General information

All posting locations: Chicago, Illinois, United States of America, Pittsburgh, Pennsylvania, United States of America

Job Function: 04 - IT

Date Published: 11-Jan-2023

Ref #: R-64462

Description & Requirements

The Associate Manager- IT - Testing COE will be responsible for day-to-day leadership and direction of multiple global test cycles within an assigned release. The responsibilities will range from developing the release test plan to managing- monitoring- measuring and coordination of overall test planning and execution. This role will support project teams and coordinate across multi-functional teams for high-quality testing deliverables; promote rapid decision making and ensure the SDLC implementation facts are transparent and properly interpreted. To teach and coach COE principles and standards; to make fast/appropriate fact-based decisions and avoid analysis paralysis to ensure a quality working product. This role will also provide continuous improvements to release test standards- guidelines- and governances – Waterfall and Agile Methodology.

Primary Responsibilities

· The responsibilities will range from developing the release test plan to managing- monitoring- measuring and coordination of overall test execution.

· Lead SIT meetings and actively participate in defect resolution with cross functional teams.

· Operate as a trusted advisor and subject matter expert for testing governance- and best practices to coach partnering SDLC resources on deployment related issues related to- but not limited to- timeline constraints; and shifts in project priorities.

· Demonstrate and apply a thorough understanding of PMO standards (PMBOK); with company culture and values to make recommendations; help solution complex testing problems and unique software delivery obstacles. Mitigate and support to drive positive outcomes.

· This role will initiate and manage highly collaborative cross-functional relationships to optimize shared processes and meet stakeholder requirements- use metrics and analysis to coordinate project teams and vendor resources for quality test deliverables.

· Influence and drive completion for all aspects of testing governance and compliance including kickoffs- defect management- issue/risk management; coordination of key business users/PMO- 3rd party vendors and “hand-shakes” with developers.

· Conduct compliance and SLA audits for Global UAT governance – test metrics and defect reporting


· SAP ERP w Legacy System Integration(s) knowledge a plus

· E2E knowledge and Experience of supporting Project Management Office lifecycle activities within a mixed organizational structure (corporate- consultants- business- and IT)

· History of successful project launches- and cost/budget reduction efforts

· Able to work in diversified teams- and to guide- motivate- and influence large project teams

· Experience in team leadership and management of cross functional and integration teams

· Experience working in multinational companies operating with Waterfall and Agile methodologies

· Strong business acumen and experience with testing methodology- disciplines- and activities- including test planning- preparation- execution- and reporting

· Demonstrated Team/Group leadership capabilities and people skills (i.e. excellent verbal and written communication skills in client facing scenarios)

· Proven history with creating data-driven presentations for C-Suite (PMO) discussions and decision points

· Experienced negotiator; intrinsic motivator; solid understanding for risk-based testing and lean thinking

· Experience in handling and leading escalations and managing resolution of critical issues – global (worldwide) team scenarios

· Experience in coordination with PMO and aligning on methodology and process

· Proven ability to work creatively and analytically in a problem-solving environment

· Experience with HP-ALM- JIRA and Azure DevOps highly preferred

· Proficiency with Microsoft Office products – PowerPoint- Excel- Word- Teams

**This role can be based in our Chicago- Pittsburgh- or Toronto offices

About Us

The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.

No matter the brand, we’re united under one vision: To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 39,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we’re transforming the food industry with bold thinking and unprecedented results. If you share our passion – and are ready to create the future, build a legacy, and lead as a global citizen – there’s only one thing to do: join our table and let’s make life delicious!

Our Culture of Ownership, Meritocracy and Collaboration

We're not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level – from entry-level intern to senior leader – to own their work. We share a responsibility to think like Owners – to be mindful of the collective and sustained success of Kraft Heinz – which we apply to every situation, every day.

As part of Kraft Heinz, you're supported to grow and achieve. You’re expected to bring your authentic self to work every day, to lead with humility, and drive outstanding performance at every level – and you’ll be rewarded. You’re given opportunities to leave a mark and build a legacy. But you won’t do it alone. You’re supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress.

Vaccination & Office Collaboration Expectations

Our highest priority is always the health, wellbeing, and safety of our Kraft Heinz family. We require our office-based, home-based, R&D, and sales team members to be fully vaccinated against COVID-19, unless approved for a medical or religious accommodation.

We believe our office environment fuels our collaboration, connection & community as an organization and allows our employees to grow toward greatness. We also believe providing a more flexible and agile model is essential in today’s workplace. A majority of our office-based employees will be able to work remotely for up to two days each week. Additionally, employees who are subject to this hybrid model will be eligible to work from anywhere for up to six weeks in a rolling 12-month period (in maximum two-week increments and according to benefits and tax guidelines). Some jobs may be required to be performed fully in office depending on the role’s responsibilities and requirements.

Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact for assistance.