Quality Supervisor

  • All Posting Locations: Jacksonville, FL, US
  • Job Functions: Quality
  • Date Published: December 13, 2024
  • Ref#: R-86948

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About the Role

Job Description

Job Purpose

This role is responsible for supervising and maintaining the plants Quality systems to ensure compliance to regulatory, federal, and local laws. Areas of focus will include the identification and achievement of facility Quality KPI's through appropriate corrective/preventive actions and continuous improvement initiatives.

Essential Functions & Responsibilities

  • Actively engaged support in planning, defining, and directing the site auditing control program to ensure compliance to all procedures, and policies, GMP standards, Kraft Heinz requirements, and regulatory, federal and local laws.
  • Support the KHMS system and operational standards as outlined in the plant accountability list.
  • Trains, mentors, and leads site QA and Production team to ensure program goals are met. Strong support to site QCMS/ISO Coordinator. Monitors and maintains plant QCMS/KHMS program by complying to current Kraft Heinz and International Audit (FSSC/ISO) standards. Facilitate and co-lead site cross functional QCMS/KHMS Team and participate with Kraft corporate to insure successful certification for site.
  • Ensure all Specification/KPI/QCMS/KHMS/FSSC/ISO/ plans are maintained and
  • Support all internal and external inspections/regulatory visits. Support audit preparation activities, accompany inspector, and complete necessary reports and postings.
  • Perform follow-ups to non-conformances found and provide responses as appropriate. Review and approve minor change requests.
  • Responsible for Hold/Release documentation and dispositioning of products.
  • Complete validation studies for all CCPs, OPRPs and other significant controls in accordance with approved methodologies.
  • Ensures compliance to Golden Rules and other Quality principles through routine auditing, reporting and trending compliance appropriately.
  • Provides expertise and actively participates in equipment commissioning and startup, ensuring standardization of all applicable quality and food safety procedures.
  • Adhere to approved change control procedures, to include reviewing partial HACCP plans and issuing Agile change requests, as needed.
  • Will conduct investigations to identify root cause of quality issues and recommend/implement corrections and corrective actions, preventative actions and quality improvements associated with Food Safety and Critical to Quality items

Expected Experience & Required Skills

  • Shown history of technical quality or production knowledge of policies & programs in Food or relevant manufacturing settings.
  • Education or Operational/On the job knowledge of Food Science, Food Production, Manufacturing Quality/Operations, or other relevant environments.
  • Strong leadership, technical, communication and interpersonal skills required along with attention to detail.
  • Knowledge of quality or production systems, procedures, & policies. Handle multiple assignments, develop work plans, & prioritize.
  • Knowledge of statistical processes.
  • Planning and organizing skills.
  • Successful candidates possess a positive focus toward solutions with emphasis on preventative pro-active measures and team building.
  • Able to work shifts, weekends, and all required overtime.  Prompt and regular attendance.

Work Environment & Schedule

This position is considered a Manufacturing plant environment with heavy machinery and equipment.

This is a Dayshift position with an early morning start time (4am). Additionally, this role requires that your are able to work shifts, weekends, and all required overtime as needed.

Physical Requirements 

Physical demands include but not limited to

  • Occasional – activity or conditions sustained for 1/3 of working hours; keyboard or text input, upright stance; Sedentary – occasionally exerting 0-10 bs of force, limited movement from workstation for brief periods of time.

This job description is not designed to cover or contain all duties or responsibilities that are required of the role. Duties or responsibilities may change or be added with or without notice.

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

New Hire Base Salary Range:

$75,600.00 – $94,500.00

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

  • Physical – Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

  • Social – Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training

  • Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs

  • Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

HPC – Jacksonville Factory

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact NAZTAOps@kraftheinz.com.

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The
Builders

Our Digital team empowers every aspect of our business.

Discovering what’s next in food using Python, Azure ML and Alteryx. Building and designing apps. Improving our supply chain.

We’re bringing agility to beloved brands across the globe — making life delicious for our customers and communities, today and tomorrow.

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HR at Kraft Heinz

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Facilitators

People are what makes Kraft Heinz great. Today. And tomorrow.

In Human Resources, we’re finding and developing great talent to continue our legacy. We’re here for every colleague, for their performance and their wellbeing.

Together, we’re helping everyone to grow their own way.

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Manufacturing at Kraft Heinz

The
Makers

Our Manufacturing team is a fully-integrated end-to-end supply chain. We’re the backbone of Kraft Heinz. The people behind the products, delivering the highest quality and value.

Whether you’re a seasoned manufacturing veteran or new to the world of plants, there’s tons of opportunity for career growth and development.

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Marketing at Kraft Heinz

The
Strategizers

Our Marketing team are the voice of our consumers. Connecting the right people, to the right products, with the right messages and campaigns.

We’re the architects of category growth, making sure our brands are front and center — winning the battle for attention in the minds of people everywhere.

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R&D at Kraft Heinz

The
Creators

Our Research and Development team creates high-quality products that push the boundaries of what’s possible. Innovation is what gets us up in the morning!

Whether you want to develop your technical skills or grow as a people manager, there’s a place for you here to advance your career.

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Sales at Kraft Heinz

The
Connectors

Our Sales team drives multibillion dollar distribution strategies. And we do this across channels and across the whole world!

We thrive wherever consumers can meet iconic and innovative brands — in retail, on-trade, and B2B. We’re the closest people to our customers, getting our products to the right people, in the right places.

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“Kraft Heinz doesn’t just talk about their values, they live it every day.”

Traci
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“The best is yet to come at Kraft Heinz. I’ve experienced the launch of a new purpose, new vision and values. Now I’m seeing all of those things truly take shape and that is very exciting.”

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“The best thing about working at Kraft Heinz are the benefits and opportunities for growth and career development.”

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About Us

Kraft Heinz is a global food company with a delicious heritage.  Our emerging and iconic food and beverage brands deliver the best taste, fun, and quality to every table we touch. Worldwide.

We’re on a mission to disrupt not only our own business, but the global food industry. Consumer obsession and unexpected partnerships fuel our progress. As we drive innovation company-wide.

Our people are connected by a culture of ownership, agility and endless curiosity. We believe in being good humans — working to improve our company, communities, and planet.

We’re proud of where we’ve been and even more thrilled about where we’re headed as we nourish the world and lead the future of food.

Why Us

We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our iconic and nostalgic brands.

Good isn’t good enough. We choose greatness every day by making bold decisions and challenging what’s ordinary. All while celebrating our wins – and failures – as we work together to transform the future of food.

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