About Us

The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.

No matter the brand, we’re united under one vision: To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 39,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we’re transforming the food industry with bold thinking and unprecedented results. If you share our passion – and are ready to create the future, build a legacy, and lead as a global citizen – there’s only one thing to do: join our table and let’s make life delicious!

Our Culture of Ownership, Meritocracy and Collaboration

We're not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level – from entry-level intern to senior leader – to own their work. We share a responsibility to think like Owners – to be mindful of the collective and sustained success of Kraft Heinz – which we apply to every situation, every day.

As part of Kraft Heinz, you're supported to grow and achieve. You’re expected to bring your authentic self to work every day, to lead with humility, and drive outstanding performance at every level – and you’ll be rewarded. You’re given opportunities to leave a mark and build a legacy. But you won’t do it alone. You’re supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress.

General information

All posting locations: London, , United Kingdom

Job Function: 01 - Sales

Department: 01 - 01 - Sales Management

Date Published: 06-Jan-2022

Job Type: Regular

Description & Requirements

About the Position

We have an ambitious growth plan for our International E-Commerce business- striving to double our current business in the near term and grow much faster than the industry. To accomplish this- we plan to strengthen our highly agile and entrepreneurial E-Commerce team- invest in pioneering technology and venture into new business models that disrupt the industry. The central E-Commerce team will lead this charge and is tasked with delivering this plan across all go to market channels (B2B- B2C and D2C). The E-Commerce Senior Manager position is a new role that will partners with our BU E-Commerce teams across the International Zone (EMEA- APAC & LATAM). The delivery of the E-Commerce strategy for our Pure Player partners will be your primary responsibility.

Key responsibilities

  • Lead the development of annual eCommerce growth plans and budgets in collaboration with the BU teams for the Pure Player channel across international markets
  • Support market teams in developing the Ecommerce strategy tailored for each BU to meet revenue and business goals according to current Ecommerce trends- opportunities and challenges
  • Build key business and consumer insights based on the data we gather
  • Engage- collaborate and coordinate with internal partners including Retail- IT & Marketing not only to leverage resources & expertise- but to ensure the e-commerce solution is integrated and aligned across all customers & required resources.
  • Responsible for ensuring Brand- Channel- and Customer joint business plans (JBP) incorporate specific E-Commerce goals and strategies
  • Develop and own the monthly review of business with local market eCommerce leads and retail teams
  • Develop an ROI analysis model of all customer initiatives i.e. online promotions to ensure trade spend budget is spent in the most effective way possible
  • Content & digital shelf excellence - Champion content excellence- ratings and reviews- A+ retailer content and imagery and driving digital shelf performance through reporting tools that are in place
  • Develop eCommerce exclusive new product development (NPD) opportunities (bundles- eCom packs- eCom exclusive packaging- etc..) in conjunction with market teams and the retailer to unlock growth and improve profitability
  • Drive Insights — Build the collective knowledge of the organisation- our consumers- and our customers within the area of digital commerce. Maximise the full suite of available data assets to support the development of customer Collaborative Business Plans
  • Training - Help upskill the local BU eCommerce and Retail teams and develop a learning journey for them


  • Bachelors Degree- MSc or MBA Advantageous
  • Fluent in English
  • Retail experience 8+ years (either working with a brand or a retailer) in a customer account management or sales role- including 3+ years leading an eCommerce channel
  • Knowledge of eCommerce basics and running Digital Shelf – Driving Content Quality- Conversion Driving Tactics- Driving Digital Activations and Optimising Digital Marketing Campaigns
  • Experience in a cross-functional setup and influencing internal partners to drive projects

Professional attributes

  • Commercially savvy – Bring commercial expertise and be tenacious in the pursuit of creating balanced value. Be comfortable managing customers with P&L accountability- negotiating JBPs and help lead Top 2 Top conversations.
  • Sales – Has experience handling complex accounts- focused on growing top line revenue and profitability. Understands and possesses the vital skills to act as a “consultant” to the customer- while advancing the interests of the company
  • eCommerce – You are a day-to-day digital native and are curious and passionate about this area- keeping up with trends- competitor activity & discovering the success platforms of the future.
  • Data and Insight to Action— Ability to understand and convert data into insights- understand business implications- and use it to influence and gain alignment. Understanding of research tools and shopper/consumer insights and experience applying those insights to drive action.
  • Results Focused— Drive recommendations that result in action and change. A “can-do” demeanour and experience working in a fast-moving market with a lean team or startup environment. Ability to work independently to deliver results in nebulous environments with little direction.
  • Communication - Excellent oral and written communication skills including the ability to clearly present recommendations and summarise complex issues in a clear and concise manner

What we offer you

  • An ambitious employer; we only want to the best for you
  • A fast career track like only few other companies can match
  • Agility to work in a fast paced- matrix organisation and build brilliant relationships to deliver amazing outcomes!
  • Permanent contract; for we believe in doing big bets on people
  • Always room for new ideas; if you have an excellent idea- please let us know- and we can set it in action!

Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity