General information

All posting locations: Toronto, Ontario, Canada

Job Function: 01 - Sales

Date Published: 03-May-2024

Ref #: R-82240

Remote, Hybrid or Onsite: Hybrid

Description & Requirements

Here at Kraft Heinz, we grow our people to grow our business, because we believe that great people make great companies. When you join our table, you can expect access to an array of holistic wellness benefits* and perks, DCPP, VRSP, and TFSA, Business Resource Groups (BRGs) to help foster diversity, inclusion and belonging for all employees and an industry-leading total rewards package that emphasizes a high discretionary bonus.

*Benefits begin immediately upon hire.

Get a peek into life here at Kraft Heinz through our Instagram and TikTok channels!

National Account Manager - Away From Home (AFH) at a glance...

The National Account Manager (NAM), has the responsibility for managing and leading Kraft Heinz business development in some of our largest operators in the Foodservice space. The NAM’s are directly responsible for delivering profit and revenue targets by assigned accounts, along with managing forecasting. In this role the individual will work with internal partners (Marketing, Sales, Operations, and Finance) on a North American basis to assist in growing the Foodservice business for several large customers. This role also requires knowledge of the industry and solid account management skills.

This position requires strong sales acumen; should have a good understanding of the Foodservice industry, including distribution, operator banners and associated relationships. The incumbent will draw on their experience, knowledge of the industry and trade to work with their manager to develop & negotiate programs with their assigned Operators. This individual must have good communication skills and the ability to communicate with several levels of management within their Operators & Kraft Heinz. The individual must have strong influencing skills and superior executional capabilities.

What's on the menu?

  • Management of several large accounts within the Foodservice space and overall portfolio including achieving revenue, profit and volume targets while meeting account service expectations.

  • Build Customer business plans with key strategies to sustain growth. Present business plans to senior management both internally and externally with customers.

  • Provides clear communication to the Kraft Heinz Foodservice Sales team on program executions.

  • Working with the Associate Director of Sales, develops and executes in-depth business plans by account to deliver commitments

  • Initiate and participate with the Associate Director of Sales, working through customer opportunities (customized products, culinary executions, productivity etc.)

  • Responsible for managing all product related matters for listing at accounts, including forecasting, costing, implementing pricing action and service levels.

  • Develops brand ubiquity opportunities through using Kraft Heinz consumer expertise, Marketing, R&D and manufacturing capabilities.

  • Manage and negotiate all spending at account level including Brand Marketing funds and deliver to budget.

  • Establishes contract level pricing on branded products for national accounts which will be benchmarked for all regional GPC business.

  • Prepares Top- to- Top business reviews for senior Customer and Kraft Heinz management.

Recipe for Success - apply now if this sounds like you!

  • Experience in sales, category management and account management

  • Solution-oriented and results driven and accustomed to a high paced environment

  • Solid understanding of the Foodservice industry & customer knowledge an asset

  • Advanced proficiency in use of MS office Suite, especially PowerPoint and Excel

  • Demonstrated success in analyzing & interpreting data (Excel) as well as the business acumen to drive growth within the smaller corporate Distributors that they will manage

  • Previous experience using Salesforce.com or other CRM system

  • Additionally, the incumbent must work well within teams, given the exposure to Sr. Leadership, other sales regions and cross-functional departments

About Us

Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We’re on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company.

Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet. We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food.

Why Us

We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures – as we work together to lead the future of food.

Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we’re growing something great here at Kraft Heinz.

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact NATAI@kraftheinz.com.