General information

All posting locations: USA-NY, , United States of America

Job Function: 07 - Quality

Date Published: 17-Mar-2023

Ref #: R-67930

Description & Requirements

Role and Responsibilities:

Primary Function: The Quality Lead will coordinate and assist in Quality and Sanitation activities within the facility- acting as a change agent- supporting and promoting quality processes and implementation of new or improved quality programs within the plant. The position will serve as the primary point of contact for quality support to the production floor as well as other support functions.

Job Responsibilities and Accountabilities:

  • Support and promote quality processes and implementation of new or improved quality programs
  • Interface with plant manufacturing personnel as needed including coordinating and assisting in Quality and Sanitation initiatives within the facility
  • Conduct Pre-op inspections (including Allergen inspections) and provide feedback to employees and supervisors
  • Specification Management and Maintaining Product Standards
  • Maintain Internal Audit program including coordination of quality programs and preparations of reports of inspection as well as participation in external 3rd party audits as required
  • QCMS System Management and Document Control
  • HACCP Program Management
  • Attend and maintain records and follow-up for Management Review
  • Conduct and follow through on all Corrective Action and Preventative Actions
  • Provide support in consumer complaint investigation and tracking
  • Utilization of SAP including BI Reporting and input of COA results
  • Verify there are no testing equipment issues on the lines
  • Manage the Environment Swabbing program including PEM & Non Pathogen sample collection and water quality testing
  • Participate in daily finished product grading
  • Support Mock Recalls as needed
  • It is the responsibility of all employees to adhere to all site rules- and to adhere to all ways of working- and processes and procedures within that role
  • Other duties as assigned or required; may include any quality or sanitation function needed to meet current or future business needs


Will insure that the equipment and machinery he/she works with is cleaned and sanitized according to the Kraft Heinz Sanitation Program and rules explained at the beginning of the employment and during refreshing sessions.

Quality Assurance:

Insures all products manufactured comply with the Quality Assurance Program and policies reviewed during the on the job training applicable to this specific operation function.


Will follow instructions delivered during the training that explained the fundamentals of the Kraft Heinz

Safety Process and will keep himself/herself and others away from harm while performing his/her duties.

Will adhere to LOTO policy and procedures

Qualifications and Education Requirements

A Minimum of a High school diploma or general education diploma (GED).

Preferred Skills

Must have strong communication skills.

Additional Notes

Weekend and Holiday Work Will Be Required.

About Us

The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.

No matter the brand, we’re united under one vision: To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 39,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we’re transforming the food industry with bold thinking and unprecedented results. If you share our passion – and are ready to create the future, build a legacy, and lead as a global citizen – there’s only one thing to do: join our table and let’s make life delicious!

Our Culture of Ownership, Meritocracy and Collaboration

We're not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level – from entry-level intern to senior leader – to own their work. We share a responsibility to think like Owners – to be mindful of the collective and sustained success of Kraft Heinz – which we apply to every situation, every day.

As part of Kraft Heinz, you're supported to grow and achieve. You’re expected to bring your authentic self to work every day, to lead with humility, and drive outstanding performance at every level – and you’ll be rewarded. You’re given opportunities to leave a mark and build a legacy. But you won’t do it alone. You’re supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress.

Vaccination & Office Collaboration Expectations

Our highest priority is always the health, wellbeing, and safety of our Kraft Heinz family. We require our office-based, home-based, R&D, and sales team members to be fully vaccinated against COVID-19, unless approved for a medical or religious accommodation.

We believe our office environment fuels our collaboration, connection & community as an organization and allows our employees to grow toward greatness. We also believe providing a more flexible and agile model is essential in today’s workplace. A majority of our office-based employees will be able to work remotely for up to two days each week. Additionally, employees who are subject to this hybrid model will be eligible to work from anywhere for up to six weeks in a rolling 12-month period (in maximum two-week increments and according to benefits and tax guidelines). Some jobs may be required to be performed fully in office depending on the role’s responsibilities and requirements.

Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact for assistance.