General information

All posting locations: Chicago, Illinois, United States of America

Job Function: 15 - GBS

Date Published: 15-May-2024

Ref #: R-80662

Description & Requirements

Here at Kraft Heinz, we grow our people to grow our business, because we believe that great people make great companies. When you join our table, you can expect access to an array of holistic wellness benefits* and perks, including medical, dental and vision coverage, 7% 401(k) matching, Business Resource Groups (BRGs) to help foster diversity, inclusion, and belonging for all employees, an industry-leading total rewards package that emphasizes a high discretionary bonus.

*Benefits begin 30 days after hire for hourly employees, and immediately upon hire for salaried employees.

Get a peek into life here at Kraft Heinz through our Instagram and TikTok channels!

Group Lead of Data Management Services at a glance...

The Group Lead of Data Management Services, NAZ is a key role for our Global Business Service organization and for our data strategy. The role is responsible for all data operations activities on master data domains in NA. This team is part of GBS Strategy to deliver on data management operations through process excellence, digital transformation and customer centricity. There are 3 direct KHC reports and more than 35 third-party indirect reports to this role.

What's on the menu?

  • Designing & implementing data operations management focused on clear standard industry KPIs such as data accuracy, turnaround time, right first time and End to End leadtime for data creation and availability.

  • Reviewing, Designing, Standardizing & Implementing masterdata gathering process (Creation and Changes) that will streamline the data collection process (Efficiency and Accuracy).

  • Managing a direct team of KHC technical data stewards and an off-shore indirect team of third-party resources (Roughly 35 individuals).

  • Build data dictionary associated with the global masterdata domains and map data elements to business terms as possible.

  • Execute data quality activities that are established by the Data Governance team such as monitoring data quality dashboards to ensure the organization is proactively measuring and proposing corrections to keep improving data quality.

  • Management and communication of findings, observations, and outcomes to both senior leadership and core team members with clear ROI.

  • Driving master data management practices, including the creation and usage of sanctioned master data, and the enterprise reference data master & hierarchy management assets.

Recipe for Success - Apply now if this sounds like you!

  • I have experience in masterdata operations in any domain

  • I have experience in managing third-party operations.

  • I have experience in a management role.

  • I have experience working with global large enterprises across multiple time zones and communities

  • I have experience in evaluating and recommending data management tools and technologies based on operational performance requirements.

  • I have experience/Knowledge on SAP, Agile, ServiceNow, and Salesforce.

  • I have knowledge of databases, including big data technologies

Please note: This job posting is just a preview of the full scope of the position. A comprehensive job description is shared upon interview.

We hope to find you a seat at our table!

About Us

Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We’re on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company.

Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet. We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food.

Why Us

We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures – as we work together to lead the future of food.

Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we’re growing something great here at Kraft Heinz.

Office Collaboration & Hybrid Work Environment

We believe our office environment fuels our collaboration, connection & community as an organization and allows our employees to grow toward greatness. We also believe providing a more flexible and agile model is essential in today’s workplace. A majority of our office-based employees will be able to work remotely for up to two days each week. Additionally, employees who are subject to this hybrid model will be eligible to work from anywhere for up to six weeks in a rolling 12-month period (in maximum two-week increments and according to benefits and tax guidelines). Some jobs may be required to be performed fully in office depending on the role’s responsibilities and requirements.

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact