Sr. Customer Sales Manager, Kroger Meat

  • All Posting Locations: Cincinnati, OH, US
  • Job Functions: Sales
  • Date Published: October 9, 2024
  • Ref#: R-87041

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About the Role

Job Description

Here at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, acutely focused on Superior Execution every day. This is our guiding compass to grow something great and make life delicious!                                                                                                                               

The Senior Customer Sales Manager (Sr. CSM) drives Kraft Heinz selling efforts, Strategic development, and supply chain initiatives on a $300 million business with Kroger. The position will manage a business structure organized around Kroger to enhance category focus, leveraging Kraft Heinz scale and brands through a single point of accountability, with ownership of the Lunchables, Hot Dogs, and Meat Snacks businesses. Importantly, the Sr. Customer Sales Manager will drive the following broad business strategies to develop profitable Kraft Heinz volume and share at the customer.           

Essential Functions & Responsibilities

  • Develops others within customer business team and Kraft Heinz Sales by mentoring/coaching to share job experiences, building business opportunities, etc. 

  • Creates a culture that recognizes rewards and encourages personal growth through empowerment and innovation 

  • Facilitates cross‐functional experiences that builds knowledge base of employees for future growth 

  • Demonstrate available resources/scale to elevate executional excellence across; Leads cross‐functional business planning in category mgmt, supply chain efficiency, technology, local marketing 

  • Develops, tracks, analyzes, and evaluates business plans based on Business Unit, customer strategies/initiatives and external factors 

  • Builds Kraft Heinz business with customer measured by profitability achievement, share gains, revenue targets, special programs, new and core item introductions/distribution 

  • Understands and applies insight information applications, both internal and external (competition), to build total customer profits 

  • Tailors programs consistent with customer’s strategy that deliver superior results and aligns with the business sectors’ expectations 

  • Serves as primary collaborator with Kraft Heinz HQ Sales organization 

  • Provides a single point of accountability to the customer for all Kraft activities 

  • Services the customer by establishing positive business relationships with decision makers, providing category management expertise programs at the retail level. 

  • Provides updates to management on competitive activity (both at Customer and in the market), Customer specific strategy changes, key marketplace updates and other business related activities

  • Drives efficient and effective trade programs to deliver best return on investment and within budget Administers volume and trade promotion spending levels within budget while managing trade dollars as percent of revenue for maximum results

  • Drive excellent customer service Interfaces with key customers contacts to assess current service levels, understand areas for improvement and ensure improvement plans are implemented

  • Leads and/or assists with major business reviews and customer visits, including annual reviews and “top‐to‐top” meetings, depending on Customer

  • Manages seamless delivery/service process for Customers 

Expected Experience & Required Skills

  • Strong sales background with excellent understanding of business processes (forecasting, promo planning, multiyear strategy development)

  • Previous experience owning a P&L

  • Significant experience in building customer relationships

  • Strong financial acumen – understanding of profit and revenue drivers and analysis

  • Proficiency in deploying trade

  • Strong decision‐making ability grounded in critical thinking and planning

  • Drive for Results

Work Environment & Schedule

This position is considered a hybrid office environment with limited travel or visits to external locations; offices are open workspaces. Additionally, this role requires ability to work a salaried, exempt schedule to best execute against customer and internal expectations.

Physical demands include but not limited to

  • Willingness to drive and/or travel as needed

  • Operate a computer and view screens for ~100% of work schedule

Location(s)

Cincinnati Sales

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact NATAI@kraftheinz.com .

Digital at Kraft Heinz

The
Builders

Our Digital team empowers every aspect of our business.

Discovering what’s next in food using Python, Azure ML and Alteryx. Building and designing apps. Improving our supply chain.

We’re bringing agility to beloved brands across the globe — making life delicious for our customers and communities, today and tomorrow.

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HR at Kraft Heinz

The
Facilitators

People are what makes Kraft Heinz great. Today. And tomorrow.

In Human Resources, we’re finding and developing great talent to continue our legacy. We’re here for every colleague, for their performance and their wellbeing.

Together, we’re helping everyone to grow their own way.

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Manufacturing at Kraft Heinz

The
Makers

Our Manufacturing team is a fully-integrated end-to-end supply chain. We’re the backbone of Kraft Heinz. The people behind the products, delivering the highest quality and value.

Whether you’re a seasoned manufacturing veteran or new to the world of plants, there’s tons of opportunity for career growth and development.

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Marketing at Kraft Heinz

The
Strategizers

Our Marketing team are the voice of our consumers. Connecting the right people, to the right products, with the right messages and campaigns.

We’re the architects of category growth, making sure our brands are front and center — winning the battle for attention in the minds of people everywhere.

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R&D at Kraft Heinz

The
Creators

Our Research and Development team creates high-quality products that push the boundaries of what’s possible. Innovation is what gets us up in the morning!

Whether you want to develop your technical skills or grow as a people manager, there’s a place for you here to advance your career.

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Sales at Kraft Heinz

The
Connectors

Our Sales team drives multibillion dollar distribution strategies. And we do this across channels and across the whole world!

We thrive wherever consumers can meet iconic and innovative brands — in retail, on-trade, and B2B. We’re the closest people to our customers, getting our products to the right people, in the right places.

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Hear from
our people

“Kraft Heinz doesn’t just talk about their values, they live it every day.”

Traci
Senior Customer Sales Manager

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Hear from
our people

“The best is yet to come at Kraft Heinz. I’ve experienced the launch of a new purpose, new vision and values. Now I’m seeing all of those things truly take shape and that is very exciting.”

Michael
Associate Director Pension

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Hear from
our people

“The best thing about working at Kraft Heinz are the benefits and opportunities for growth and career development.”

Manetta
Talent acquisition Specialist

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About Us

Kraft Heinz is a global food company with a delicious heritage.  Our emerging and iconic food and beverage brands deliver the best taste, fun, and quality to every table we touch. Worldwide.

We’re on a mission to disrupt not only our own business, but the global food industry. Consumer obsession and unexpected partnerships fuel our progress. As we drive innovation company-wide.

Our people are connected by a culture of ownership, agility and endless curiosity. We believe in being good humans — working to improve our company, communities, and planet.

We’re proud of where we’ve been and even more thrilled about where we’re headed as we nourish the world and lead the future of food.

Why Us

We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our iconic and nostalgic brands.

Good isn’t good enough. We choose greatness every day by making bold decisions and challenging what’s ordinary. All while celebrating our wins – and failures – as we work together to transform the future of food.

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