General information

All posting locations: Chicago, Illinois, United States of America

Job Function: 08 - PR/Communications & Regulatory

Date Published: 18-Nov-2022

Ref #: R-63580

Description & Requirements

Position Summary:

As Lead- Global Internal Communications- you will play a central role in driving understanding of our company’s business strategy across our global employee population- and embedding our company’s Purpose- Vision and Values into their lives. Reporting into the Global Internal Communications Director- you will help develop and implement a central communications strategy- built in collaboration with key global partners and Zone communications leaders.

Use cultural and audience insight in your critical thinking- helping to develop a communications strategy that builds trust- instills organizational clarity and positively engages employees throughout their Kraft Heinz experience.

Work closely with our global Executive Leadership Team (ELT) to develop company-wide messaging and content- including written messages- video content- audio content and live speeches.

Act as a trusted advisor on tone- content and cadence of messaging across key topics including- but not limited to- ESG- DI&B- company direction- brand updates- M&A- innovation- and employee experience.

Support a Sr. Communications Specialist in the development and execution of key communications routines- including weekly/monthly updates- local engagement campaigns and key employee and organizational announcements- providing oversight and quality control.

Play a key role in running employee engagement channels and developing a channel strategy + centralized internal communications strategy with the Global Director.

In conjunction with the Global Director- help build a global community of internal communicators- engaging partners and comms leaders around the world from our commercial and supply chain populations.

Provide broader team support to junior team members and will lead by example with high quality- thoughtful and creative work.

Treat your teammates with respect and kindness- and are a proactive- self-starter who gets excited by a great idea (and are willing to roll-up your sleeves to make it happen).


  • Global Internal Communications Strategy
  • Support the Global Internal Communications Director in auditing current internal comms/employee engagement platforms- messages- and tools to outstanding approach; review new technology and options to drive easier and more effective engagement with all employees globally
  • Contribute to the development of a global communications strategy- gaining employee and cultural insights to inform approach and brainstorming creative ideas
  • Help cascade strategy to comms leaders across the Zone- supporting them in localization and execution for their markets
  • Coordinate the execution of key projects within the global strategy- working with a Sr. Communications Specialist to ensure quality and excellent execution globally and within Zones
  • Content Development
  • Drive the development of an employee video content series- identifying compelling narrative from across the business- packaging the stories into a social-media / newsworthy video format fit for use across a variety of internal- employee-facing channels
  • Working with the broader communications team- help build an ‘always on’ content engine featuring employee profiles and outstanding articles for use internally and externally
  • Global Internal Communications Tools- Channels and Events
  • Provide to the project management- materials development and execution of key employee events including global Town Halls- leadership conferences / global convention- leaders calls/briefings and global engagement moments (e.g. Employee Engagement Survey)
  • Using employee audit findings- help research and identify global platforms that will help drive employee engagement around the world (e.g. social media platforms- employee engagement apps- company intranet- virtual meeting platforms- etc.)
  • Customer and Team Management
  • Establish positive relationships with critical team members across the global business and within the Zones- supporting the Global Director in building a global comms community
  • Liaise with global functions including (but limited to) Employer Branding- HR- IT- Legal and Finance to support global communications needs- advising on appropriate timing and tone of messaging as it relates to the larger business and communications calendar
  • At times- ghost write for key customers and executives (e.g. speeches- scripts- presentations)- ensuring consistency of messaging internally / externally


  • Bachelor’s Degree level education- with a background in public relations- journalism- or marketing with confirmed experience working in a public relations / marketing communications function experience handling internal and external communications- corporate communications- issues management and customer engagement- ideally in a fast-paced global commercial organization or in a client-facing role
  • A combination of agency and in-house experience preferred
  • Strong project management and leadership skills with outstanding organizational and planning skills
  • Both written and verbal communications skills with a strong command of the English language and the ability to simplify complicated messages
  • Comfortable communicating with all levels- and able to instill confidence in senior customers and peers
  • Skilled in dealing with sensitive- complex and confidential issues and situations
  • Commercially astute and able to align your objectives with that of the wider business
  • Self-motivated- able to work autonomously: a bias for action- reliable- excellent presentation skills
  • Ability to work well under pressure and meet demanding deadlines- while maintaining high standards of quality
  • Confident bringing new insights and rolling up your sleeves to get it done; comfortable with failing- learning and growing

About Us

The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.

No matter the brand, we’re united under one vision: To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 39,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we’re transforming the food industry with bold thinking and unprecedented results. If you share our passion – and are ready to create the future, build a legacy, and lead as a global citizen – there’s only one thing to do: join our table and let’s make life delicious!

Our Culture of Ownership, Meritocracy and Collaboration

We're not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level – from entry-level intern to senior leader – to own their work. We share a responsibility to think like Owners – to be mindful of the collective and sustained success of Kraft Heinz – which we apply to every situation, every day.

As part of Kraft Heinz, you're supported to grow and achieve. You’re expected to bring your authentic self to work every day, to lead with humility, and drive outstanding performance at every level – and you’ll be rewarded. You’re given opportunities to leave a mark and build a legacy. But you won’t do it alone. You’re supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress.

Vaccination & Office Collaboration Expectations

Our highest priority is always the health, wellbeing, and safety of our Kraft Heinz family. We require our office-based, home-based, R&D, and sales team members to be fully vaccinated against COVID-19, unless approved for a medical or religious accommodation.

We believe our office environment fuels our collaboration, connection & community as an organization and allows our employees to grow toward greatness. We also believe providing a more flexible and agile model is essential in today’s workplace. A majority of our office-based employees will be able to work remotely for up to two days each week. Additionally, employees who are subject to this hybrid model will be eligible to work from anywhere for up to six weeks in a rolling 12-month period (in maximum two-week increments and according to benefits and tax guidelines). Some jobs may be required to be performed fully in office depending on the role’s responsibilities and requirements.

Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact for assistance.