General information

All posting locations: Blackrock, Dublin, , Ireland

Job Function: 01 - Sales

Date Published: 14-Nov-2022

Ref #: R-63253

Description & Requirements

We have an excellent opportunity available for you to grow your career and make a difference at Kraft Heinz. The role is for Senior National Account Manager within our Ireland Retail Sales Team. You’ll be working in a high performing team- alongside peers always trying to reach the next level and operating cross functionally. This role is for an enthusiastic individual who wants to grow strong relationships and deliver sustainable performance.

In brief- you will be responsible for;

  • Full P&L ownership of one or several categories
  • Delivery of top-line sales and profit targets within your customer
  • Maintaining relationships and building long-term partnerships with internal and external stakeholders
  • Implementation of Kraft Heinz innovation projects & execution of in-store activation

Key Components of the role

  • Ensure delivery of the Kraft Heinz financial KPIs of sales- profit- availability and forecasting through a joint business plan and collaborative forecasting
  • Management of the joint business plan or terms detailing specific objectives- strategies and tactics to deliver the defined business objectives
  • Management of the business interface between Kraft Heinz and our customers in all aspects of the customer
  • Devise and implement the customer promotional plan consistent with category guidelines including- the effective management of deals & allowances to maximize the return for Kraft Heinz and deliver the company targets
  • The selling- negotiation and execution of all new products- concepts and commercial propositions
  • Responsible for the forecasting of the accounts utilizing sales data and market intelligence- to provide the business with a timely and accurate financial forecast
  • Lead internal forums to gain engagement for you customer on longer term plans and innovation pipeline to win with the customer
  • Analysis of customer sales data to drive insight and recommendations to back the account plan
  • Identify new areas for growth within multi format customer- developing plans which create new selling space opportunities


Hard Skills

  • Bachelor’s/Master’s degree preferred
  • Technical proficiencies in Microsoft Office Suite
  • Prior experience in customer relationship management skills are critical- and able to demonstrate the ability and confidence to sell commercial propositions- together with sound negotiation skills
  • Consistent track record of problem solving as an owner- taking on entrepreneurial challenges and simplifying the complex

Professional Attributes

  • Minimum Bachelor’s degree
  • Proven experience in customer relationship management skills are needed- and able to demonstrate the ability and confidence to sell commercial propositions- together with sound negotiation skills
  • Consistent track record of problem solving as an owner- taking on entrepreneurial challenges and simplifying the complex
  • Commercial and financial awareness are required along with the judgement- and skill to identify- negate and take commercial decisions- often under pressure
  • Interpersonal skills and high personal credibility is required to build relationships between external customers and internal functions to align both requirements and resolve issues (ability to communicate- present and influence)
  • Successful record of delivering results and continually demonstrating a sense of urgency
  • Strong customer centric focus to identify opportunities- build and translate activity into executable plans
  • Highly organised individual with good planning skills and the ability to lead projects across different categories both internal and external via different departmental functions.
  • Technical proficiencies in Microsoft Office Suite

What we offer you

  • An ambitious employer; we want the best for you and your development;
  • Ownership from Day 1; we take big bets on people through giving them big challenges;
  • A competitive salary and above-market bonus structure;
  • An environment to learn and develop in an ambitious and driven workplace;
  • Always room for new ideas; if you have an excellent idea- let us know! We are obsessed with continually improving.

About Us

The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.

No matter the brand, we’re united under one vision: To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 39,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we’re transforming the food industry with bold thinking and unprecedented results. If you share our passion – and are ready to create the future, build a legacy, and lead as a global citizen – there’s only one thing to do: join our table and let’s make life delicious!

Our Culture of Ownership, Meritocracy and Collaboration

We're not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level – from entry-level intern to senior leader – to own their work. We share a responsibility to think like Owners – to be mindful of the collective and sustained success of Kraft Heinz – which we apply to every situation, every day.

As part of Kraft Heinz, you're supported to grow and achieve. You’re expected to bring your authentic self to work every day, to lead with humility, and drive outstanding performance at every level – and you’ll be rewarded. You’re given opportunities to leave a mark and build a legacy. But you won’t do it alone. You’re supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress.

Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.