About Us

The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.

No matter the brand, we’re united under one vision: To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 39,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we’re transforming the food industry with bold thinking and unprecedented results. If you share our passion – and are ready to create the future, build a legacy, and lead as a global citizen – there’s only one thing to do: join our table and let’s make life delicious!

Our Culture of Ownership, Meritocracy and Collaboration

We're not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level – from entry-level intern to senior leader – to own their work. We share a responsibility to think like Owners – to be mindful of the collective and sustained success of Kraft Heinz – which we apply to every situation, every day.

As part of Kraft Heinz, you're supported to grow and achieve. You’re expected to bring your authentic self to work every day, to lead with humility, and drive outstanding performance at every level – and you’ll be rewarded. You’re given opportunities to leave a mark and build a legacy. But you won’t do it alone. You’re supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress.

General information

All posting locations: Don Mills, Ontario, Canada

Job Function: 01 - Sales

Department: 01 - 07 - Strategic / Key Accounts

Date Published: 16-Sep-2022

Job Type: Regular

Description & Requirements

Kraft Heinz Canada - New Headquarters - 2023

Kraft Heinz is on a journey of transformation and part of this plan is to move our Global HQs back into city centers. It is time for Toronto to shine with a Canadian innovation and talent hub that reflects our unique people & food culture. After 40 years at the Don Mills location- the Kraft Heinz Canada headquarters will move to the Queen’s Quay Terminal (QQT) at 207 Queen’s Quay West. Roles currently based out of the Don Mills office will move to Queen’s Quay upon its opening in Spring-Summer 2023. We are thrilled to be moving to this vibrant- waterfront location in close proximity to public transportation. We are taking the design of our new workplace to the next level with modern furnishings- amenities- spacious co-working areas and a state-of-the-art Kitchen- putting Food at the heart of the overall employee experience. Flexible work is here to stay- and we need a space that will keep the pace. Modern technology will enhance our experience both at home and in the office. Having all of us together in our new vibrant space will deliver a rich- team-focused- agile experience that promotes connection- communication- collaboration and transparency.  

Sr. Customer Sales Manager

As a Sr. Customer Sales Manager- you are a critical driver of the management of all selling and executional activities to achieve customer revenue and profit targets. You have the talent- drive and understanding of the retail sales environment to generate sales volumes. Your ability to discover and capitalize on account opportunities is unparalleled.  And as a member of one of the strongest sales forces in Canada- you will form the crucial link between Kraft Heinz and the customer- dedicating your results-oriented mindset to the type of proactive- business-building initiatives that have been the cornerstone of our success at Kraft Heinz Canada.

Through the development of a collaborative relationship with customers- the Sr. Customer Sales Manager is the key link between Kraft Heinz and customer on all business development opportunities and challenges.


  • Leverages strong analytical- technical and syndicated data expertise to successfully execute the category management process- securing customer co-operation to mutually beneficial category response plans.

  • Clearly understands customer needs and strives to deliver revenue- share- and contribution growth through the use of knowledge-based solutions.

  • Pro-actively identifies and implements business-building initiatives that contribute towards the achievement of superior business results for Kraft Heinz/customer.

  • Identifies and implements new and unique ideas and opportunities that influence the consumer to buy

  • Successfully manages trade spending and forecasting within category responsibilities

  • Plays a leadership role within Sales Customer Business Teams through management of special projects- mentoring and coaching of junior team members.


  • A University degree is required- preferably in Business

  • Progressive experience of at least 5 years in Sales- which should include Account Management Experience with sales where fact-based selling and category reviews are leveraged

  • Experience using sales reporting systems and AC Nielson systems

  • Ability to travel up to 10% of the time

  • Understanding of financials including trade spending and profit and loss statements

  • Excellent communication skills and demonstrated ability to effectively negotiate with customer

Kraft Heinz is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified candidates will be considered for opportunities- regardless of race- religion- faith- creed- age- ethnicity- marital status- gender identity- sexual orientation- or disability. Job seekers with disabilities who require accommodation during the recruitment process or would like more details about accessibility should contact: accessibility@kraftheinzcompany.com.


Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact HRCompliance@kraftheinz.com for assistance.