General information

All posting locations: Chicago, Illinois, United States of America

Job Function: 16 - Digital

Date Published: 21-Oct-2023

Ref #: R-75939

Remote, Hybrid or Onsite: Hybrid

Description & Requirements

A Sr Scrum Master at Kraft Heinz helps support the development team and product owner in delivering incremental value each sprint for the products. They are knowledgeable in scrum and are able to educate others on Agile methodologies and practices. They remove impediments and act as a shield from external distractions. They create a safe working environment for the team and are an innovator who constantly seeks continuous improvement and builds higher performing teams.

  • Build and coach high performing teams.

  • Lead and manage all scrum related activities for your pods.

  • Facilitate the daily standup meetings which includes both verbal and email communications to collect and consolidate team updates.

  • Work across sprints to help facilitate capacity conversations and identify work that may be blocked due staffing/casting challenges.

  • Help organize, prep, and facilitate planning sessions & estimations for future sprints.

  • Mentor and develop new Associate Scrum Practitioners added to the group.

  • Look at key metrics such as sprint velocity, scope, flow and improve the overall pod performance

  • Flag issues/risks and other key actions that may need to interface with non-agile portions of the company

  • Manage and activate release plans

  • Ability to work with relevant engineering teams to ensure DevOps related activities occur as intended

  • Ensure teams actions are aligned with the project goals / vision.

  • Ensure Scrum practices are used and improved within and across teams

  • Identify trade-offs between short- and long-term benefits to drive shared vision between the team and product owner.

  • Foster a continuous learning environment helping teams to inspect & adapt

  • Facilitate large group discussions


  • Extensive experience with Agile and as Scrum Master

  • Preferred: Certified Scrum Practitioner (CSP) or Certified Scrum Coach (CSC)

  • Knowledge of relevant domains/products/journeys and track record in successful delivery

  • SAFe 5.0 Certifications are a plus

  • Design Thinking Certifications are a plus

  • Ability to promote innovative thinking and self-improvement within the team

  • Confident and skilled at guiding the team through organizational road-blocks to allow Sprints to be completed on time

  • Past software development experience would be ideal

  • Experience with Jira/Confluence is a must, Azure DevOps is optional, Miro or other similar whiteboarding tool is an advantage.

About Us

Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We’re on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company.

Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet. We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food.

Why Us

We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures – as we work together to lead the future of food.

Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we’re growing something great here at Kraft Heinz.

Office Collaboration & Hybrid Work Environment

We believe our office environment fuels our collaboration, connection & community as an organization and allows our employees to grow toward greatness. We also believe providing a more flexible and agile model is essential in today’s workplace. A majority of our office-based employees will be able to work remotely for up to two days each week. Additionally, employees who are subject to this hybrid model will be eligible to work from anywhere for up to six weeks in a rolling 12-month period (in maximum two-week increments and according to benefits and tax guidelines). Some jobs may be required to be performed fully in office depending on the role’s responsibilities and requirements.

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact