General information

All posting locations: Chicago, Illinois, United States of America

Job Function: 04 - IT

Date Published: 07-Sep-2023

Ref #: R-74367

Remote, Hybrid or Onsite: Hybrid

Description & Requirements

We are seeking an accomplished Director of ERP Deployment and Governance with over 15 years of experience to lead and drive our organization's strategic Global SAP S/4 HANA Transformation for the next 4-5 years at Kraft Heinz. This senior-level role demands a seasoned professional capable of orchestrating complex roadmaps and programs across delivery initiatives- aligning technology with business strategies- fostering innovation for operational excellence- and effectively managing across multiple IT and Business teams.

The role will be part of the Global ERP Capabilities organization and report directly VP - Head of IT ERP Capabilities

This role includes direct management of individuals responsible for execution of actives within the summary of the role.  Team size of 4-5 internal scaling to 10+ at the height of the program.   Oversight of external 3rd party Project and Program Managers.

High level job summary

  • Project and Program Excellence: Direct and supervise multifaceted- cross-functional teams throughout the entire ERP implementation lifecycle. Shape and execute meticulous project management strategies- encompassing planning- design- configuration- testing- training- and post-implementation support.
  • Executive Collaboration: Engage and collaborate with Senior IT executives- senior leaders- and department heads to ensure a unified program roadmap across multi regional deployments.
  • Vendor Partnership: Forge and manage strategic alliances with Kraft Heinz SIs and 3rd party vendors. Establish vendor management guidelines and execute robust processes to support them.
  • Business Value Tracking: Develop and implement frameworks for tracking- measuring- and communicating the tangible business value generated by the ERP implementation. Provide regular updates to stakeholders on ROI- efficiency gains- and strategic impact.
  • Risk Mitigation: Spearhead proactive identification of potential implementation risks- steering the formulation of robust mitigation strategies. Minimize business disruption and safeguard project timelines and objectives.
  • Financial Stewardship: Assume ultimate responsibility for the ERP implementation budget. Institute meticulous oversight- resource allocation- and alignment with fiscal aspirations- all while delivering an exceptional solution. Annual budgets oversight will range from $500MM to $750MM for the length of the program.
  • Interim and Integration States Ownership: Own the definition and governance of interim and integration states during the multi-year journey across the global implementation.
  • People Management: Lead- mentor- and develop high-performing teams- promoting collaboration- professional growth- and a results-driven culture. Provide guidance- feedback- and performance evaluations to team members.
  • Resource Management: Efficiently allocate and manage resources- including personnel- budget- and technology- to ensure the successful execution of the ERP implementation while maintaining alignment with organizational priorities.


  • General management and program/service delivery experience in IT (multifunctional preferable)
  • Experience Program and Project Management
  • Experience with People management and development
  • Expertise in ERP systems- their architecture- integration methodologies- and their potential to revolutionize diverse business functions.
  • Exemplary leadership- team management- and mentoring aptitudes- driving cohesive- high-performing cross-functional teams.
  • Outstanding interpersonal- communication- and negotiation skills- adept at influencing stakeholders across hierarchical levels.
  • Seasoned change management expertise- showcasing adeptness in securing user buy-in and fostering organizational evolution.
  • Expertise in vendor management- contract negotiations- and value-driven procurement practices.
  • Project management certification (PMP or equivalent) is highly desirable.
  • Proficiency in leading-edge ERP solutions such as SAP.
  • Track record of innovation- strategic decision-making- continuous improvement- and resource optimization.
  • Experience in dealing with multicultural and multifunctional teams

About Us

Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We’re on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company.

Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet. We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food.

Why Us

We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures – as we work together to lead the future of food.

Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we’re growing something great here at Kraft Heinz.

Office Collaboration & Hybrid Work Environment

We believe our office environment fuels our collaboration, connection & community as an organization and allows our employees to grow toward greatness. We also believe providing a more flexible and agile model is essential in today’s workplace. A majority of our office-based employees will be able to work remotely for up to two days each week. Additionally, employees who are subject to this hybrid model will be eligible to work from anywhere for up to six weeks in a rolling 12-month period (in maximum two-week increments and according to benefits and tax guidelines). Some jobs may be required to be performed fully in office depending on the role’s responsibilities and requirements.

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact