Quality Team Lead-MSLN

  • All Posting Locations: Massillon, OH, US
  • Job Functions: Quality
  • Date Published: December 17, 2024
  • Ref#: R-88583

Apply

An office with Kraft Heinz product images on the wall
a 4 pack of raspberry jell-o

About the Role

Job Description

Quality Lead  – Non-Union Position

Massillon Plant

Benefits & Compensation Overview:

  • Medical
  • Dental
  • Vision
  • Prescription
  • 401K
  • Additional perks:  Pet Insurance, (EAP) Employee Assistance Program, etc.
  • (HRA) Health Reimbursement Account or (HSA) Health Savings Account
  • Annual increases
  • Incentive bonus eligibility

Work Schedule:

  • 3-shift operation:  Manufacturing of products on day and afternoon shifts; Sanitation – midnight shift
  • Monday through Friday-Possible overtime and weekends during peak season
    • Hours vary by shift

Plant & Community Overview:

Plant Overview:

The Kraft Heinz Massillon factory is engaged in the manufacture of frozen food products, most particularly, frozen dinner entrees, spinach dip, and kids’ meal under the brand name of Smart Ones, Smart Made, Devour, Kraft, TGI Fridays and Crave.  All items produced are frozen and under strict supervision of FDA, ODA, two (2) on-site federal USDA inspectors, and company quality inspectors.  The Massillon, Ohio factory currently employs approximately 370 salaried, non-union hourly and union hourly employees.  The Union hourly workers are represented by Local 880 of the United Food & Commercial Workers Union.

The factory currently operates production lines on day and afternoon shifts.  The midnight shift is dedicated to sanitation, maintenance and warehouse; disassembling, cleaning, completely sanitizing all production lines and equipment, and reassembling them in preparation for the next day’s production operation.  All products are micro-tested in the on-site Quality Assurance Laboratory.  The products manufactured at the Massillon factory are distributed throughout the United States and Canada through retail and warehouse club outlets.

      

Community Overview:

Welcome to our http://www.massillonohio.com/  community!

Specific duties include: The Quality Lead will coordinate and assist in Quality and Sanitation activities within the facility, acting as a change agent, supporting, and promoting quality processes and implementation of new or improved quality programs within the plant. The position will serve as the primary point of contact for quality support to the production floor as well as other support functions.

Job Responsibilities and Accountabilities:

  • Support and promote quality processes and implementation of new or improved quality programs
  • Interface with plant manufacturing personnel as needed including coordinating and assisting in Quality and Sanitation initiatives within the facility
  • Conduct floor audits and provide feedback to employees and supervisors
  • Back up all areas of the quality team as needed including but not limited to Microbiology, administrator, floor auditors, receiving quality
  • Support Golden rule/internal audit program. Standard bearer as needed
  • Support KHMS Implementation and Maintenance-chapter owner as needed
  • Help maintain Internal Audit program including coordination of quality programs and preparations of reports of inspection as well as participation in external 3rd party audits as required
  • Manages execution of site Food Safety Quality Program (QRMP) and HACCP programs.
  • Support document control measures, backing up document control owner.
  • HACCP Program Management
  • Attend and maintain records and follow-up for Management Review
  • Conduct and follow through on all Corrective Action and Preventative Actions
  • Provide support in consumer complaint investigation and tracking
  • Utilization of SAP including BI Reporting and input of COA results
  • Verify there are no testing equipment issues on the lines
  • Participate in daily finished product grading
  • Support Mock Recalls as needed
  • Support and help develop plant FSQ initiatives
  • Present plant FSQ initiatives ion large group/plant meeting settings
  • Support new hire FSQ initiatives
  • It is the responsibility of all employees to adhere to all site rules, and to adhere to all ways of working, and processes and procedures within that role
  • Kraft Heinz Management System (KHMS) participation is required
  • Other duties as assigned or required

Quality Assurance: Ensures all products manufactured comply with the Quality Assurance Program and policies reviewed during the on the job training applicable to this specific operation function.

Safety: Will follow instructions delivered during the training that explained the fundamentals of the Kraft Heinz Safety Process and will keep himself/herself and others away from harm while performing his/her duties. Will adhere to LOTO policy and procedures.

Work on all shifts expected, Weekend and Holiday work will be required. Schedule is based on a 7 day / week production; therefore, workdays may fluctuate from week to week based on production.

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

  • Physical – Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

  • Social – Paid Time Off, Company Holidays, Leave of Absence, Recognition, Training

  • Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs

  • Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Massillon – Hourly

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact NAZTAOps@kraftheinz.com.

Digital at Kraft Heinz

The
Builders

Our Digital team empowers every aspect of our business.

Discovering what’s next in food using Python, Azure ML and Alteryx. Building and designing apps. Improving our supply chain.

We’re bringing agility to beloved brands across the globe — making life delicious for our customers and communities, today and tomorrow.

A group of people sitting around a laptop
a jar of Kraft Crunchy Peanut Butter

HR at Kraft Heinz

The
Facilitators

People are what makes Kraft Heinz great. Today. And tomorrow.

In Human Resources, we’re finding and developing great talent to continue our legacy. We’re here for every colleague, for their performance and their wellbeing.

Together, we’re helping everyone to grow their own way.

A woman is talking to another woman at an event.
a jar of Heinz Garlic Sauce

Manufacturing at Kraft Heinz

The
Makers

Our Manufacturing team is a fully-integrated end-to-end supply chain. We’re the backbone of Kraft Heinz. The people behind the products, delivering the highest quality and value.

Whether you’re a seasoned manufacturing veteran or new to the world of plants, there’s tons of opportunity for career growth and development.

NEED ALT
a squeeze bottle of Wattie's Steak Sauce

Marketing at Kraft Heinz

The
Strategizers

Our Marketing team are the voice of our consumers. Connecting the right people, to the right products, with the right messages and campaigns.

We’re the architects of category growth, making sure our brands are front and center — winning the battle for attention in the minds of people everywhere.

A group of people sitting around a table with a laptop.
a package of Maxwell House Vanilla Iced Latte foam

R&D at Kraft Heinz

The
Creators

Our Research and Development team creates high-quality products that push the boundaries of what’s possible. Innovation is what gets us up in the morning!

Whether you want to develop your technical skills or grow as a people manager, there’s a place for you here to advance your career.

NEED ALT
a box of Delimex Chicken Taquitos

Sales at Kraft Heinz

The
Connectors

Our Sales team drives multibillion dollar distribution strategies. And we do this across channels and across the whole world!

We thrive wherever consumers can meet iconic and innovative brands — in retail, on-trade, and B2B. We’re the closest people to our customers, getting our products to the right people, in the right places.

Man smiling and sitting at a table
a package of Heinz by Nature tomato mozarella pasta
Collage of Traci

Hear from
our people

“Kraft Heinz doesn’t just talk about their values, they live it every day.”

Traci
Senior Customer Sales Manager

Collage of photos of Michael

Hear from
our people

“The best is yet to come at Kraft Heinz. I’ve experienced the launch of a new purpose, new vision and values. Now I’m seeing all of those things truly take shape and that is very exciting.”

Michael
Associate Director Pension

Headshot of Manetta

Hear from
our people

“The best thing about working at Kraft Heinz are the benefits and opportunities for growth and career development.”

Manetta
Talent acquisition Specialist

A group of people standing in front of a wall of photos of Kraft Heinz brand products.

About Us

Kraft Heinz is a global food company with a delicious heritage.  Our emerging and iconic food and beverage brands deliver the best taste, fun, and quality to every table we touch. Worldwide.

We’re on a mission to disrupt not only our own business, but the global food industry. Consumer obsession and unexpected partnerships fuel our progress. As we drive innovation company-wide.

Our people are connected by a culture of ownership, agility and endless curiosity. We believe in being good humans — working to improve our company, communities, and planet.

We’re proud of where we’ve been and even more thrilled about where we’re headed as we nourish the world and lead the future of food.

Why Us

We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our iconic and nostalgic brands.

Good isn’t good enough. We choose greatness every day by making bold decisions and challenging what’s ordinary. All while celebrating our wins – and failures – as we work together to transform the future of food.

An office with Kraft Heinz product images on the wall