Process Owner

  • All Posting Locations: Mason City, IA, US
  • Job Functions: Manufacturing
  • Date Published: May 1, 2025
  • Ref#: R-92586

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About the Role

Job Description

Under the direction of the Operations Manager and with the support of management staff, the employee will follow these job descriptions as it relates to the job title. The employee will own results for safety, right the first time, compliance to plan, sanitation, labor cost, through put, yield, operating systems health, hard asset improvement and team improvement. The employee will actively participate in annual planning, weekly PDCA meetings, DDS meetings and daily level 2 meetings. Coaches and develops their team by serving as leadership coach and resource. Spends floor time capturing information on operating system health information.

Responsibilities and Duties:

  • Provides Management and leadership to deliver business results and operational improvements.
  • Responsible for the day to day manufacturing needs for their assigned area by achieving safety, quality productivity, efficiency, customer service, cost and employee engagement objectives through both individual and team contributions.
  • Provides direction, leadership, development and support to direct reports through empowerment, team-work, on-the-job assignments, and continuous improvement projects and initiatives.
  • Develops, implements, and promotes safety programs and safe work practices through involvement in plant safety team programs and initiatives.
  • Promotes sound employee and labor relations by developing and maintaining an effective organization with qualified personnel.
  • Develops, promotes, and supports continuous improvement and other cross functional initiatives.
  • Owns and Leads the implementation of the QRMP (Quality Risk Management Process) standard as outlined in the plant accountability list.
  • Participates in team goal setting/implementation to insure we are low cost high quality producer
  • Strive to improve the efficiency of the department by submitting and implementing process improvements.
  • Insures the quality of our products and our workplace by following all procedures and guidelines.
  • Follow all established GMP, HACCP guidelines, Housekeeping responsibilities and QRMP operating procedures.
  • Actively participates in team safety efforts to achieve/exceed plant goals.
  • Leads areas of organizational change and accountability.
  • Mentors CI Lead and Maintenance Lead to identify improvements and apply problem solving techniques.
  • Conduct annual plans for process improvement and participates in Maintenance planning.
  • Coordinate cleaning activities within the department and can conduct checks as needed.
  • Participate in Plant optimization and provide or ensure explanation of all deviations in procedures and line process checks.
  • Maintains knowledge on completing appropriate paperwork for all areas and conducting respective inventories.
  • Maintain correct and accurate documentation for the payroll system.
  • Take leadership in routine production problem solving.
  • Coordinate period cleaning programs and monthly checks.
  • Ensure employee coverage daily with each shift.
  • Mentor and develop direct reports.
  • Can lead level 2 meetings, PDCA meetings and production meetings.
  • Flexibility to adjust to shifts to work with employees from all shifts as the need arises and work overtime as needed.

Education & Experience:

  • High School Diploma/GED or equivalent experience required.
  • Associates or Bachelor’s Degree in related field preferred.

Other Requirements:

  • Ensure all safety and quality guidelines are being followed.
  • Maintain legible, neat and accurate records and reports.
  • Must have leadership abilities, positive attitude, strong interpersonal and communication skills.
  • Must understand the plant document control procedure.
  • Must have an understating of the plant record control procedure.
  • Must be able to demonstrate planning/organizational skills and behavior which will contribute to the overall team effectiveness.
  • Must be able to work well within a team environment as well as work effectively with all associates.
  • Capable of learning intermediate Microsoft Excel, Microsoft Power Point, Microsoft Word, Matrics, and ZPI skills.
  • Strong planning/organizational skills and communication skills.
  • Understanding of requirements and importance of documentation.
  • Can understand and write WIs, SOPs, OPLs.

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

  • Physical – Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

  • Social – Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training

  • Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs

  • Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Mason City Plant

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.

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About Us

Kraft Heinz is a global food company with a delicious heritage.  Our emerging and iconic food and beverage brands deliver the best taste, fun, and quality to every table we touch. Worldwide.

We’re on a mission to disrupt not only our own business, but the global food industry. Consumer obsession and unexpected partnerships fuel our progress. As we drive innovation company-wide.

Our people are connected by a culture of ownership, agility and endless curiosity. We believe in being good humans — working to improve our company, communities, and planet.

We’re proud of where we’ve been and even more thrilled about where we’re headed as we nourish the world and lead the future of food.

Why Us

We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our iconic and nostalgic brands.

Good isn’t good enough. We choose greatness every day by making bold decisions and challenging what’s ordinary. All while celebrating our wins – and failures – as we work together to transform the future of food.

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