About Us

The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.

No matter the brand, we’re united under one vision: To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 39,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we’re transforming the food industry with bold thinking and unprecedented results. If you share our passion – and are ready to create the future, build a legacy, and lead as a global citizen – there’s only one thing to do: join our table and let’s make life delicious!

Our Culture of Ownership, Meritocracy and Collaboration

We're not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level – from entry-level intern to senior leader – to own their work. We share a responsibility to think like Owners – to be mindful of the collective and sustained success of Kraft Heinz – which we apply to every situation, every day.

As part of Kraft Heinz, you're supported to grow and achieve. You’re expected to bring your authentic self to work every day, to lead with humility, and drive outstanding performance at every level – and you’ll be rewarded. You’re given opportunities to leave a mark and build a legacy. But you won’t do it alone. You’re supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress.

Vaccination & Future of Work Expectations

Our highest priority is always the health and safety of our Kraft Heinz family. We require our office-based, home-based, R&D, and sales team members to be fully vaccinated against COVID-19, unless approved for a medical or religious accommodation. This will enable our transition to hybrid work while maximizing the wellbeing of our entire team.

We believe the office is a critical driver of innovation, connection and development, but also realize providing more flexibility to our employees is critical in this new world. Starting in January 2022, the majority of our salaried employees will be able to work virtually for up to two days each week to create a more agile and modern workplace. Some jobs may be required to be performed fully in person depending a role’s responsibilities and requirements.

General information

All posting locations: London, , United Kingdom, N/A, Pennsylvania, United States of America

Job Function: 04 - IT

Department: 04 - 02 - Application Development & Support

Date Published: 27-Jul-2022

Job Type: Regular

Description & Requirements

The Kraft Heinz Information Technology organization is hiring a o9 Configuration Specialist who will be responsible for configuring the o9 Platform in the support of our global installation of o9.   The role will have primary focus with our North America program with the opportunity to move to other implementations globally.   The role will perform primary hands-on functional design and configuration in the o9 platform including documenting detailed specifications and wire frames to solve deep operations / supply chain problems.

Primary Responsibilities

  • Documents technical specifications
  • Tool configuration in the o9 platform as per the design
  • Help refine business requirements and features into feature or story level requirements
  • Build wire frames as needed to deliver the needed functionality
  • Drive designs that balance business efficiency- system performance- security and compliance.
  • Design- develop- and conduct test cases for unit tests- regression tests- and system integration tests.
  • Help lead the backlog grooming to keep a healthy list of items that are ready for development
  • Support Production related issues as part of a larger DevSecOps organization for the o9 Platform.
  • Actively participate in PI or Iteration Planning processes to determine the key objectives for the next planning period.
  • Support Program or Product Backlog by effectively supporting the preparation of features or user stories clearly gathering solution intent- known requirements- and acceptance criteria


  • Bachelor’s Degree or higher in Computer Science- Statistics- Business- Information Technology- or related field
  • Minimum 3 years of experience in a role delivering and supporting software configuration- preferably o9.
  • Familiarity with Demand Planning/Forecasting business process.
  • Experience with SAP APO or other related SAP modules from a configuration standpoint if no exp in o9
  • Experience with SQL- MDX- or T-SQL
  • Strong design and software configuration skills
  • Hands-on experience with DevSecOps and Agile delivery methods
  • Self-Starter- driven with high business process acumen

Individual Skills

  • Strong collaborator- team player- and individual contributor
  • Strong communication skills with comfort in speaking with business stakeholders
  • Strong problem solver with ability to manage and lead the team to push the solution and drive progress

Mindset & Behaviors

  • Passion to challenge the status quo and find new solutions and drive out of the box ideas – loves and embraces change
  • Believes in a non-hierarchical culture of collaboration- transparency- safety- and trust
  • Not afraid to “roll up sleeves”; seeks to go beyond comfort to learn & pushes teams to do the same
  • Team Player with a positive attitude and ability to work across different business stakeholder and technical teams to accomplish complex tasks
  • Desire to learn new technologies

Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact HRCompliance@kraftheinz.com for assistance.