior management level

What we offer you

  • Ownership from Day 1.  We take big bets on people through giving them big challenges
  • An accelerated career trajectory which few other companies can match
  • Flexible and hybrid working approach (3/2)
  • Family-friendly and inclusive work environment
  • Competitive benefits package to support mental, physical, financial and social well-being
  • A competitive salary and above-market bonus structure
  • An environment to learn and develop in a daring and driven workplace
  • Always room for new ideas.  If you have an excellent idea, speak up!  We are obsessed with continuous improvement.

About Us

Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We’re on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company.

Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet. We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food.

Why Us

We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures – as we work together to lead the future of food.

Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we’re growing something great here at Kraft Heinz.

Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.