Consumer Experience Intern

Consumer Experience Intern 

Start date: January/February 2025  

Duration: 5 to 6 months  

Platform/Project: Multiple Projects (please see below).   

Location: Nijmegen 

Hours: 40hrs a week Monday to Thursday onsite, Friday remotely 

Projects: 

• Sensory & Psychology 

• Generative AI Tools 

Would you like to gain experience in sensory in an industrial setting? Are you looking for the best place to hone your skills and learn how a sensory kitchen functions? Apply now to join the team at MMR! 

MMR is a global leader in guiding innovation for clients within the food, drink, and personal care sectors. We advise many iconic global brands, as well as up-and-coming innovators. Our culture is vibrant, fast-paced, yet friendly and supportive. Our work practices embody both scientific rigor and creative drive, leading to innovation in research methods and techniques to facilitate our clients’ creative business thinking. 

We are looking for a Sensory Intern to join MMR’s passionate and vibrant team working at our Kraft Heinz client site in Nijmegen (NL) running exciting sensory projects to help our client innovate in their product categories. The Sensory Intern will report to the Sensory Manager, supporting them to ensure that sensory projects run smoothly. There will be also the opportunity to conduct an autonomous research project on a sensory science topic.  

As a Sensory Intern your main responsibilities are: 

• To support the on-site team in preparing both descriptive and discriminative sensory sessions,  

ensuring that sensory research runs smoothly and consistently delivers high-quality results. 

• Independently run and execute sensory projects from test setup and sample preparation to data  

collection, analysis and report writing. 

• Plan and conduct an independent research project (around 20%) on a sensory science topic and present findings to client team. 

Sensory & Psychology 

Join the international CX R&D team in Nijmegen to deliver superior and delicious new culinary experiences for our consumers. You will be working with a team of consumer & sensory scientists and innovation chefs. During this internship you will work in close collaboration with our category leads to deliver strategic insights & build fact-based action plan to help grow the business.  

To achieve that you will translate consumer research outcomes and connect it to emotional, social, and functional benefits, relevant to the users of our categories.  

You will be working in a cross-functional and multinational environment, and you will pilot some of the tools developed by the team to connect and articulate data and support in making them actionable. 

Ultimately, you will support in creating guidelines for developers to successfully translate emotional briefs into actual products & packaging. In addition, you will have the opportunity to develop new CX research best-practice for Kraft Heinz based on your experience. 

Specific Team Requirements: 

• You have Sensory/Psychology/Food Science with classes on consumer & sensory research background 

• Data Analysis/Statistics skills, experience with software is a plus 

• You possess a scientific mindset and take on leadership in projects 

• Previous internship in the Consumer Experience area is not a must, but a bonus 

Generative AI Tools 

Join the International Consumer & Culinary Experience R&D team in Nijmegen in strengthening our Sensory and Consumer Experience capabilities. You will be working with our Consumer Experience manager in identifying, comparing and experimenting with new ways to incorporate AI tools to speed up the process of generating and evaluating Innovation which will help to also improve our agility in the way we develop consumer purpose-led products. You will not only explore AI tools but also lead pilot for execution as proof of principle and develop best practices to ensure the tools are ready to be used within the teams in the International BUs. The Best Practice will guarantee standardization on ways of working within the International. It will ensure a stronger chance for our products to be successful on the market. 

Specific Project Requirements: 

• You have a Digital/Design/Food Science with classes on User Experience, Consumer Experience, Innovation background 

• AI/Gen AI, Statistics/Data Analysis skills area a plus 

• A market research experience, previous experience with AI tools, internship in CTI is a plus 

• You possess a scientific, project-led mindset, follow timelines and set milestones, you are communicative and collaborative 

General requirements: 

• You are available for 5 to 6 months 

• You must be enrolled as a Bachelor or Master Student (University of Applied Sciences (HBO)/University (WO)) 

• Enthusiastic with a can-do attitude 

• Naturally curious 

• Proactive and forward thinking 

• Excel in working in a team environment, and relish the challenges that brings 

• Strong communication skills and fluency in English, both written and verbal (fluency in written and spoken Dutch is an advantage) 

• NOTE: EU working rights are required (EU Citizenship, studying in the Netherlands, relevant student work visa  

Recruitment process: 

• CV selection based on hard requirements such as EU working rights    

• Online Pymetrics assessment  

• Online Pymetrics video assessment  

• Online Screening Interview via Microsoft Teams  

• Hiring manager interview    

• Amazing internship opportunity that can kickstart your career!    

​Note: The recruitment process can take 4/6 weeks in total   

What we offer you:  

We take interns seriously. You can expect us to give you 1-on-1 mentorship from one of our experienced colleagues. We will work together on your personal learning goals and are keen to hear all good ideas you have! We will give you the space and support to make mistakes and grow. Become a part of a close intern community as well as a young and ambitious work environment (including online).  

As a Kraft Heinz intern you’ll be the owner of your own projects and especially of your own career. At Kraft Heinz, we provide the playing field. You change the game. Are you up for the challenge?     

About Us   

The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.   

We spark joy around mealtime with our iconic brands, including Heinz, Kraft, Bull's-Eye, HP, Lea and Perrins, Quero, ABC, Master, Banquete, Plasmon, Orlando, Benedicta, Honig, Pudliszki, Wattie’s among others.   

No matter the brand, we’re united under one vision: To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 39,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we’re transforming the food industry with bold thinking and unprecedented results. If you share our passion – and are ready to create the future, build a legacy, and lead as a global citizen – there’s only one thing to do: join our table and let’s make life delicious!   

Our Culture of Ownership, Meritocracy & Collaboration   

We're not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level – from entry-level intern to senior leader – to own their work. We share a responsibility to think like Owners – to be mindful of the collective and sustained success of Kraft Heinz – which we apply to every situation, every day. As part of Kraft Heinz, you're supported to grow and achieve. You’re expected to bring your authentic self to work every day, to lead with humility, and drive outstanding performance at every level – and you’ll be rewarded. You’re given opportunities to leave a mark and build a legacy. But you won’t do it alone.  You’re supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress.