General information

All posting locations: Amsterdam, , Netherlands

Job Function: 01 - Sales

Date Published: 26-May-2023

Ref #: R-70403

Remote, Hybrid or Onsite: Hybrid

Description & Requirements

About the Position

We have an exciting opportunity for an experience Key Account Manager in our Ahold Retail team to make a difference at Kraft Heinz. The position is part of the Benelux Business Unit- reports into the Sales Manager Ahold- and is passionate about managing one of our retail customers accounts the Netherlands. Supporting Business and profitable growth will be your primary responsibility.

Main responsibilities:

  • Manage and build positive relationships and grow sales of customer accounts.
  • Initiate commercial relationships with targeted new prospects and deliver excellent sales fundamentals performance.
  • Develop the Annual Operating Plan (annual agreements- pricing- new products & innovation listings- and campaign developments) and implement it for the assigned customer account.
  • Grow the business for your own customer/category combination

Key Outputs

  • Build positive relationships that will generate future sales and repeat business
  • Identify opportunities through your analytical skills e.g. Nielsen/IRI of GFK
  • Refer sales opportunities and customer feedback- to internal organization so that they can respond to changing market conditions and customer demands.
  • Develop long-term sales plans for key customers and accounts and monitor and adapt sales activities so that these objectives are met
  • Establish annual- quarterly- monthly- or weekly sales plans and prioritize and schedule own activities so these targets are met


Must haves

  • At least a completed Bachelor degree on university level
  • Circa 5-7 years of experience in a similar account management position in the FMCG industry- being highly exposed to one of the three major Retail accounts
  • Data-driven and analytical approach
  • Strong proficiency in both Dutch and English

Professional Attributes

  • Communication Skills - People are easily be exposed to senior management- no matter their level. Therefore- it’s important to have excellent interpersonal skills- to take care of all kinds of different collaborators.
  • Ability to Simplify - We like to keep it simple. And to implement fast. Your simplification skills will be highly appreciated- when providing simple solutions dealing with sophisticated challenges.
  • Commercial Sense - Always seeking for opportunities to expand your business and build more savings- while over delivering your targets.
  • Empathy – listening to the customer - You’re known for your emotional intelligence. You listen more and talk less- and therefore truly understand your customer. With that demeanor you build commercial chances to optimize the customer experience.

What we offer you 

  • An ambitious employer with a fast career track like only few other companies can match;
  • A competitive salary and excellent bonus structure (above market);
  • Permanent contract; for we believe in doing big bets on people;
  • Flexibility; we have a hybrid working model providing you with the empowerment to take ownership of your work-life balance.
  • Always room for new insights; if you have an excellent idea- please let us know- and we can set it in action!

Our Hiring Process

After the application and CV screening- you are invited to complete our Cognitive Assessment and will have an introductory telephone call with the Talent Acquisition Team. If positive- you will interview with:

1. Sales Manager and HR Business Partner

2. Our Sales Director and Cross-functional Interviewer

3. All positive? Job offer!

More information:

About Us

Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We’re on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company.

Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet. We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food.

Why Us

We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures – as we work together to lead the future of food.

Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we’re growing something great here at Kraft Heinz.

Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.