General information

All posting locations: Worcester, , United Kingdom

Job Function: 06 - Manufacturing

Date Published: 07-Nov-2023

Ref #: R-76472

Description & Requirements

Working on the 2pm to 10pm (afternoon) shift, the successful candidate will:

  • Be the lead operator within the Production Team, delivering target shift outputs for the production line as per the daily production plan covering all workstations and FLT duties as required. 

  • Deliver agreed hourly /shift output KPI targets for the production line /machine, always ensuring compliance to safety and quality standards. 

  • Actively drive continuous improvement / knowledge sharing within the production team to support and deliver targets.

  • Utilize SAP and MII software to deliver accurate, timely and detailed data via the appropriate methods.

  • To complete accurate, timely and detailed machine checks, maintaining completion records and report faults promptly to the appropriate person and / or Team (i.e., Team leader / Maintenance Department). 

  • To be the first responder when a line fault occurs undertaking fault finding and problem solving across production lines identifying root cause and undertaking remedial repairs and implementing appropriate solutions. 

  • To create, maintain and enhance working relationships to ensure effective communication and collaboration with a wide range of stakeholders. 

  • Ensure all cleaning activities are completed to site standards and procedures (GMP, CIP, Allergen Controls).

  • Ensure Company Policies and Procedures are always adhered to including all relevant standards (Safety and Golden Rules and KHMS).

  • Implement and undertake a high level of training to relevant employees ensuring the necessary compliance is also undertaken. 

  • To cover Operational Meetings and Shift Operational reports in the absence of the Team Leader.

  • Any other reasonable requests made by the Team Leader or Site Leadership Team. 


  • To lead by example, driving a strong Safety and Quality culture on Site.

  • Self-motivated with a growth mindset.

  • To successful manage the day-to-day output of production line(s).

  • Experienced problem solver during live production and to coach and develop Operators in problem solving.

  • Collaborative working with the development of working relationships to easily escalate information to other departments (i.e., Maintenance Team, Team leader etc.)

  • Day to day link to Process team & Kitchen’s product supply

  • To train employees on processes and tasks using best practice methods. 

  • MII input and validation.

  • SAP / bin to bin / reconciliation

  • The ability to lead relevant operational meetings when required. 

  • Train the trainer or a developing leader qualification is desirable, but not essential.

About Us

Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We’re on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company.

Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet. We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food.

Why Us

We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures – as we work together to lead the future of food.

Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we’re growing something great here at Kraft Heinz.

Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.