About Us

The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.

No matter the brand, we’re united under one vision: To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 39,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we’re transforming the food industry with bold thinking and unprecedented results. If you share our passion – and are ready to create the future, build a legacy, and lead as a global citizen – there’s only one thing to do: join our table and let’s make life delicious!

Our Culture of Ownership, Meritocracy and Collaboration

We're not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level – from entry-level intern to senior leader – to own their work. We share a responsibility to think like Owners – to be mindful of the collective and sustained success of Kraft Heinz – which we apply to every situation, every day.

As part of Kraft Heinz, you're supported to grow and achieve. You’re expected to bring your authentic self to work every day, to lead with humility, and drive outstanding performance at every level – and you’ll be rewarded. You’re given opportunities to leave a mark and build a legacy. But you won’t do it alone. You’re supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress.

Vaccination & Future of Work Expectations

Our highest priority is always the health and safety of our Kraft Heinz family. We require our office-based, home-based, R&D, and sales team members to be fully vaccinated against COVID-19, unless approved for a medical or religious accommodation. This will enable our transition to hybrid work while maximizing the wellbeing of our entire team.

We believe the office is a critical driver of innovation, connection and development, but also realize providing more flexibility to our employees is critical in this new world. Starting in January 2022, the majority of our salaried employees will be able to work virtually for up to two days each week to create a more agile and modern workplace. Some jobs may be required to be performed fully in person depending a role’s responsibilities and requirements.

General information

All posting locations: Chicago, Illinois, United States of America

Job Function: 04 - IT

Department: 04 - 01 - IT Management

Date Published: 18-Apr-2022

Job Type: Regular

Description & Requirements

Reporting into the Director- Global Internal Communications- the Global Internal Communications Manager (IT) is responsible for splitting their time between the Global Communications function and the Global Information Technology organization.

In this role- the Manager will play a key role in helping to transform our approach to strategic internal communications globally- specifically lending their subject matter expertise to the development of new internal communications channels and platforms. They will advise on how best to integrate new channels and platforms into our existing infrastructure- working with key stakeholders and partners across the business to ensure a seamless roll-out. They will also stay relevant on latest information technology trends and tools to ensure we deliver our employees a best-in-class user experience and engagement across all channels.

The Manager (IT) will act as a strategic communications advisor to the Information Technology function- helping to understand key priorities and advising on best communications approach / solutions- in line with our global strategy. They will act as a bridge between Global IT and Communications- bringing priority announcements- partnerships and change management needs to the global communications calendar and helping to deliver them in a timely- appropriate way.

Additionally- they will partner with the Global Information Technology organization as a priority audience- ensuring that important business priorities- announcements and news is cascaded in a timely- appropriate way (complementary to our global communications approach). They will develop IT communications strategies as well as serve as a subject matter expert for the IT Leadership Team 

Primary Responsibilities

  • Take a lead role in identifying and introducing new global communications channels and tools to deliver centralized and seamless communications globally- working with key stakeholders and partners across the business

  • Contribute to the global communications transformation by advising on relevant information technology tools and trends that can contribute to an improved employee experience

  • Partner with key leaders across the IT organization to better understand key business priorities and needs; act as a strategic communications advisor- providing recommendations and solutions to communications needs complementary to our overall approach to global communications

  • Working with the broader global communications team- help mine for relevant employee-led / IT-specific stories for use across multiple channels- internally and externally.

  • Ensure that key IT announcements and organizational updates are brought to the attention of global communications in a timely manner- and cascaded appropriately

  • Advise and support on IT leadership executive communications as needed- within our global communications framework

  • Deliver key communications and announcements specifically to the global IT organization- as a key priority audience. This includes- but isn’t limited to- stand-alone email announcements- IT-focused campaigns- written / video content on new systems and processes- and develop IT communications strategies as well as serve as a subject matter expert for the IT Leadership Team 

  • Understand IT related training needs and develop communications plans to support internal stakeholders. Also- partnering with the Head of IT End User Experience and IT HR to foster employee engagement.


  • 5+ years in strategic communications-related experience and management- preferably within technology functions

  • Experience working with tech media would be an asset

  • Degree from an accredited college/university- preferably in communications- or a related field

  • Outstanding communication skills both oral and written- preferably with executive exposure

  • Strong messaging and graphic design experience translating technical speak for end-users in a clear- concise manner

  • Experience managing vendor relationships with graphic design and/or PR agencies

  • Strong business acumen- with analytical and problem-solving skills

  • Strong leadership and team management skills required

  • Ability to build cross functional communications network at all levels of the organization

  • Ability to present to senior leadership and large audiences

Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity