General information

All posting locations: Avon, New York, United States of America

Job Function: 06 - Manufacturing

Date Published: 21-Feb-2024

Ref #: R-79621

Description & Requirements

The Production Department has one (1) opening for a Training Coordinator.  This position will be posted internally and externally.

Job Overview:

The Training Process Lead is responsible for performing and/or coordinating all activities needed to document, maintain, and communicate departmental procedures, work instructions, and forms related to training. This position will work across all shifts and departments supporting training programs.

Accountabilities:

  • Responsible for plant training programs (i.e. SOPs, OPL, benchmarks, etc.) including creating a system to ensure compliance with the Training Qualification process outlined in KHMS and developing a tracking system to ensure all new hires department transfers are trained in accordance with the established requirements set forth in the training qualification document.
  • Help facilitate successful completion of all required training, maintain and report on key training measures (KPI).
  • Help track the progress in the transition from new hire orientation to placement of a new employee on his/her job assignment. Notify Supervisors of evaluations that are due (i.e. 30, 60, 90 Probationary Period evaluations, Progress Reports, Stay Interviews.)
  • Ensures that the knowledge required to perform the position has been effectively transferred from the trainer to the trainee and ensures that documentation of the completed training is maintained as required.
  • Ensure all training documents have current procedures and work instructions: Monitor changes in job training documentation, make the required changes, and notify the appropriate managers of those employees requiring training resulting from the changes.
  • Define, execute, and follow-up on corrective action needed to fill any gaps between actual processes and documentation and requirements. Make sure these updates are incorporated into training documents and communicated as they occur. Update as necessary including the addition of OPLs.
  • Ensure that quality, safety, environmental, and any other compliance standards/requirements of each job in the department are incorporated into the appropriate training.
  • Facilitate through Supervision the recertification of current employees annually during the first quarter and upon return from extended leave of absence.
  • Assess training needs with department managers and supervisors to ensure adequate coverage.
  • Create a working system and annual planning calendar that prioritizes SOP updating by functional area with dates and identifies deadlines to review/update by key Subject Matter Experts (SMES) along with the Training Team for the facility.
  • Partner with Operations, Quality, and Safety to create an annual calendar that corresponds with Ownerversity.
  • Create and manage database tracking through Ownerversity and master filing system for all employees at the facility.
  • Assist in certification development and tracking, as well as monitoring of all job-specific training needs.
  • Tracks all training activities in a database and related tracking system.
  • Coordination of team-based training and delivery of that training.
  • Monitor training progress by conducting training reviews with the trainees and the trainers.
  • Maintain a general understanding of each department and its processes.
  • Manage and coordinate training requirements in accordance with the Kraft Heinz Management Systems (KHMS)

Preferred Background:

Minimum High School diploma or GED.  Advanced degree or prior experience creating and developing training programs preferred.  Must have excellent communication, planning, organizational, and work management skills. Must be detail-oriented and proficient in MS Office (Word, Excel, PowerPoint). Will be required to work with and communicate directly with several layers of management. Must be able to work all shifts and flex between departments as needed. Overtime and weekend work may be required.

Comply with all Kraft policies, procedures, and Good Manufacturing Practices. Maintain positive rapport with customers, suppliers, contractors, and other Associates. Participate in assigned teams, Support team decisions. Perform other duties as assigned by the Manager. Must adhere to all site rules and adhere to all ways of working processes and procedures within this role.  The position requires compliance with Good Manufacturing Practices, timely Period of Work completion, and the ability to perform all sanitation duties. Team participation is required.  All other duties as assigned.

Kraft Heinz Company is an Equal Employment/Affirmative Action Employer M/F/V/D

About Us

Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We’re on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company.

Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet. We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food.

Why Us

We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures – as we work together to lead the future of food.

Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we’re growing something great here at Kraft Heinz.

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact NATAI@kraftheinz.com.