General information

All posting locations: Toronto, Ontario, Canada

Job Function: 01 - Sales

Date Published: 02-Apr-2024

Ref #: R-81083

Remote, Hybrid or Onsite: Hybrid

Description & Requirements

Here at Kraft Heinz, we grow our people to grow our business, because we believe that great people make great companies. When you join our table, you can expect access to an array of holistic wellness benefits* and perks, DCPP, VRSP, and TFSA, Business Resource Groups (BRGs) to help foster diversity, inclusion and belonging for all employees and an industry-leading total rewards package that emphasizes a high discretionary bonus.

*Benefits begin immediately upon hire.

Get a peek into life here at Kraft Heinz through our Instagram and TikTok channels!

Associate Customer Sales Manager at a glance...

As an Associate Customer Sales Manager, you are a critical driver supporting the Sales Team in the management of all selling and executional activities to achieve customer revenue and profit targets. You have the talent, drive and understanding of the retail sales environment to generate sales volumes. Your ability to discover and capitalize on account opportunities is unparalleled. As a member of one of the strongest sales forces in Canada, you will form the crucial link between Kraft Heinz customer team and the customer, dedicating your results-oriented mentality to the type of proactive, business-building initiatives that have been the cornerstone of our success at Kraft Heinz Canada.

You will work collaboratively to develop partnerships with the Customer business teams and the customers. The Associate Customer Sales Manager will be the liaison between the Customer Business team and customer on all business development opportunities and challenges.

What's on the menu?

  • Utilization of the category management process via Nielsen to drive consumer/shopper insights that translates into customer opportunities that would mutually benefit Kraft Heinz and our customers.

  • Support the customer business team in the evaluation of promotional return on investment and drive out the programs that deliver the highest efficiency for both Kraft Heinz and our customer. Leverage our trade return on investment tool to identify highest return on investment selling opportunities which will Satisfies customer needs and strives to deliver revenue, and share.

  • To be the key liaison between our field selling team and the customer team to communicate selling priorities for upcoming promotions.

  • Be the customer business team expert on consumption trends, retail pricing, competitive landscape, innovation performance and distribution white space to support the Customer team in the evaluation of business performance

  • Leverages consumption expertise to help support the customer team in the development of their demand driven forecasts

Recipe for Success - apply now if this sounds like you!

  • Progressive experience in Sales, which should include Sales Representative roles and Account Management

  • Experience with sales and fact-based selling and category reviews

  • Experience using sales reporting systems and AC Nielson systems

  • Ability to travel up to 10% of the time

  • Understanding of financials including trade spending and profit and loss statements

  • Excellent communication skills and demonstrated ability to effectively negotiate with customer

About Us

Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We’re on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company.

Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet. We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food.

Why Us

We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures – as we work together to lead the future of food.

Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we’re growing something great here at Kraft Heinz.

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact