General information

All posting locations: Auckland, Auckland, New Zealand

Job Function: 07 - Quality

Date Published: 20-Nov-2023

Ref #: R-76828

Description & Requirements

About the Role: 

 The FSQ (Food Safety and Quality) Supervisor is responsible for driving Quality throughout the site and all personnel. Kraft Heinz has the Highest Global Standards when it comes to Food Safety and Quality and the implementation, maintenance and improvement of these standards is key to this role. Working with cross functional collaboration with Operations, R and D, Logistics, Human Resources, engineering. This role will be reporting to FSQ Lead who is also part of the Site Leadership team which is Pivotal in Delivering Safe, Quality and Nutritious Food. 



Key Responsibilities 

  • Supervise the Food Safety & Quality team in a way consistent with the Kraft Heinz Leadership model. 

  • Escalate any issues/ noncompliance with respect to process/ product / people which are deviations from Global FSQ systems.  

  • Ensures that the site exceeds 3rd party audits, Kraft Heinz internal governance programs and compliance to regulatory requirements both locally and in export markets. 

  • Drives performance through defined Quality KPI’s and embeds Quality into everyday ways of working. 

  • Site cleaning & sanitation management and coordination.  

  • 3rd party (vendors related to cleaning & sanitation) & site cleaning team management . 

  • Pest control management.  

  • Improve efficiency, productivity & quality of the Food Safety and Quality division and the site as a whole. 

  • Use wider resources, experience, and new technology to achieve quality goals and become more efficient. 

  • Implement & assess Risk Management Programs (KHMS – Kraft Heinz Management System) in the technical areas of food safety and quality across the site and other Business Units 

  • Work as part of a greater team across Australia and New Zealand and the Global FSQ Community spanning Asia, Europe and the America’s. 


About You: 

  • Experienced in managing quality and continuous improvement in a diverse and complex manufacturing environment. 

  • Tertiary qualification in Science, Engineering or Technology 

  • FMCG experience 

  • Experience in thermal processing such as retorting, pasteurisation, freezing and chilling, cannery and flexible packaging combined with strong analytical, interpersonal, coaching and influencing skills. 


About Us

Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We’re on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company.

Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet. We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food.

Why Us

We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures – as we work together to lead the future of food.

Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we’re growing something great here at Kraft Heinz.

Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.