General information

All posting locations: Hastings, Hawke's Bay, New Zealand

Job Function: 04 - IT

Date Published: 15-May-2024

Ref #: R-82562

Description & Requirements

About the Role

The IT Business Analyst - Manufacturing will be responsible for being the conduit between our business teams and IT teams.

Working with a mix of internal and external teams, the IT BA captures, understands, and documents business requirements in the support of delivering IT projects across the ANJ region.

Having a focus on the improvement in delivery of IT projects and services, you will be a key member of a customer focused, fast paced, dynamic and positive energy IT team. The role involves pro-active, hands-on approach to IT project support and operational support, whilst working closely with the global IT partners to deliver required capability for ANJ business team.  

Key Responsibilities:

  • Own the support of IT application in the function, with a high sense of ownership and accountability.
  • Enhancing the quality of IT products and services in the Manufacturing function
  • Playing the role of Subject Matter Expert to support IT and Business teams when required.
  • Strong sense of customer focus.
  • Pro-actively work with business partners to identify and document their requirements.
  • Analysis of information gathered to help establish business needs and drive better business decisions.
  • Prepared to roll up sleeves and bridge the gap between business and IT stakeholders.
  • Finding and recommending standardised IT solutions to meet business requirements.
  • Driving system rationalisation and support alignment to the Kraft Heinz IT strategic roadmap.
  • The ability to work in a fast paced, environment while developing a deep level of understanding of our business team and IT solution architecture.

About You

  • Strong written and verbal communication skills, with an ability to effectively communicate with all levels of our business. (from junior level through to senior management)
  • Excellent administration, reporting and organisational skills.
  • Deep and creative problem solving, with an attention to detail.
  • An analytical mindset, with excellent problem-solving skills.
  • Foundation knowledge of IT Business Analysis methodologies, including but not limited to BABOK, CBAP or similar.
  • Basic knowledge of IT Project Management methodologies, including Waterfall and Agile.
  • Basic knowledge of IT Software Development Life-Cycle, and IT infrastructure technologies.
  • The ability to effectively work with in-house / outsourced IT virtual teams.
  • Strong experience with using IT technology to work effectively with IT teams across multiple countries and time-zones.

Benefits Program

  • Hybrid Working – Flexibility around when and where you work.
  • Pay for Performance – industry leading variable compensation offerings tied to company and individual performance on top of a competitive base salary package.
  • Parental Leave – paid parental leave for primary AND secondary caregivers.
  • Leave Options – Purchased leave, volunteer leave and LiveWell leave programs to give you even more flexibility to plan your life and spend time on causes that matter.
  • Great Place to Work certification in Australia.
  • In House Training Programs
  • Corporate Discount Programs & Novated Leasing – Utilize a range of discount programs (gym membership, health insurance, banking) depending on location.


About Us

Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We’re on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company.

Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet. We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food.

Why Us

We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures – as we work together to lead the future of food.

Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we’re growing something great here at Kraft Heinz.

Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.