About Us

The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.

No matter the brand, we’re united under one vision: To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 39,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we’re transforming the food industry with bold thinking and unprecedented results. If you share our passion – and are ready to create the future, build a legacy, and lead as a global citizen – there’s only one thing to do: join our table and let’s make life delicious!

Our Culture of Ownership, Meritocracy and Collaboration

We're not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level – from entry-level intern to senior leader – to own their work. We share a responsibility to think like Owners – to be mindful of the collective and sustained success of Kraft Heinz – which we apply to every situation, every day.

As part of Kraft Heinz, you're supported to grow and achieve. You’re expected to bring your authentic self to work every day, to lead with humility, and drive outstanding performance at every level – and you’ll be rewarded. You’re given opportunities to leave a mark and build a legacy. But you won’t do it alone. You’re supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress.

General information

All posting locations: Minneapolis, Minnesota, United States of America

Job Function: 01 - Sales

Department: 01 - 04 - Field Sales

Date Published: 09-Sep-2021

Job Type: Regular

Description & Requirements

The Customer Business Lead (CBL) will direct Kraft Heinz selling efforts for assigned customer team- including strategy-development and supply chain initiatives. The CBL will leverage Kraft Heinz scale and brands- at the customer level- through a single point of accountability. The position will guide broad business strategies to develop profitable Kraft Heinz volume and share growth at the customer.

Key Responsibilities:

  • Develops direct reports through assessment of talent- providing constructive and timely feedback- establishing appropriate and actionable development plans
  • Strategically develops high functioning work teams that empowers team members and
  • grows skill‐sets
  • Develops direct reports- others within CBT and Kraft Heinz Sales by mentoring/coaching to share job experiences- building business opportunities- etc.
  • Creates a culture that recognizes rewards and encourages personal growth through
  • empowerment and innovation
  • Facilitates cross‐functional experiences that builds knowledge base of employees for
  • future growth
  • Harnesses the power of diversity – thinking- background- experience
  • Leverages available resources/scale to elevate executional excellence across cross‐functional business planning in category mgmt- supply chain efficiency- technology- local marketing
  • Develops tracks- analyzes- evaluates and develops business plans based on Business Unit- customer strategies/initiatives and external factors.
  • Builds Kraft Heinz business with customer measured by profitability achievement- share gains- revenue targets- special programs- new and core item introductions/distribution
  • Understands and utilizes insight information applications- both internal and external (competition)- to build total customer profits
  • Tailors programs consistent with customer’s strategy that deliver superior results and aligns with the business sectors’ expectations
  • Serves as primary interface with Kraft Heinz HQ Sales organization
  • Provides a single point of accountability to the customer for all Kraft activities
  • Services the customer by establishing positive business relationships with decision makers- providing category management expertise programs at the retail level.
  • Provides updates to management on competitive activity (both at Customer and in the market)- Customer specific strategy changes- key marketplace updates and other business related activities
  • Communicates and influence implementation of business plans to enable superior execution across key team members (i.e. SC- CMG- Retail)
  • Delivers efficient and effective trade programs to deliver best ROI and within budget Administers volume and trade promotion spending levels within budget while managing trade dollars as percent of revenue for maximum results
  • Delivers excellent customer service Interfaces with key customers contacts to assess current service levels- understand areas for improvement and ensure improvement plans are implemented
  • Conducts business review meetings and customer visits- including annual reviews and “top‐to‐top” meetings- depending on Customer
  • Manages seamless delivery/service process for Customers
  • Leverages Kraft Heinz adaptive supply chain to meet the needs of the Customer

Preferred Qualifications

  • 5 years CPG direct selling experience- including full P&L accountability- with excellent understanding of business processes and systems
  • Significant experience in building customer and team relationships
  • Prior management experience

Minimum Qualifications

  • Bachelor's degree required and 5-7 years CPG experience
  • Proven financial acumen – understanding of profit and revenue drivers and analysis- experience owning a P&L and forecast- proficiency in deploying trade
  • Proven analytical- communication and project management skills
  • Ability to apply business conclusions and insights to drive business planning and outcomes
  • Ability to develop and deliver effective presentations based upon actionable insights
  • Personal computer expertise especially with Microsoft Office Excel and PowerPoint
  • Strong problem solving and analysis skills

Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity