About Us

The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.

No matter the brand, we’re united under one vision: To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 39,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we’re transforming the food industry with bold thinking and unprecedented results. If you share our passion – and are ready to create the future, build a legacy, and lead as a global citizen – there’s only one thing to do: join our table and let’s make life delicious!

Our Culture of Ownership, Meritocracy and Collaboration

We're not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level – from entry-level intern to senior leader – to own their work. We share a responsibility to think like Owners – to be mindful of the collective and sustained success of Kraft Heinz – which we apply to every situation, every day.

As part of Kraft Heinz, you're supported to grow and achieve. You’re expected to bring your authentic self to work every day, to lead with humility, and drive outstanding performance at every level – and you’ll be rewarded. You’re given opportunities to leave a mark and build a legacy. But you won’t do it alone. You’re supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress.

Vaccination & Future of Work Expectations

Our highest priority is always the health and safety of our Kraft Heinz family. We require our office-based, home-based, R&D, and sales team members to be fully vaccinated against COVID-19, unless approved for a medical or religious accommodation. This will enable our transition to hybrid work while maximizing the wellbeing of our entire team.

We believe the office is a critical driver of innovation, connection and development, but also realize providing more flexibility to our employees is critical in this new world. Starting in January 2022, the majority of our salaried employees will be able to work virtually for up to two days each week to create a more agile and modern workplace. Some jobs may be required to be performed fully in person depending a role’s responsibilities and requirements.

General information

All posting locations: Chicago, Illinois, United States of America, N/A, Pennsylvania, United States of America

Job Function: 04 - IT

Department: 04 - 02 - Application Development & Support

Date Published: 27-Jul-2022

Job Type: Regular

Description & Requirements

This role is a functional Business Analyst IT role in a Global team with a focus on Demand Planning. The role is the owner of the applications and business process implementation within the primary functional area. The role is responsible to participate in the delivery of projects and sprints as part deployment of the o9 Platform across the globe.   The role will is an individual contributor and subject matter expert that will document- define- deliver- and maintain the business solution of o9. 

Position Responsibilities

  • Conduct meetings with department heads within Business Unit (BU) to understand process and to ensure that BU IT needs are being met and dealt with appropriately.
  • Conduct in-depth analysis to elicit comprehensive business requirements and use cases- to interpret and to recommend solution within the o9 system.
  • Deliver precise functional specifications- wireframes- and user stories that include functional hierarchy- workflow- business rules- interface design and definitions- outstanding issues- data analysis- and data mapping to end users and technical staff.
  • Evaluate business processes- anticipate requirements- uncover areas for improvement- and develop and implement solutions.
  • Diagram process flows.
  • Assist technical and configuration team members with triage to ensure that business requestor is aware of potential resolution options.
  • Proactively and effectively communicate all assigned pending demand and active work throughout agile sprints. It can be anticipated that there will be numerous concurrent sprints of varying size and complexity.
  • Manage multiple stakeholder groups- translating and interpreting business needs into actionable requirements and into deliverable solutions.
  • Provides guidance to internal Business Leads on application functions.
  • Supports change management activities by assisting with development of training materials- training scenarios- documentation- communication and change impacts.
  • Maintaining and developing relevant expertise in the domain.


  • Bachelor Degree is required
  • Minimum 5-7 years functional and/or technical and functional combined:
    • Experience of Demand Forecasting or related Supply Chain planning spaces.
    • Requirements definition/mapping.
    • Solution design experience
    • Hands-on development of project deliverables - formal/structured methodology.
    • Test planning and scenario creation.  Test script creation and editing.
  • Experience with o9 a plus.
  • Solid blend of business and/or technical capabilities- business operating models and underlying technical architectures.
  • Demonstrates process & technical knowledge of the core area supported as well as the areas integrating with their area. Understanding of end-to-end processes is a plus.
  • Consumer Products Industry experience desirable.
  • Proven ability to work effectively in a team environment with both local and remote teams.
  • Progressive responsibility in SAP environment desirable.
  • Experience with project management methodologies and tools a plus- but not required.

Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact HRCompliance@kraftheinz.com for assistance.