General information

All posting locations: Chicago, Illinois, United States of America

Job Function: 08 - PR/Communications & Regulatory

Date Published: 23-Sep-2022

Ref #: R-61167

Description & Requirements

The Specialist- Internal Communications will work with the Global Internal Communications Leads to support the development and execution of the Company’s employee communications strategy with a focus on people and performance. This involves daily- weekly- and monthly communications initiatives- handling the logistics and execution of Company internal and external monthly- quarterly and annual events (i.e. town halls- global employee meetings/leadership conventions- etc.)- and oversight of company-wide communications tools and channels.

Support the Execution of Global & North America Internal Communications Strategy

  • Support the Global Internal Communications Lead to deliver effective and engaging employee communication routines to build an informed- collaborative and proud employee population that understands the Company’s Purpose- Vision and Values- strategic goals- and how their work connects to the Company’s growth.
  • Work cross-functionally with the WHQ and Zone Communications Teams and Key Functional Stakeholders to align on communication goals- channel strategy- and messaging.
  • Ensure consistent tone and messaging across all global communications- ensuring that key themes are represented as frequently as possible.

Ownership of Companywide Internal Communications Tools and Channels

Develop internal communications channel management strategy and protocols for- but not limited to- the following tools and platforms:

  • FirstUp- our new global employee engagement app
  • Polite Mail- our email tracking and analytics software
  • KHConnect- our global SharePoint site
  • Outlook- be responsible for the distribution of all global employee emails and event invites via shared company news mailbox
  • Work with global functions including- but limited to- HR- IT- Legal and Finance to draft and send communications to various segments of the employee population.
  • Maintain a calendar of upcoming global internal communications and advise on appropriate timing for messages.

Global/Corporate Event Support and Execution

Manage logistics and execution of global/corporate internal and external events- including:

  • Support global town hall webcasts and other internal events- including logistics- day-of management- and content development.
  • Monthly and quarterly leadership meetings
  • Executive townhalls with employees across the company including manufacturing facilities and corporate offices

Miscellaneous Global Internal Communications Support

  • Ensure global organizational initiatives and projects are optimally communicated to employees and team members.
  • Plan- edit and write content for a variety of internal communications mediums- including town hall presentations- organizational announcements- intranet copy and employee engagement campaigns.
  • Create and edit videos for all our internal communication platforms.
  • Design visual materials for our digital signage and other print mediums.
  • Ghostwrite and send messages or scripts from senior executives for presentation to employees in written or spoken form.
  • Ensure internal communications messages are consistent across all mediums and across different departments of our organization.
  • Ensure internal communication messages are consistent with external communication messages.

Experience and Skills

  • BA in Communications or equivalent with working experience at a global consumer organization or communications agency.
  • Corporate internal communications experience.
  • Strong communications skills- both written and verbal- to engage senior Company leadership- media and other company collaborators
  • Proven experience leading communications with customers
  • Track record of event planning and execution
  • Ability to maintain confidentiality of information
  • Ability to work well under pressure and meet demanding deadlines
  • Genuine desire to support colleagues across multiple departments- and ability to work optimally on a team by relating to a variety of personalities
  • General knowledge of various internal communications platforms- channels- and tools.
  • Vendor management experience preferred.
  • Daring- collaborator- teammate and individual contributor.
  • Strong project management skills- with ability to build and track timelines- keep projects moving.
  • Strong organization skills- with good tools and processes to handle and track information.

Attitude & Behaviors

  • Passion to challenge the status quo and find new solutions – loves and adopts change.
  • Believes in a non-hierarchical culture of collaboration- transparency- safety- and trust.
  • Comfortable in agile working environment.
  • Not afraid to “roll up sleeves”; seeks to go beyond comfort to learn.
  • High level of passion for communications- quality work and collaboration.
  • Strong compassionate orientation and high level of caring with unquestionable integrity.
  • Conceptual and creative problem solver- capable of developing plans that deliver results.
  • Strong creativity- flexible and adaptable- stimulated by challenges- and open-minded with a strong desire to learn.
  • Strong intuition for business.
  • Food & beverage/CPG experience a plus.

About Us

The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.

No matter the brand, we’re united under one vision: To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 39,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we’re transforming the food industry with bold thinking and unprecedented results. If you share our passion – and are ready to create the future, build a legacy, and lead as a global citizen – there’s only one thing to do: join our table and let’s make life delicious!

Our Culture of Ownership, Meritocracy and Collaboration

We're not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level – from entry-level intern to senior leader – to own their work. We share a responsibility to think like Owners – to be mindful of the collective and sustained success of Kraft Heinz – which we apply to every situation, every day.

As part of Kraft Heinz, you're supported to grow and achieve. You’re expected to bring your authentic self to work every day, to lead with humility, and drive outstanding performance at every level – and you’ll be rewarded. You’re given opportunities to leave a mark and build a legacy. But you won’t do it alone. You’re supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress.

Vaccination & Office Collaboration Expectations

Our highest priority is always the health, wellbeing, and safety of our Kraft Heinz family. We require our office-based, home-based, R&D, and sales team members to be fully vaccinated against COVID-19, unless approved for a medical or religious accommodation.

We believe our office environment fuels our collaboration, connection & community as an organization and allows our employees to grow toward greatness. We also believe providing a more flexible and agile model is essential in today’s workplace. A majority of our office-based employees will be able to work remotely for up to two days each week. Additionally, employees who are subject to this hybrid model will be eligible to work from anywhere for up to six weeks in a rolling 12-month period (in maximum two-week increments and according to benefits and tax guidelines). Some jobs may be required to be performed fully in office depending on the role’s responsibilities and requirements.

Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact for assistance.