General information

All posting locations: Massillon, Ohio, United States of America

Job Function: 06 - Manufacturing

Date Published: 20-Nov-2023

Ref #: R-76869

Description & Requirements

Production Lead Worker – Non-Union Position

Bi-Lingual Preferred

Massillon Plant

Benefits & Compensation Overview:

  • Medical
  • Dental
  • Vision
  • Prescription
  • 401K
  • Additional perks:  Pet Insurance, (EAP) Employee Assistance Program, etc.
  • (HRA) Health Reimbursement Account or (HSA) Health Savings Account
  • Pay range from $24.00-$26.00 per hour
  • Annual increases
  • Incentive bonus eligibility

Work Schedule:

  • 3-shift operation:  Manufacturing of products on day and afternoon shifts; Sanitation - midnight shift
  • Monday through Friday-Possible overtime and weekends during peak season
    • Hours vary by shift

Plant & Community Overview:

Plant Overview:

The Kraft Heinz Massillon factory is engaged in the manufacture of frozen food products, most particularly, frozen dinner entrees, spinach dip, and kids’ meal under the brand name of Smart Ones, Smart Made, Devour, Kraft, TGI Fridays and Crave.  All items produced are frozen and under strict supervision of FDA, ODA, two (2) on-site federal USDA inspectors, and company quality inspectors.  The Massillon, Ohio factory currently employs approximately 370 salaried, non-union hourly and union hourly employees.  The Union hourly workers are represented by Local 17A of the United Food & Commercial Workers Union.

The factory currently operates production lines on day and afternoon shifts.  The midnight shift is dedicated to sanitation, maintenance and warehouse; disassembling, cleaning, completely sanitizing all production lines and equipment, and reassembling them in preparation for the next day’s production operation.  All products are micro-tested in the on-site Quality Assurance Laboratory.  The products manufactured at the Massillon factory are distributed throughout the United States and Canada through retail and warehouse club outlets.

Community Overview:

Welcome to our  community!

Job Overview:

Are you looking to start an exciting career where you can train on and learn multiple positions? Or maybe you are happy with just being very good at one position?  Kraft Heinz Massillon is the place for you where your dedication and ambition can take you into positions that you may not have thought possible.  Are you ready to join a team that produces quality products that are amongst over 50 household brands in the U.S.?  This is a place for you to create your career and make a difference! Kraft Heinz likes to promote from within so come join us and start building your knowledge and career to take you where you want to be and help us build a better world!

Responsibilities & Duties:

  • Participate/support the QRMP (Quality Risk Management Process) and assist in the development of the system and operational standards and corrective actions.
  • Submits ideas and works with individuals on the line to implement new and better methods.
  • Responsible for the coordination of the line/area to meet or exceed company standards, goals and objectives.
  • Manage employee meetings and training.
  • Ensure the safety of equipment and personnel through the enforcement of Kraft Heinz safety standards.
  • Adhere to process, product, sanitary, and food safety guidelines established by Heinz and government regulators.
  • Manage productivity, minimize waste of material, equipment and personnel in accordance with established standards.
  • Audit accuracy and completeness of all records.
  • Ensure accuracy and completeness of employee time and pay records.
  • Manage proper staffing and costs.
  • Leading and developing production team.
  • Evaluate the job performance of employees and set goal.
  • Initiating action in emergency and revising plans to account for changed circumstances.
  • Anticipates problems and makes quick decisions under time pressure.
  • Makes verbal and/or written recommendations to supervisor or manager concerning a problem or issue. 
  • Checks products to ensure satisfactory production and physical process is carried out correctly noting defects.
  • Checks work completion to a set standard and assign employees to training and/or train employees.
  • Have knowledge of sets up, operations, adjustments to equipment or machinery.
  • Participate and complete written work instructions.
  • Complete and participate in cross training in other job responsibilities and departments.
  • Complete training and participate in problem solving method.
  • Provide a safe and healthful work environment for all personnel
  • Interprets company policies to workers and enforces policies and safety regulations.
  • Performs other assignments as directed by management.


  • Bi- Lingual preferred
  • Prefer Associates Degree and 1-3 years’ experience managing a team or combination of both.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. 
  • Proficient computer knowledge; Excel, Outlook, Word, PowerPoint, Access and designed inventory systems.
  • Excellent planning and organizing, problem solving skills, math skills, communication; verbal and written.
  • Excellent people skills and ability to deal with all levels of employee groups.
  • Knowledge of operations of specific equipment and tools.
  • Enforce rules, laws, and agreements.
  • Excellent role model and strategic thought leader.
  • Ability to deliver outstanding results.
  • Demonstrate reliability and good work ethics, quality work performance, attention to detail and maintain a good working relationship with all other departments.
  • Must be able to work independently with little supervision.
  • Ability to multitask and work in a team oriented fast-paced environment.
  • Excellent interpersonal, and organizational skills.
  • Ability to stand, walk, sit, climb, balance, stoop, kneel, crouch and crawl.
  • Ability to use hands/arms to reach, handle, or feel objects, tools or controls.
  • Ability to work in all areas of the facility including hot and cold areas, and be exposed to wet and humid conditions.
  • Must be able to lift and or move up to 50 lbs or more.
  • Must have excellent vision, distant and peripheral, with the ability to identify and distinguish colors, and adjust focus.
  • The noise level in the work environment is usually high, and ear protection is required.
  • May work near moving mechanical parts, high and/or confining places.
  • Must be able to work flexible hours; days, afternoons, midnights, overtime and weekends as necessary.

About Us

Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We’re on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company.

Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet. We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food.

Why Us

We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures – as we work together to lead the future of food.

Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we’re growing something great here at Kraft Heinz.

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact