Manager, Global GBS Change Management

  • All Posting Locations: Amsterdam, Noord Holland, NL
  • Job Functions: Global Business Services
  • Date Published: September 30, 2025
  • Ref#: R-96928
  • Remote, Hybrid or Onsite: Hybrid

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About the Role

Job Description

At a Glance…

The Kraft Heinz Global Business Services (GBS) organization Change Management Center of Excellence (COE) strives to drive organizational and behavioral change, by owning the planning and execution of change management strategies and plans for projects throughout the organization. You are an ideal candidate if you are highly organized, have a solid track record of successfully leading the change management plans of global, complex programs, have strong communication skills, can work across multiple time zones and excel in a fast-paced environment with rapid change.

What's on the Menu?

  • Handle change management efforts across multiple complex projects/programs simultaneously

  • Leverage the KraftHeinz Change Management Methodology (Make it REAL, Make it WORK, Make it LAST) to drive Change Management across our projects and integrate change management activities across the project lifecycle phases, including Change Management for Agile projects

  • Perform detailed Change Impact Assessments on projects to understand the impacted partners, how they’re impacted and when, as well as the recommended interventions by audience

  • Develop the Case for Change in order to define the key messaging required by audience

  • Create detailed and proactive Communication Plans and develop strong project communications

  • Partner with GBS Communication Specialist to ensure key project messaging is communicated appropriately leveraging the proper communication channels, branding/templates and timing

  • Provide strategic insight into the development of training and deployment plans

  • Present Change Management status, issues and risks during regular project status meetings, as well as develop executive-level presentations to communicate change management-related progress to inform stakeholder decision-making

  • Develop comprehensive Change Management Plans by project and effectively lead and execute against those plans

  • Partner with Project Managers to ensure that Change Management is built into overall Project Plans and timelines

  • Measure change sentiment by performing Change Readiness Assessments pre-go-live as well as post go-live feedback surveys and adjust Change Management Plans accordingly

  • Gather Lessons Learned and share with Project and Change Management Teams to continue to adapt and improve our approaches each time

  • Act as a coach for Leaders in helping them fulfill the role of Change Sponsor on projects

Recipe for Success: Apply now if this sounds like you!

  • Experience in Organizational Change Management; Change Management Education and/or Certification Preferred

  • Proven experience as a Change Manager and/or applying change management principles, methodologies and tools in a professional corporate environment

  • Impeccable verbal and written communication skills

  • Familiarity with project management approaches, tools and phases of the project lifecycle

  • Effective at building strong working relationships at all levels of the organization                           

  • Excellent work ethic with the ability to meet deadlines

  • Strong presentation, interpersonal, analytical and critical thinking skills 

  • Exceptional problem-solving skills with demonstrated ability to structure complex problems, develop solutions and craft high quality presentations

  • Process improvement skills with continuous improvement approach and demonstrated ability to optimize solutions based on feedback, insights and data

  • Competent in taking care of ambiguity and possesses a solutions-oriented approach

  • Excellent interpersonal skills with strong attention to detail and ability to manage change management efforts across multiple complex projects simultaneously

  • Flexibility to adjust to new demands with a sense of urgency. Must have the ability to embrace a highly dynamic, fast-paced environment with rapid change

  • Demonstrated ability to collaborate with teams while maintaining focus on outcomes and/or removing barriers

  • A team player with energy and passion to empower and engage others

  • Highly proficient PC skills (specifically MS Excel, Word, PowerPoint, SharePoint and Outlook required)

What do we bring to the table?

  • An ambitious employer; we only want the best for you.

  • A fast career track like only few other companies can match.

  • A competitive salary and excellent bonus structure (above market); at KraftHeinz we strongly believe and live by ownership and meritocracy.

  • A hybrid working model; because we believe the future of work is based on a building modern, adaptable, and agile workplace culture. 3 days from our office in Amsterdam and 2 days from home with additional 20 days per year to work from anywhere you want!

  • Additional benefits such as Commuting Allowance, Hybrid Work Allowance & Reimbursements, Bicycle & Gym Discount Plan, Employee Assistance Program and Supplemental Health Insurance.

  • A wide range of discounts with KraftHeinz’s partnerships on fashion, electronics, travels and many more!

  • Last and not least; there are always room for new insights: If you have an idea, please let us know, and we can set it in action!

We hope to find you a seat at our table!

Location(s)

Amsterdam

 

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.

Digital at Kraft Heinz

The
Builders

Our Digital team empowers every aspect of our business.

Discovering what’s next in food using Python, Azure ML and Alteryx. Building and designing apps. Improving our supply chain.

We’re bringing agility to beloved brands across the globe — making life delicious for our customers and communities, today and tomorrow.

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HR at Kraft Heinz

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People are what makes Kraft Heinz great. Today. And tomorrow.

In Human Resources, we’re finding and developing great talent to continue our legacy. We’re here for every colleague, for their performance and their wellbeing.

Together, we’re helping everyone to grow their own way.

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Manufacturing at Kraft Heinz

The
Makers

Our Manufacturing team is a fully-integrated end-to-end supply chain. We’re the backbone of Kraft Heinz. The people behind the products, delivering the highest quality and value.

Whether you’re a seasoned manufacturing veteran or new to the world of plants, there’s tons of opportunity for career growth and development.

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Marketing at Kraft Heinz

The
Strategizers

Our Marketing team are the voice of our consumers. Connecting the right people, to the right products, with the right messages and campaigns.

We’re the architects of category growth, making sure our brands are front and center — winning the battle for attention in the minds of people everywhere.

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R&D at Kraft Heinz

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Creators

Our Research and Development team creates high-quality products that push the boundaries of what’s possible. Innovation is what gets us up in the morning!

Whether you want to develop your technical skills or grow as a people manager, there’s a place for you here to advance your career.

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Sales at Kraft Heinz

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Connectors

Our Sales team drives multibillion dollar distribution strategies. And we do this across channels and across the whole world!

We thrive wherever consumers can meet iconic and innovative brands — in retail, on-trade, and B2B. We’re the closest people to our customers, getting our products to the right people, in the right places.

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Hear from
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“Kraft Heinz doesn’t just talk about their values, they live it every day.”

Traci
Senior Customer Sales Manager

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Hear from
our people

“The best is yet to come at Kraft Heinz. I’ve experienced the launch of a new purpose, new vision and values. Now I’m seeing all of those things truly take shape and that is very exciting.”

Michael
Associate Director Pension

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Hear from
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“The best thing about working at Kraft Heinz are the benefits and opportunities for growth and career development.”

Manetta
Talent acquisition Specialist

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About Us

Kraft Heinz is a global food company with a delicious heritage.  Our emerging and iconic food and beverage brands deliver the best taste, fun, and quality to every table we touch. Worldwide.

We’re on a mission to disrupt not only our own business, but the global food industry. Consumer obsession and unexpected partnerships fuel our progress. As we drive innovation company-wide.

Our people are connected by a culture of ownership, agility and endless curiosity. We believe in being good humans — working to improve our company, communities, and planet.

We’re proud of where we’ve been and even more thrilled about where we’re headed as we nourish the world and lead the future of food.

Why Us

We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our iconic and nostalgic brands.

Good isn’t good enough. We choose greatness every day by making bold decisions and challenging what’s ordinary. All while celebrating our wins – and failures – as we work together to transform the future of food.

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