Staff User Experience (UX) Designer

  • All Posting Locations: Chicago, IL, US
  • Job Functions: Digital
  • Date Published: July 8, 2024
  • Ref#: R-84175

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An office with Kraft Heinz product images on the wall
a 4 pack of raspberry jell-o

About the Role

Job Description

The Staff User Experience Designer is a critical partner in driving the growth and expansion of the UX practice at Kraft Heinz. You will create a world-class digital ecosystem, as we transform the ways that team members from across the org access their data, insights, analytics and reports. Collaborate with teams to lead, define and conduct research, user interviews, usability tests, ideation workshops, wireframing and prototyping.

You will work closely with the Head of Design to develop, advise, and evangelize process and design ops across project types while injecting a human-centered approach into every conversation. This role begins as an individual contributor with significant growth opportunities either through personnel management or IC track.

You will:

  • Inject design into the product development lifecycle through each stage: ideation, concepting, feasibility, development, deployment, QA, analysis.

  • Lead formal usability testing sessions (on-site and remote).

  • Conduct user research by using and/or creating personas, behavioral archetypes, site maps, user flows, user interviews, card sorting, hero journeys, competitive audits and market research.

  • Assume a research-based approach when building out wireframes and high-fidelity prototypes for review, stakeholder signoff and handoff to engineering.

  • Demonstrate excellence in presenting designs and defending solutions with technical and non-technical audiences.

  • Lead requirements gathering sessions, IA/sitemap development.

  • Apply user-centered design, behavioral pattern development and human factors standards as the lens through which all projects are approached and solutions presented.

  • Demonstrate a deep industry knowledge of web and mobile design standards to inform decision-making and elevation of the broader team, methodically defining our standards for the design practice at Kraft Heinz.

Who you are

  • Advanced experience working in UX/UI design roles and evangelizing Design Thinking across multi-disciplinary teams.

  • A critical, confident and clear voice for UX and design-centered thinking within Kraft Heinz.

  • Outstanding oral and written communication skills.

  • Capable of verbally defending and compromising on design solutions, embracing an agile, iterative approach to excellence when necessary.

  • Demonstrate the skills to empathize with users.

  • Able to apply a keen business sense in understanding the balance between perfection and deployment obligations.

  • Ability to solution across devices, frameworks, platforms, responsive states etc.

  • Expertise working within and contributing to design systems that consistently scale across platforms.

  • Deep understanding of BI/Analytics, data visualization design and report modeling.

  • Figma, Adobe Creative Suite, Tableau, PowerBI, React, Microstrategy.

Location(s)

Chicago/Aon Center

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact NATAI@kraftheinz.com .

Digital at Kraft Heinz

The
Builders

Our Digital team empowers every aspect of our business.

Discovering what’s next in food using Python, Azure ML and Alteryx. Building and designing apps. Improving our supply chain.

We’re bringing agility to beloved brands across the globe — making life delicious for our customers and communities, today and tomorrow.

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HR at Kraft Heinz

The
Facilitators

People are what makes Kraft Heinz great. Today. And tomorrow.

In Human Resources, we’re finding and developing great talent to continue our legacy. We’re here for every colleague, for their performance and their wellbeing.

Together, we’re helping everyone to grow their own way.

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Manufacturing at Kraft Heinz

The
Makers

Our Manufacturing team is a fully-integrated end-to-end supply chain. We’re the backbone of Kraft Heinz. The people behind the products, delivering the highest quality and value.

Whether you’re a seasoned manufacturing veteran or new to the world of plants, there’s tons of opportunity for career growth and development.

NEED ALT
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Marketing at Kraft Heinz

The
Strategizers

Our Marketing team are the voice of our consumers. Connecting the right people, to the right products, with the right messages and campaigns.

We’re the architects of category growth, making sure our brands are front and center — winning the battle for attention in the minds of people everywhere.

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R&D at Kraft Heinz

The
Creators

Our Research and Development team creates high-quality products that push the boundaries of what’s possible. Innovation is what gets us up in the morning!

Whether you want to develop your technical skills or grow as a people manager, there’s a place for you here to advance your career.

NEED ALT
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Sales at Kraft Heinz

The
Connectors

Our Sales team drives multibillion dollar distribution strategies. And we do this across channels and across the whole world!

We thrive wherever consumers can meet iconic and innovative brands — in retail, on-trade, and B2B. We’re the closest people to our customers, getting our products to the right people, in the right places.

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Hear from
our people

“Kraft Heinz doesn’t just talk about their values, they live it every day.”

Traci
Senior Customer Sales Manager

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Hear from
our people

“The best is yet to come at Kraft Heinz. I’ve experienced the launch of a new purpose, new vision and values. Now I’m seeing all of those things truly take shape and that is very exciting.”

Michael
Associate Director Pension

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Hear from
our people

“The best thing about working at Kraft Heinz are the benefits and opportunities for growth and career development.”

Manetta
Talent acquisition Specialist

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About Us

Kraft Heinz is a global food company with a delicious heritage.  Our emerging and iconic food and beverage brands deliver the best taste, fun, and quality to every table we touch. Worldwide.

We’re on a mission to disrupt not only our own business, but the global food industry. Consumer obsession and unexpected partnerships fuel our progress. As we drive innovation company-wide.

Our people are connected by a culture of ownership, agility and endless curiosity. We believe in being good humans — working to improve our company, communities, and planet.

We’re proud of where we’ve been and even more thrilled about where we’re headed as we nourish the world and lead the future of food.

Why Us

We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our iconic and nostalgic brands.

Good isn’t good enough. We choose greatness every day by making bold decisions and challenging what’s ordinary. All while celebrating our wins – and failures – as we work together to transform the future of food.

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