General information

All posting locations: Newmarket, Auckland, New Zealand

Job Function: 09 - HR

Date Published: 25-May-2023

Ref #: R-70384

Description & Requirements

The HR Coordinator – Corporate- Commercial and Operations is responsible for providing operational support as needed and will be first level support for all HR enquiries relating to HR systems- queries- processes- policies- and programs.

Operating and maintaining the HR Operations inbox- this role will ensure queries are actioned and assigned to relevant to team members as well as having a strong customer focus to ensure a high quality of service for all employees and responding to queries in a timely manner.

The role requires the ability to communicate effectively with stakeholders at all levels of the organisation- support the people agenda and implement best practice across Australia and New Zealand.

Position responsibilities:

Employee changes and queries:

  • Drafting of employment contracts- amendments- referral- and variation letters as required.

  • Editing positions and employee details on our HRIS system (Workday).

  • Process transactions and maintain the integrity of all employee records.

Onboarding / Offboarding:

  • Create contracts and save onboarding information.

  • Conduct visa/ vivo checks for new hire- ensuring valid working rights.

  • Send departure checklists to employees and terminate employees on the systems.


  • Work with Solutions team ensure Data Accuracy  

  • Conduct external audits.

  • Assist with local reporting for relevant internal teams.


  • First point of contact for payroll queries.

  • Assist with payroll related enquiries- administration and reporting.

  • Support with issuing any payment letters.

Continuous Improvement:

  • Support with Solutions Lead to drive HTR process improvements.

  • Work with the P&P LT on local engagement plan.

  • Supporting HR Business Partners with creating and administering new HR processes.


  • Managing content on HR Sharepoints.

  • Sending out HR related employee and manager communications to the business.

About you:

  • Bachelor’s degree is preferred

  • Experience with Workday is preferred

  • Positive- proactive can-do attitude

  • Attention to detail and high accuracy skills

  • Excellent customer service skills

  • Strong problem skills

  • Ability to work within a team environment

  • Ability to foster strong relationships with customers and sales teams

Benefits Program:

  • Hybrid Working- flexibility around when and where you work.

  • Gatherings - monthly drinks & nibbles- End of Year Celebration.

  • Wellbeing - annual health checks & flu shots- onsite wellbeing sessions & webinars.

  • Volunteering – volunteer with a community agency of your choice.

  • Parental Leave - 12 weeks paid parental leave for primary caregivers.

  • In-house training programs - Access to our online learning platform- Ownerversity for continuous learning and development.

  • Career Development - Opportunity to be mentored by excellent leaders and have on-the-job skill development and coaching.

  • Cultural Leave - Two days paid leave per calendar year for the purpose of fulfilling or observing religious- ceremonial or culturally significant days.

The Kraft Heinz Company Australia & New Zealand is an equal opportunity employer committed to providing a working environment that embraces- promotes and values diversity and inclusion. Research shows that candidates from underrepresented backgrounds hesitate to apply for roles if they feel they don’t meet 100% of the criteria. So- if this opportunity excites you and you think you have skills and experience that can add value (even if not specified)- please don’t hesitate to apply!


Our Wattie's (Kraft Heinz) team in New Zealand are the proud recipients of the 2022 HRD Excellence Awards for Employer of Choice and Human Resources Team of the Year!

About Us

Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We’re on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company.

Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet. We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food.

Why Us

We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures – as we work together to lead the future of food.

Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we’re growing something great here at Kraft Heinz.

Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.