About Us

The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.

No matter the brand, we’re united under one vision: To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 39,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we’re transforming the food industry with bold thinking and unprecedented results. If you share our passion – and are ready to create the future, build a legacy, and lead as a global citizen – there’s only one thing to do: join our table and let’s make life delicious!

Our Culture of Ownership, Meritocracy and Collaboration

We're not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level – from entry-level intern to senior leader – to own their work. We share a responsibility to think like Owners – to be mindful of the collective and sustained success of Kraft Heinz – which we apply to every situation, every day.

As part of Kraft Heinz, you're supported to grow and achieve. You’re expected to bring your authentic self to work every day, to lead with humility, and drive outstanding performance at every level – and you’ll be rewarded. You’re given opportunities to leave a mark and build a legacy. But you won’t do it alone. You’re supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress.

Vaccination & Future of Work Expectations

Our highest priority is always the health and safety of our Kraft Heinz family. We require our office-based, home-based, R&D, and sales team members to be fully vaccinated against COVID-19, unless approved for a medical or religious accommodation. This will enable our transition to hybrid work while maximizing the wellbeing of our entire team.

We believe the office is a critical driver of innovation, connection and development, but also realize providing more flexibility to our employees is critical in this new world. Starting in January 2022, the majority of our salaried employees will be able to work virtually for up to two days each week to create a more agile and modern workplace. Some jobs may be required to be performed fully in person depending a role’s responsibilities and requirements.

General information

All posting locations: Rogers, Arkansas, United States of America

Job Function: 01 - Sales

Department: 01 - 04 - Field Sales

Date Published: 19-Jul-2022

Job Type: Regular

Description & Requirements

The Customer Sales Lead will drive Kraft Heinz selling efforts- Strategic development and including supply chain initiatives via the Customer Business Team (CBT). The position will manage a business structure organized around customers to enhance category focus- leveraging Kraft Heinz scale and brands at the customer level through a single point of accountability. Importantly- the Lead will drive the following broad business strategies to develop profitable Kraft Heinz volume and share at the customer: 

Primary Responsibilities 

  • Develops others within CBT and Kraft Heinz Sales by mentoring/coaching to share job experiences- building business opportunities- etc. 

  • Creates a culture that recognizes rewards and encourages personal growth through empowerment and innovation 

  • Facilitates cross‐functional experiences that builds knowledge base of employees for future growth 

  • Harnesses the power of diversity – thinking- background- experience 

  • Demonstrate available resources/scale to elevate executional excellence across; Leads cross‐functional business planning in category mgmt- supply chain efficiency- technology- local marketing 

  • Develops- tracks- analyzes- and evaluates business plans based on Business Unit- customer strategies/initiatives and external factors 

  • Builds Kraft Heinz business with customer measured by profitability achievement- share gains- revenue targets- special programs- new and core item introductions/distribution 

  • Understands and applies insight information applications- both internal and external (competition)- to build total customer profits 

  • Tailors programs consistent with customer’s strategy that deliver superior results and aligns with the business sectors’ expectations 

  • Serves as primary collaborator with Kraft Heinz HQ Sales organization 

  • Provides a single point of accountability to the customer for all Kraft activities 

  • Services the customer by establishing positive business relationships with decision makers- providing category management expertise programs at the retail level. 

  • Provides updates to management on competitive activity (both at Customer and in the market)- Customer specific strategy changes- key marketplace updates and other business related activities 

  • Communicates and influence implementation of business plans to enable superior execution across key team members (i.e. SC- CMG- Retail) 

  • Drives efficient and effective trade programs to deliver best return on investment and within budget Administers volume and trade promotion spending levels within budget while managing trade dollars as percent of revenue for maximum results 

  • Drive excellent customer service Interfaces with key customers contacts to assess current service levels- understand areas for improvement and ensure improvement plans are implemented 

  • Leads and/or assists with major business reviews and customer visits- including annual reviews and “top‐to‐top” meetings- depending on Customer 

  • Manages seamless delivery/service process for Customers 

  • Uses Kraft Heinz adaptive supply chain to meet the needs of the Customer 


  • Bachelor’s Degree preferred

  • Strong sales background with excellent understanding of business processes and systems 

  • Previous experience owning a P&L 

  • Significant experience in building customer relationships 

  • Strong financial acumen – understanding of profit and revenue drivers and analysis 

  • Proficiency in deploying trade 

  • Strong decision‐making ability grounded in critical thinking and planning 

  • Drive for Results 


Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact HRCompliance@kraftheinz.com for assistance.