General information

All posting locations: TUR-10, , Turkey

Job Function: 07 - Quality

Date Published: 03-Feb-2023

Ref #: R-66257

Description & Requirements

About the Position

We have an excellent opportunity available for an experienced Copack FSQ MEA to make a difference at Kraft Heinz. Supplier & External Manufacturing  Engineer lies within the Turkey and is location in our Susurluk Factory.

 You’ll be working in a high performing team- alongside peers always trying to reach the next level. You’ll be reporting into Suppliers & Copack FSQ Lead.

The delivery of  Kraft Heinz Supplier and Copacker Quality Management System across all suppliers and co-packs facilities in EAST will be your primary responsibility. You’re constantly looking for improvement activities within Turkey.

In brief- you will be responsible for;

  • This role ensures effective implementation and execution of the Kraft Heinz Supplier and Copacker Quality Management System across all suppliers and co-packs facilities in EAST. The position provides visible quality leadership ensuring that Kraft Heinz Standards are understood and met through on-site assessments.
  • This position audits suppliers and copackers in regular basis and is responsible for corrective action and continuous improvement.
  • This position works and communicate very clearly both verbally and in written and connect / collaborate with internal and external stakeholders as well as being an inspirational people.
  • The position manages successful commercialization of new products at copackers.
  • Travel required 40-60% (about 10 to 12 co-packers or an average of 40 audits per year for copackers or suppliers). Candidate must be able to travel independently locally and to abroad- ability to drive a vehicle.
  • No direct reports into this position.

Key Components of the role:

•    Lead development and Implementation of an integrated supplier quality management strategy.

•    Conduct on-site Quality Improvement Meetings and Audits at assigned copackers.

•    Implement Platinum Rules (required food safety standards) at copackers. Review copacker Quality and Food Safety system accordingly.

•    Monitor- track and report progress against copacker quality goals to key stakeholders.

•    Drive copacker and supplier overall performance and continuous improvement program with measures and necessary governance process.

•    Issue management for suppliers and copackers (complaints and preventive actions) in all countries in the region (Foodservice and Retail) by critical thinking and problem solving- support production- procurement team and R&D with technical solutions for any supplier and copacker related issues and enabling timely and successful product launch.

•    Support copacker and supplier related special situations fact finding and resolution.  Ensure resolution of chronic and/or serious supplier quality issues and develop programs and strategies to prevent future issues

•    Monitor complaints for assigned copackers and drive continuous improvement.

•    Manage project risk assessment and PLM (Product Life Cycle Management) for NPDs- Renovation Projects in copackers. Support commercialization activities.


Hard Skills and Capabilities

  • Proven history of technical quality or production knowledge of Quality Assurance- Food Compliance and Auditing policies & programs in Food or relevant Manufacturing & Co-Packaging settings.
  • Education or Operational/On the job knowledge of Food Science- Food Production- Manufacturing Quality/Operations- or other relevant environments.
  • Preferably seeking a Bachelor’s degree in Food Science- Engineering- or closely related discipline.
  • Working knowledge of quality systems and policies; HACCP- ISO 9000- IFS- BRC- GFSI systems.
  • Completed lead assessor course for ISO or equivalent
  • Experience in or working with Quality function. Preferably supplier and copacker audit and development.
  • Fluent in English in speaking and writing.

Professional Attributes

  • Communication Skills
    • At Kraft Heinz you’ll easily be exposed to senior management- no matter your level. Therefore- it’s important you have excellent communication skills- to deal with all kinds of different stakeholders.
  • Confident / Ability to give pushback
    • You’re a go getter- you’re not easily thrown off your game- not even when you get resistance.  
  • Result driven
    • You don’t only focus on your own results- but always do what’s best for the company.
  • Project management skills
    • Time management has no secrets for you. You’re organized- structured and always have an overview of all the deliverables. You know how to bring multiple projects to a successful ending within the given timeframe.  
  • Empathy – listening to the customer
    • You’re known for your empathy. You listen more and talk less- and therefore truly understand your customer. With that mindset you create commercial chances to optimize the customer experience.
  • Team player
    • Achieving results is nice- but achieving results with the team is simply the best. You’re a team player- which means you’re sometimes a leader- sometimes a follower but always working towards the same common goal together with your teammates. 

What we offer you

  • An ambitious employer; we only want to the best for you;  
  • A fast career track like only few other companies can match;
  • A competitive salary and excellent bonus structure (above market);
  • Permanent contract; for we believe in doing big bets on people;

Always room for new ideas; if you have an excellent idea- please let us know and we can set it in action!


About Us

The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.

No matter the brand, we’re united under one vision: To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 39,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we’re transforming the food industry with bold thinking and unprecedented results. If you share our passion – and are ready to create the future, build a legacy, and lead as a global citizen – there’s only one thing to do: join our table and let’s make life delicious!

Our Culture of Ownership, Meritocracy and Collaboration

We're not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level – from entry-level intern to senior leader – to own their work. We share a responsibility to think like Owners – to be mindful of the collective and sustained success of Kraft Heinz – which we apply to every situation, every day.

As part of Kraft Heinz, you're supported to grow and achieve. You’re expected to bring your authentic self to work every day, to lead with humility, and drive outstanding performance at every level – and you’ll be rewarded. You’re given opportunities to leave a mark and build a legacy. But you won’t do it alone. You’re supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress.

Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.