About Us

The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.

No matter the brand, we’re united under one vision: To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 39,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we’re transforming the food industry with bold thinking and unprecedented results. If you share our passion – and are ready to create the future, build a legacy, and lead as a global citizen – there’s only one thing to do: join our table and let’s make life delicious!

Our Culture of Ownership, Meritocracy and Collaboration

We're not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level – from entry-level intern to senior leader – to own their work. We share a responsibility to think like Owners – to be mindful of the collective and sustained success of Kraft Heinz – which we apply to every situation, every day.

As part of Kraft Heinz, you're supported to grow and achieve. You’re expected to bring your authentic self to work every day, to lead with humility, and drive outstanding performance at every level – and you’ll be rewarded. You’re given opportunities to leave a mark and build a legacy. But you won’t do it alone. You’re supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress.

General information

All posting locations: Massillon, Ohio, United States of America

Job Function: 06 - Manufacturing

Department: 06 - 00 Manufacturing

Date Published: 13-Jan-2022

Job Type: Regular

Description & Requirements

General Labor – Union Position

Massillon Plant

Benefits & Compensation Overview:

  • Medical
  • Dental
  • Vision
  • Prescription
  • 401K
  • Additional perks:  Pet Insurance- (EAP) Employee Assistance Program- etc.
  • (HRA) Health Reimbursement Account or (HSA) Health Savings Account
  • Pay range from $14.76-$17.49 per hour within the first 8 weeks; $16.50-$20.12 per hour after 1 year. Range based on qualifications
  • Increase every 6-months
  • Incentive bonus eligibility

Work Schedule:

  • 3-shift operation:  Manufacturing of products on day and afternoon shifts; Sanitation - midnight shift
  • Monday through Friday-Possible overtime and weekends during peak season
    • Hours vary by shift

Plant & Community Overview:

Plant Overview:

The Kraft Heinz Massillon factory is engaged in the manufacture of frozen food products- most particularly- frozen dinner entrees- spinach dip- and kids’ meal under the brand name of Smart Ones- Smart Made- Devour- Kraft- TGI Fridays and Crave.  All items produced are frozen and under strict supervision of FDA- ODA- two (2) on-site federal USDA inspectors- and company quality inspectors.  The Massillon- Ohio factory currently employs approximately 370 salaried- non-union hourly and union hourly employees.  The Union hourly workers are represented by Local 17A of the United Food & Commercial Workers Union.

The factory currently operates production lines on day and afternoon shifts.  The midnight shift is dedicated to sanitation- maintenance and warehouse; disassembling- cleaning- completely sanitizing all production lines and equipment- and reassembling them in preparation for the next day’s production operation.  All products are micro-tested in the on-site Quality Assurance Laboratory.  The products manufactured at the Massillon factory are distributed throughout the United States and Canada through retail and warehouse club outlets.


Community Overview:

Welcome to our http://www.massillonohio.com/  community!

Job Overview:

Are you looking to start an exciting career where you can train on and learn multiple positions? Or maybe you are happy with just being very good at one position?  Kraft Heinz Massillon is the place for you where your dedication and ambition can take you into positions that you may not have thought possible.  Are you ready to join a team that produces quality products that are amongst over 50 household brands in the U.S.?  This is a place for you to create your career and make a difference! Kraft Heinz likes to promote from within so come join us and start building your knowledge and career to take you where you want to be and help us build a better world!

Responsibilities & Duties:

  • Must learn the safe and proper operation of the equipment.
  • Perform set-up and start-up procedures for the equipment as needed.
  • Assist in troubleshooting issues with line performance as it relates to equipment operation.
  • Maintain downtime records during line operation.
  • Responsible for monitoring and communicating any process or product abnormalities to your Supervisor or Team Leader.
  • Perform weight checks and document when needed.
  • Performing Good Manufacturing Practices (GMP’s) at all times.
  • Perform all required observations and training timely and as scheduled.
  • Support Plant Quality Systems.
  • Operators could be used on any production line or shift for business needs.
  • Responsible to follow Food safety requirements such as Good Manufacturing Practices and other daily/job specific duties to support the Quality Risk Management Practices. Follow all factory and company policies
  • Perform all other duties as assigned by the Supervisor or Team Leader.


  • Perform basic mathematical skills.
  • Read- write and comprehend written instructions and technical applications
  • Mechanical aptitude
  • Effective communication skills
  • Ability to troubleshoot and problem solve
  • Frequently required to stand- walk- stoop- kneel- crouch- and climb ladders and steps.
  • Frequently required to use hands to finger- handle- or feel objects- tools or controls.
  • Frequently required to reach with hands and arms.
  • Frequently required to lift and/or move up to 50 pounds
  • Occasionally required to push/move/roll up to 400 pounds
  • Regularly work at heights greater than five feet.
  • Close vision- peripheral vision and the ability to adjust focus.
  • The noise level in the work environment is usually high- and ear protection is required.
  • Ability to work in all areas of the facility including hot and cold areas and be exposed to wet and humid conditions.
  • May work near moving mechanical parts- high and/or confining places.
  • Must be able to work flexible hours; overtime and weekends as necessary.

Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity