About Us

The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.

No matter the brand, we’re united under one vision: To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 39,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we’re transforming the food industry with bold thinking and unprecedented results. If you share our passion – and are ready to create the future, build a legacy, and lead as a global citizen – there’s only one thing to do: join our table and let’s make life delicious!

Our Culture of Ownership, Meritocracy and Collaboration

We're not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level – from entry-level intern to senior leader – to own their work. We share a responsibility to think like Owners – to be mindful of the collective and sustained success of Kraft Heinz – which we apply to every situation, every day.

As part of Kraft Heinz, you're supported to grow and achieve. You’re expected to bring your authentic self to work every day, to lead with humility, and drive outstanding performance at every level – and you’ll be rewarded. You’re given opportunities to leave a mark and build a legacy. But you won’t do it alone. You’re supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress.

Vaccination & Future of Work Expectations

Our highest priority is always the health and safety of our Kraft Heinz family. We require our office-based, home-based, R&D, and sales team members to be fully vaccinated against COVID-19, unless approved for a medical or religious accommodation. This will enable our transition to hybrid work while maximizing the wellbeing of our entire team.

We believe the office is a critical driver of innovation, connection and development, but also realize providing more flexibility to our employees is critical in this new world. Starting in January 2022, the majority of our salaried employees will be able to work virtually for up to two days each week to create a more agile and modern workplace. Some jobs may be required to be performed fully in person depending a role’s responsibilities and requirements.

General information

All posting locations: Chicago, Illinois, United States of America

Job Function: 04 - IT

Department: 04 - 02 - Application Development & Support

Date Published: 13-Sep-2021

Job Type: Regular

Description & Requirements

Position Summary

The Kraft Heinz IT sales group is looking for a skilled IT Analyst to drive business results through requirement gathering- project management- and insight delivery for the Away from Home and Kraft Heinz Ingredients teams. Core to this role is the ability to demonstrate excellent technical expertise- business acumen and apply those in a business context as well as possess strong project management skills. This role requires the ability to work with limited oversight and direction. Managing customer expectations and clear communications are also key to success in this role.

Primary Responsibilities

The individual will be responsible for operational excellence and governance of projects- ensuring successful delivery of commitments both functionally and financially.  Individual will be responsible for delivery of IT projects across all delivery cycles adhering to all Kraft Heinz Rites and Routines for project delivery. The individual will be responsible for supporting projects at the BU level in the US- Managing budgets over $50k.

  • Work with business clients to understand and document requirements for identified needs; assist in developing design documentation
  • Outline project steps- timelines and resources needed to deliver to documented requirements
  • Manage the execution of tasks on the project plan ensuring timely completion of all deliverables
  • Provide regular communication to all stakeholders for updates and issue escalation
  • Support and participate in IT projects while engage and communicating with key stakeholders
  • Ensure standards and testing best practices are followed for quality results; create test cases and assist users in completion of user acceptance testing
  • Understand solutions delivered and business criticality of those solutions
  • Provide ongoing support and problem resolution to Sales Functions
  • Assist in identifying opportunities to streamline- automate- train- and improve our current processes and applications.
  • Contribute to the road mapping and planning for the AFH and KHI Salesforce Environments including CRM- CPQ and Pardot.
  • Ensure Salesforce and SAP interfaces are stable and updated as projects request.
  • Business intelligence and visualization tools such as Tableau. Able to review requirements form the business and translate those into functional designs.


  • Bachelor’s Degree in Information Technology or related field of study
  • A minimum of 2 years related experience working in the IT field.
  • Experience with Salesforce.com technologies
  • Excellent planning- execution and follow-up skills.
  • Strong project management skills
  • Strong communication skills
  • Strong communication skills- both oral and written- with comfort in speaking with business stakeholders
  • Strong problem solving and analytical skills
  • Ability to set priorities and focus on roadblocks that hinder delivery
  • Possess collaborative and influencing skills appropriate for working with project sponsors- and stakeholders
  • Ability to meet deadlines with a passion and desire to succeed
  • Possess critical thinking skills- quantitative and analytical problem-solving skills
  • An agile learner who brings strong problem-solving skills- and enjoys working as part of a technical- cross functional team to solve complex business problems
  • A hard worker and consensus gainer who brings a strong business sense; you are intellectually curious and willing to adjust your position based on additional information
  • Possess the ability to build strong user-oriented experiences
  • A worker who is hungry to learn and evolve in all things from leadership to new technologies

Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity