Packaging Support Team Member

  • All Posting Locations: Mason City, IA, US
  • Job Functions: Manufacturing
  • Date Published: February 5, 2025
  • Ref#: R-89959

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About the Role

Job Description

Packaging Maintenance Technician  

Kraft Heinz Company 

Mason City, IA 

 

The Kraft Heinz Company is currently seeking Packaging Maintenance Technician to work at our production facility in Mason City, IA.  Ideal candidates must be safety and quality orientated and be willing to work in a team orientated, fast paced work environment.  Packaging Support Technicians will perform daily maintenance with emphasis on packaging equipment and a goal of zero downtime. 

 

Qualifications 

 

  • Must be at least 18 years old and have a high school diploma, GED or equivalent work experience 

  • Candidates must be willing to work 12-hour rotating shifts alternating days and nights, including weekends 

  • Ability to work overtime as necessary 

  • Background in a manufacturing environment or technical background with electrical, mechanical or automation experience  

  • Strong communication and interpersonal skills  

 

 

Preferred Qualifications 

 

  • Previous experience as an industrial technician in a manufacturing environment with automation experience. 

  • Strong electrical, mechanical and/or automation skills  

 

Benefits & Compensation Overview: 

 

  • Medical, Dental, Vision – we offer a variety of benefit plans to choose from 

  • 401(k)  

  • (HRA) Health Reimbursement Account or (HSA) Health Savings Account 

  • Also:  Company paid Life Insurance, Company paid Short-term Disability, (EAP) Employee Assistance Program and Pet Insurance  

  • Starting rate is based on Mechanical Knowledge and experience 

  • Eligibility for overtime compensation 

  • Starting with 4 weeks of Paid Time Off (PTO) 

 Work Schedule: 

  • 12-hour rotating shifts alternating days and nights, including weekends and holidays 

  • Works overtime as required 

  • Flexibility to adjust shift schedule to work with employees on other shifts as required 

 

Plant & Community Overview: 

 

Plant Overview: 

 

  • Products: Refrigerated Ready-to-Eat Jell-O gels, puddings and cheesecake  

  • Currently under plant expansion to add 7th production line. 

  • Plant runs 24 hours a day / 7 days per week. This continuous process is supported by four shift teams with over 200 employees. 

  • Non-union facility 

  • No product recalls 

 

Community Overview: 

 

Welcome to Mason City:  https://www.masoncity.net/ 

 

 

 

 

Job Overview: 

 

Packaging Support Technicians are responsible for identifying necessary maintenance in the work order or defect tracking program, preventive maintenance tasks, conducting routine maintenance routes and teaching/assisting operators in troubleshooting and equipment    

 

 

 

 

Responsibilities & Duties include but are not limited to: 

  • Communicate effectively with co-workers to ensure minimal interruptions in production 

  • Independently problem solve repairs and breakdowns in the packaging areas 

  • Help operators develop their maintenance skills when appropriate 

  • Perform assigned planned work repairs, preventive and predictive activities in a quality manner 

  • Provide feedback about assigned tasks that will improve the equipment database and the quality of the tasks in SAP 

  • Lead major equipment rebuilds as assigned, utilizing the skills of others assigned to assist 

  • Complete planned and scheduled work for rebuilds and repairs 

  • Install new equipment and support capital projects as assigned  

  • Get/kit parts from Stores as needed. Utilize SAP to identify and locate parts for assigned tasks 

  • Enter data in SAP accurately and completely 

  • Participate in identifying repetitive equipment failures 

  • Participate in resolution of issues as a subject matter expert 

  • Conduct the second effort at troubleshooting to identify equipment issues and perform emergency equipment repairs 

  • Provide coaching to operators to improve their troubleshooting skill  

  • Required to be active in emergency procedures situations (evacuations/take cover)   

  • Required to lead daily DDS meeting for assigned packaging lines to discuss issues and concern 

  • Develop plans for achieving or exceeding targets for efficiency, MTBF, leaker and reject targets 

 

Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity 

Internal candidates must be in good standing within the Kraft Heinz Mason City team (less than a written warning for performance and/or attendance within the last year)

Questions regarding this position should be directed to Adam Howland.  Interested candidates can apply by selecting the Career Hub on Workday and search for Process Maintenance Technician (R-62296) in the Find KHC jobs field. 

Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

  • Physical – Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

  • Social – Paid Time Off, Company Holidays, Leave of Absence, Recognition, Training

  • Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs

  • Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Mason City Plant

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact NAZTAOps@kraftheinz.com.

 

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

  • Physical – Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

  • Social – Paid Time Off, Company Holidays, Leave of Absence, Recognition, Training

  • Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs

  • Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Mason City Plant

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact NAZTAOps@kraftheinz.com.

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Our Sales team drives multibillion dollar distribution strategies. And we do this across channels and across the whole world!

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About Us

Kraft Heinz is a global food company with a delicious heritage.  Our emerging and iconic food and beverage brands deliver the best taste, fun, and quality to every table we touch. Worldwide.

We’re on a mission to disrupt not only our own business, but the global food industry. Consumer obsession and unexpected partnerships fuel our progress. As we drive innovation company-wide.

Our people are connected by a culture of ownership, agility and endless curiosity. We believe in being good humans — working to improve our company, communities, and planet.

We’re proud of where we’ve been and even more thrilled about where we’re headed as we nourish the world and lead the future of food.

Why Us

We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our iconic and nostalgic brands.

Good isn’t good enough. We choose greatness every day by making bold decisions and challenging what’s ordinary. All while celebrating our wins – and failures – as we work together to transform the future of food.

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