General information

All posting locations: CAN-ON, , Canada

Job Function: 04 - IT

Date Published: 27-Mar-2023

Ref #: R-67854

Description & Requirements

Location: Toronto - Hours: 9-5

What do we bring to the table?

  • Benefits begin immediately upon hire. Competitive and flexible medical and dental plans-basic and enhanced options to choose from (drug and non-drug fertility coverage- prescription- vision- paramedical- dental and separate category of mental health support). Variety of spending accounts to allocate leftover flex credits
  • Free unlimited access to virtual family health care
  • Retirement Savings plan: Employee contribution of 3% with optional 1 or 2% and Kraft Heinz required contribution of 5% with 150% match on optional employee contribution
  • Business Resource Groups (BRGs)
  • Award-winning Ownerversity learning & development resource library
  • Employee Assistance Program (EAP) for mental health support
  • Learn more about life #hereatKraftHeinz on our YouTube channel!

Manager- IT - Digital Workplace a glance

Kraft Heinz is currently hiring a Manager- IT - Digital Workplace who will be responsible for the day-to-day operations of the Kraft Heinz Digital Workplace and End User Computing environment globally with specific focus on end to end management of the Collaboration stack- as well as Lifecycle of EUC applications.

What's on the Menu?

  • Manage the day-day operations of O365 and Intune- interfacing with vendor teams supporting these services- delivering end-end services to end users.
  • Ensure operational and support standards- governance policies and procedures to maintain a clean environment.
  • Build KPI and metrics reporting for incidents- requests- changes- projects.
  • Define- gather data and report metrics that describe the state of the EUC and M365 portfolio.
  • Develop a principled operation- implementing and supervising any change activity as well as monitoring and communicating issues/incidents in the daily course of business.
  • Build and maintain the roadmap for EUC applications and a dashboard of upcoming changes.
  • Disseminate weekly and roadmap updates to partners (other technical teams- and to corporate comms/users)
  • Coordinate changes related lifecycle for EUC Apps with all the towers (Network- Hosting- Security etc)

Recipe for Success: Apply now if this sounds like you!

  • I have experience in Microsoft Technologies such as Office 365  and Azure 
  • I have advanced knowledge of Microsoft O365 cloud services and applications including hands on experience and usage.
  • I have knowledge of Industry best practices in O365 Governance.
  • I have experience in all phases of Service Management (Strategy- Design- Transition and Operations) with proven expertise in End User Computing Service- Design- Service Delivery and Global IT operations

Please note: This job posting is just a preview of the full scope of the position. A comprehensive job description is shared upon interview

We hope to find you a seat at our table!

About Us

The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.

No matter the brand, we’re united under one vision: To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 39,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we’re transforming the food industry with bold thinking and unprecedented results. If you share our passion – and are ready to create the future, build a legacy, and lead as a global citizen – there’s only one thing to do: join our table and let’s make life delicious!

Our Culture of Ownership, Meritocracy and Collaboration

We're not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level – from entry-level intern to senior leader – to own their work. We share a responsibility to think like Owners – to be mindful of the collective and sustained success of Kraft Heinz – which we apply to every situation, every day.

As part of Kraft Heinz, you're supported to grow and achieve. You’re expected to bring your authentic self to work every day, to lead with humility, and drive outstanding performance at every level – and you’ll be rewarded. You’re given opportunities to leave a mark and build a legacy. But you won’t do it alone. You’re supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress.

Kraft Heinz Canada - New Headquarters - 2023

Kraft Heinz is on a journey of transformation and part of this plan is to move our Global HQs back into city centers. It is time for Toronto to shine with a Canadian innovation and talent hub that reflects our unique people & food culture. After 40 years at the Don Mills location, the Kraft Heinz Canada headquarters will move to the Queen’s Quay Terminal (QQT) at 207 Queen’s Quay West. Roles currently based out of the Don Mills office will move to Queen’s Quay upon its opening in Spring-Summer 2023. We are thrilled to be moving to this vibrant, waterfront location in close proximity to public transportation. We are taking the design of our new workplace to the next level with modern furnishings, amenities, spacious co-working areas and a state-of-the-art Kitchen, putting Food at the heart of the overall employee experience. Flexible work is here to stay, and we need a space that will keep the pace. Modern technology will enhance our experience both at home and in the office. Having all of us together in our new vibrant space will deliver a rich, team-focused, agile experience that promotes connection, communication, collaboration and transparency.

Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact for assistance.