General information

All posting locations: Hastings, Hawke's Bay, New Zealand

Job Function: 07 - Quality

Date Published: 04-Dec-2023

Ref #: R-77008

Description & Requirements

This is a 12 month fixed term contract with the potential to extend.

About the Role

  • To support the FSQ department and the Site with the quality risk management programme (Q-RMP) requirements and implementation of action plans.
  • To contribute to effective investigation and outcomes of quality incidents, internal and external complaints.
  • To support the FSQ department and Site decisions and actions to reduce customer complaints and improve right first-time production.
  • To participate in the FSQ department internal audit schedule and validation schedule.
  • To assist with projects and decisions regarding product sampling and testing.
  • To represent the FSQ department when there are new product, process, or packaging developments.
  • To provide quality module training to other departments.
  • To assist the FSQ departments responsibilities for reporting and steering meetings.
  • To maintain safe work practices at all times, and to behave in accordance with the Company’s ethical standards.

Key Responsibilities:

  • Support of production in achieving food safety and quality goals
  • Support of the FSQ department and Site with Q-RMP requirements and action plans
  • Audits of departments, processes and practices completed as per the defined schedule, with effective corrective actions, and outstanding items followed up.
  • Support of critical control point (CCP) validation.
  • Support investigation of quality incidents, internal and external complaints
  • Provide quality support and training to operations staff.
  • Support new product, process or packaging developments
  • Contributing to reporting and steering meeting requirements

About You:

  • Good interpersonal skills
  • Ability to grasp technical concepts
  • Decision making ability on product food safety & quality
  • Experience with quality risk assessment
  • High level of computer literacy
  • High level of personal integrity and sense of right and wrong
  • Strong character
  • Technical experience in the food industry.
  • Proactive approach and growth mindset


About Us

Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We’re on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company.

Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet. We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food.

Why Us

We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures – as we work together to lead the future of food.

Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we’re growing something great here at Kraft Heinz.

Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.