General information

All posting locations: Fremont, Ohio, United States of America

Job Function: 07 - Quality

Date Published: 12-Feb-2024

Ref #: R-79359

Description & Requirements

Job Purpose

This role the Compliance Manager is responsible for monitoring and maintaining the plants’ Quality systems to ensure compliance to Kraft Heinz policies, regulatory, federal, and state laws.  Assists in the identification and achievement of facility Quality KPI’s through appropriate corrective/preventive actions, and, continuous improvement initiatives.  Leads all internal and external auditing activities and follow-up.  Acts as the Site QCMS/ISO coordinator.  Keeps informed on HACCP and net contents changes, acts as a resource to ensure regulatory requirements are adhered to.  Provides Quality support during major commercialization projects, assists in new Quality system program implementations.  Reports directly to the Quality Systems Manager and serves as backup to the Quality Manager.

Essential Functions & Responsibilities

  • Manages all internal and external inspections/regulatory visits.  Leads audit preparation activities, accompanies inspector, and completes necessary reports and posting. Performs follow up activities to non-conformances found and provides responses as appropriate.  Trains Site on proper inspection procedure practices.  Assist in ensuring the facility is inspection ready at all times.   
  • Plans, defines, and, directs the Site auditing control program to ensure compliance to all procedures and policies to ensure compliance to regulatory, federal, and local laws. This includes identification of facility Quality KPI’s, corrective/preventive action and continuous improvement initiatives.  Trains and mentors site Auditors to ensure program goals are met.     
  • Manages execution of site Food Safety Quality Program and HACCP programs   
  • Kraft Heinz Management System (KHMS) participation and ownership is required
  • Acts as the Site QCMS/ISO coordinator.  Monitors and maintains plant QCMS program by complying with current Kraft Heinz and ISO Standards.  Ensures all internal procedures, processes are accurate and performing to expectations.  Works with internal auditor(s), and, document coordinators(s) to ensure compliance and system improvements.      
  • Provides Quality/Sanitation support for major project commercialization’s from a regulatory, and, Kraft Heinz procedural perspective.  Periodically audits to ensure appropriate steps, forms, and approvals are completed.      
  • Manages Quality systems associated with eQCMS, and, Plant Quality team sites to provide access to corporate links easily. Supports the updating of Quality refresher training (e.g. GMP’s, allergens, hold/release, Special Situations) as needed.   
  • Conduit between Plant and Corporate Manufacturing Quality, Sector Quality, Regulatory. Ensures Quality policies are understood and communicated to Site employees.  

Expected Experience & Required Skills

  • Experience in Quality Assurance, Food Manufacturing, or other technical environment
  • Strong leadership, technical, communication and organizational skills required along with attention to detail.  
  • Advanced knowledge of quality systems, procedures, & policies helpful. Handle multiple assignments, develop work plans, & prioritize.  
  • Knowledge of statistical processes.  
  • Detailed-oriented.  
  • Effective communication skills (oral written and verbal).  
  • Planning and organizing skills.  
  • Successful candidates must possess a positive focus toward solutions with emphasis on preventative pro-active measures and team-building.  
  • Demonstrate ability to work with cross-functional groups. 

Work Environment & Schedule

This position is considered a Manufacturing plant environment with heavy machinery and equipment. Additionally, this role requires is a typical Mon-Fri day shift, but some off shift and weekends will be required.

Physical Requirements 

Physical demands include but not limited to

  • Frequent – activity or conditions sustained 1/3 to 2/3 of working hours; upright stance, keyboard or text input; Sedentary – occasionally exerting 0-10 lbs. of force, limited movement from workstation for brief periods of time.

This job description is not designed to cover or contain all duties or responsibilities that are required of the role. Duties or responsibilities may change or be added with or without notice.


About Us

Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We’re on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company.

Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet. We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food.

Why Us

We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures – as we work together to lead the future of food.

Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we’re growing something great here at Kraft Heinz.

Office Collaboration & Hybrid Work Environment

We believe our office environment fuels our collaboration, connection & community as an organization and allows our employees to grow toward greatness. We also believe providing a more flexible and agile model is essential in today’s workplace. A majority of our office-based employees will be able to work remotely for up to two days each week. Additionally, employees who are subject to this hybrid model will be eligible to work from anywhere for up to six weeks in a rolling 12-month period (in maximum two-week increments and according to benefits and tax guidelines). Some jobs may be required to be performed fully in office depending on the role’s responsibilities and requirements.

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact