About the Role
Job Description
About the Position
We have an exciting opportunity available for a hardworking Key Account Manager Retail to make the difference at Kraft Heinz! This position lies within the Italian Sales team, where you’ll be working in a successful team, always trying to reach the next level.
You’ll be reporting into the National Account Manager, taking ownership of the assigned customers, acting as a pivotal player in building positive relationships with the key stakeholders and growing the degree of trust and customer satisfaction.
In brief, you will be responsible for:
- Leading main accounts in North Italy area, maintaining, elevating and strengthen our key relationships with them and playing a key role on influencing customer satisfaction
- Manage relationships and grow sales, starting from a clear understanding of the customer strategy, their shopper and competitive environment.
- Developing the Annual Operating Plan (annual agreements, pricing, new products & innovation listings, ensuring client’s profitability in line with company KPI and campaign developments) and implement it for the assigned customer accounts
- Excellent sales fundamentals performance: Distribution of top SKUS and NPD, shelving strategy, accurate price positioning, outstanding promotional plans to improve our products loyalty and market share
- Collaborate closely with cross-functional teams to identify and answer the appropriate business solutions
- Forecast and analysis of the monthly sales
Key Outputs
- Refer sales opportunities and customer feedback, to internal organization so that they can respond to changing market conditions and customer demands.
- Develop long-term sales plans for key customers and accounts and monitor and adapt sales activities so that these objectives are met.
- Establish annual, quarterly, monthly, or weekly sales plans and prioritize and schedule own activities so these targets are met
Qualifications
Hard Skills
- College Degree or Master Degree
- At least 4 years of proven experience in sales roles
- Ownership attitude, push to learn through new challenges and capability to get results and lead independently of age/role
- Data-driven and analytical approach
- High proficiency in English
- Advanced Excel and PowerPoint Skills
Professional Attributes
Communication Skills – you’ll easily be exposed to senior management, no matter your level. Therefore, it’s relevant you have excellent interpersonal skills, to deal with all kinds of different stakeholders.
Ability to Simplify – We like to keep it simple. And to execute fast. Simplification will be highly appreciated, when you provide simple solutions dealing with sophisticated challenges.
Commercial Sense – You’re always seeking for opportunities to expand your business and build more savings, while over delivering your targets.
Analytical – We’re a very data driven company. You know how to translate sophisticated data into a simple solution with your analytic attitude.
High pressure – You don’t get easily stressed by pressure, on the opposite, a fast paced and dynamic environment is what keeps you energized.
What we offer you
At Kraft Heinz, we’re not afraid to think differently. Embrace new insights. Dream big. It all comes down to the way we empower our people to own their work. It’s true: Our employees are our competitive advantage. As part of the Kraft Heinz family you’re supported to grow and achieve. You’re recognized and rewarded for outstanding performance at every level. You’re given the opportunity to leave your mark and build legacies. But you won’t do it alone. This is where our values and teamwork thrives and collaborative spirit fuels every day.
- A daring employer; where each employee is top of mind
- A fast career track like only few other companies can match
- A permanent contract; for we believe in doing big bets on people
- There’s always room for new insights; if you have an excellent idea, please let us know, and we can set it in action!
Location
- Lombardia
Please attentive note that you need to have an EU Working Permit (Orientation Year Visa not included) in order to proceed for this position.
Location(s)
Milano
Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.
About Us
Kraft Heinz is a global food company with a delicious heritage. Our emerging and iconic food and beverage brands deliver the best taste, fun, and quality to every table we touch. Worldwide.
We’re on a mission to disrupt not only our own business, but the global food industry. Consumer obsession and unexpected partnerships fuel our progress. As we drive innovation company-wide.
Our people are connected by a culture of ownership, agility and endless curiosity. We believe in being good humans — working to improve our company, communities, and planet.
We’re proud of where we’ve been and even more thrilled about where we’re headed as we nourish the world and lead the future of food.
