About Us

The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.

No matter the brand, we’re united under one vision: To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 39,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we’re transforming the food industry with bold thinking and unprecedented results. If you share our passion – and are ready to create the future, build a legacy, and lead as a global citizen – there’s only one thing to do: join our table and let’s make life delicious!

Our Culture of Ownership, Meritocracy and Collaboration

We're not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level – from entry-level intern to senior leader – to own their work. We share a responsibility to think like Owners – to be mindful of the collective and sustained success of Kraft Heinz – which we apply to every situation, every day.

As part of Kraft Heinz, you're supported to grow and achieve. You’re expected to bring your authentic self to work every day, to lead with humility, and drive outstanding performance at every level – and you’ll be rewarded. You’re given opportunities to leave a mark and build a legacy. But you won’t do it alone. You’re supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress.

Vaccination & Future of Work Expectations

Our highest priority is always the health and safety of our Kraft Heinz family. We require our office-based, home-based, R&D, and sales team members to be fully vaccinated against COVID-19, unless approved for a medical or religious accommodation. This will enable our transition to hybrid work while maximizing the wellbeing of our entire team.

We believe the office is a critical driver of innovation, connection and development, but also realize providing more flexibility to our employees is critical in this new world. Starting in January 2022, the majority of our salaried employees will be able to work virtually for up to two days each week to create a more agile and modern workplace. Some jobs may be required to be performed fully in person depending a role’s responsibilities and requirements.

General information

All posting locations: Chicago, Illinois, United States of America, Pittsburgh, Pennsylvania, United States of America

Job Function: 04 - IT

Department: 04 - 01 - IT Management

Date Published: 14-Jan-2022

Job Type: Regular

Description & Requirements

Position Summary

This is a role for someone who craves a global challenge balanced by the desire to be accountable for delivering against the model in the largest business unit for Kraft Heinz.  It is both a strategic and a tactical position.  Those that do not want to get their hands dirty or build out a function against a blank slate without buying pre-packaged solutions should not apply. 

This role is for the Director of IT Global Digital Mfg and STS for the KHC company.  This role will lead and partner across the organization to deliver industry best Supply Chain IT solutions for the KHC aligned to the overall company and IT strategies and account for Zone initiatives. The role will be part of the Global IT Supply Chain Team directly reporting to the VP- Head of IT Supply Chain.

This person will be responsible for oversight and delivery of programs and projects designed to drive business growth and continue KHC’s journey to be best in class at cost management.   This role includes direct management of a team of 6 to deliver the requirements of the role.

The applicant needs be highly capable in the Manufacturing IT Domain.

Primary Responsibilities:

  • Own and/or partner in the end-to-end delivery of core Manufacturing (STS) and Digital Manufacturing programs for KHC IT Globally. 
    • Direct ownership US related projects in Core Manufacturing and Digital Mfg
    • Governance of International projects in Core Manufacturing and Digital Mfg.
  • Responsible for developing- enrolling- and executing the IT Digital Manufacturing roadmap to enable world class manufacturing- improvements in cost- quality- and service.
  • Own or govern IT related elements of KHC’s Digital Manufacturing transformation programs across Quality- Processing- Maintenance- OEE- Yield- Connected Worker- and Energy.
  • Ensure connectivity to IT with OT/Engineering owned programs such as Manufacturing Execution Systems (MES) and Automation.
  • Collaborate with IT Technology partners- KHC Business and IT Engineering leads to build strong infrastructure foundation to support Digital Manufacturing transformation.
  • Think strategically by identifying business opportunities based on industry trends and the best-suited position for the automation within the business operations. Measure automation success and work with business leadership to develop future roadmap and opportunities.
  • A senior IT leader who provides thought leadership in digital transformation- including:
    • Identifying the art of the possible and challenging the status quo
    • Developing and sourcing digital talent
  • Own stakeholder management (rituals and routines) with US business leadership
    • Partner with US Zone leadership to address business opportunities and issues as they arise
    • Interface with International Zone IT Leadership to ensure a total global view across the space.
  • Execute as the Business Relationship Manager for the US Zone Manufacturing Business:
    • Main contact for US ZTE and his staff
    • Connecting them within the IT function
    • Overseeing his organization in the execution of programs and projects to support
    • Act as the key point of contact for escalations for the project and related activities.
  • Oversee and be accountable for the Global Manufacturing template in support of all SAP initiatives include Catalyst- Keystone- and S/4.
  • Own or directly influence the project budgets (>$25MM+ across) and decisions including resourcing and investments across US and Global.
  • Manage the relationship with third party providers (including- not limited to IBM- Infosys- EY and OM Partners) for day-to-day project activities and future strategic relationships.
  • Drive delivery performance management: review metrics and manage performance against agreed targets.
  • Partner with IT Operations and Engineering organization of the included scope to ensure they are executed with excellence.
  • Identifies the impact of the organization’s vision and strategy on the established IT strategy and ensures consistency across both.

Competencies and Skills:

  • Deep and detailed industry and process knowledge
  • Ability to communicate clearly and concisely at all levels of the business
  • Focus on client and service mindset with a commitment to a high level of customer service
  • Ability to work under pressure to short deadlines
  • Ability to observe the need for changes/improvements in the processes
  • Good people management skills
  • Deductive reasoning- analytical- and problem-solving skills
  • Must work with the highest level of trust- integrity- honesty and confidentiality
  • Understands the end-to-end process
  • Logical- analytical and pragmatic (with the ability to decide on the optimal process design – ensuring it is fit for purpose)



  • Bachelor’s degree or higher in Business or related degree
  • 15+ years of general management and program/service delivery experience in IT (multifunctional preferable)
  • 10+ years of experience in supply chain functional areas
  • 10+ years of people management and development
  • Strong strategic thinking and decision making
  • Experience leading large- complex projects across multiple geographies
  • Experience in change management - preferably in a mixed outsourced and insourced environment
  • Experience in managing large- virtual teams- including offshore locations
  • Experience in working with 3rd party service providers of multiple types (functional- strategic- operations- BPO)
  • Deductive reasoning- analytical and problem-solving skills
  • Significant prior experience in leading and motivating a team – recognized as an inspirational leader and people manager with a good track record of attracting- developing and retaining talent
  • Prior experience of enabling and driving change with a high degree of cultural awareness and sensitivity to enable and drive change in a multi-national environment
  • Proven stakeholder management capabilities
  • Proven track record of working successfully in a matrix environment- ideally in a leadership role
  • Customer focused individual
  • Experience leading or actively participating in continuous improvement projects from idea generation to implementation
  • Experience in dealing with multicultural and multifunctional teams


  • CPG experience
  • Strong analytical and data interpretation ability
  • Ability to perform root cause analysis
  • Data mining with the ability to sanitize and rationalize data
  • Evidence of strong management and leadership abilities- particularly in building and leading a team

Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity