Job Description

Consumer Experience Intern 

Start date: August 2025  

Duration: 5 to 6 months  

Platform/Project: Multiple Projects (please see below).   

Location: Nijmegen 

Basic Requirements for all:  

• You should have strong communication skills and fluency in English, both written and verbal (Dutch is not a requirement but other languages are a plus) 

• You are enrolled at a university for at least 50% study load for the duration of the internship. 

• NOTE: EU working rights are required (Either you have EU Citizenship, you are studying in the Netherlands or have relevant student work visa) 

Projects: 

• Pack Consumer Experience

• Designing Food Experience Principles

Join the Kraft Heinz International Consumer & Culinary Experience (CCX) R&D team in Nijmegen as a Design Intern, where you'll be at the forefront of shaping how we embed design into the food experiences we create. This 6-month on-site internship offers you the opportunity to define and develop design principles across global and local innovation and renovation projects. 
 
You’ll work closely with the Consumer Experience manager, category leads, behavioral experts, sensory specialists, and design researchers—translating consumer insights into tangible design features that improve product, packaging, and communication experiences. Your focus will be on bringing design theory into practice, experimenting with tools like Figma and Loop to prototype both 2D and 3D ideas. 
 
You’ll contribute directly to Kraft Heinz’s broader strategy by helping to articulate benefit-led design principles derived from research and immersion and apply frameworks such as the MoSCoW method to prioritize impactful features. From organizing workshops to testing concepts in real-time, you will support the advancement of design culture across CCX. 
 
This role is ideal for a master’s student or recent graduate with a specialization in design, food experience, or culinary design, fluent in English and confident navigating complex, cross-functional environments. You’ll gain exposure to actual market challenges and deliver real business impact within the internship timeframe.

Pack Consumer Experience

We are looking for a passionate and curious Pack Consumer Experience Intern to join our Culinary & Consumer Experience team. This internship offers a unique opportunity to work on global packaging projects and contribute to consumer-centric innovation at Kraft Heinz. With this project, you will gain:

• Hands-on experience working on global packaging projects with cross-functional teams 
• Exposure to complex consumer learning and innovation processes at Kraft Heinz 
• Opportunity to contribute fresh thinking to enhance existing CX frameworks and methods 

Key responsibilities:

• Support key packaging design projects by shaping consumer learning plans and exploring new research methodologies to address project objectives. 
• Identify trends and insights from past and ongoing consumer research to consolidate and draft pack innovation opportunities aimed at enhancing product usage experiences. 
• Drive a consumer-centric approach to ideating and communicating new technologies internally, and translate them into actionable best practices for Pack R&D and CCX teams. 
• Assist in refining and scaling CX frameworks and playbooks for effective Pack CX design across projects. 

Specific Project Requirements: 

• Masters degree in Product Design/ UX Research/ UX Design/ consumer research or related fields
• Strong skills in consumer journey mapping, communication, and data visualization
• Had projects or classes in user experience, product design, design strategy and research are preferred
• Prior exposure to design research and consumer insights is a plus
• Graphic design and visual communication skills are preferred

Designing Food Experience Principles

Join the Kraft Heinz International Consumer & Culinary Experience (CCX) R&D team in Nijmegen as a Design Intern, where you'll be at the forefront of shaping how we embed design into the food experiences we create. This 6-month on-site internship offers you the opportunity to define and develop design principles across global and local innovation and renovation projects.

Key responsibilities:

• Define and develop design principles across global and local innovation and renovation projects

• Translate consumer insights into tangible design features that improve product, packaging, and communication experiences

• Collaborate with cross-functional teams, including Consumer Experience manager, category leads, behavioral experts, sensory specialists, and design researchers

• Apply design theory into practice, experimenting with tools like Figma and Loop to prototype 2D and 3D ideas

• Contribute to Kraft Heinz's broader strategy by articulating benefit-led design principles derived from research and immersion

• Apply frameworks such as the MoSCoW method to prioritize impactful features

• Organize workshops and test concepts in real-time to support the advancement of design culture across CCX
   

Specific Project Requirements: 

• Master degree in Design/ Food Science/ Marketing with design/ innovation specialty or related field

• Classes or projects in user experience food, culinary design, design strategy and research, UX is preferred

• Experience in using design principle in product/ UX work
• Working with consumer insights or immersion with consumers and costumers is a plus

• You possess a scientific, project-led mindset, follow timelines and set milestones, you are communicative and collaborative 

Recruitment process: 

• CV selection based on hard requirements such as EU working rights    

• Online Pymetrics assessment  

• Online Pymetrics video assessment  

• Online Screening Interview via Microsoft Teams  

• Hiring manager interview    

• Amazing internship opportunity that can kickstart your career!     

• Note: The recruitment process can take 4/6 weeks in total   

  

What we offer you:  

We take interns seriously. You can expect us to give you 1-on-1 mentorship from one of our experienced colleagues. We will work together on your personal learning goals and are keen to hear all good ideas you have! We will give you the space and support to make mistakes and grow. Become a part of a close intern community as well as a young and ambitious work environment (including online).  

  

As a Kraft Heinz intern you’ll be the owner of your own projects and especially of your own career. At Kraft Heinz, we provide the playing field. You change the game. Are you up for the challenge?     

  

About Us   

The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.   

We spark joy around mealtime with our iconic brands, including Heinz, Kraft, Bull's-Eye, HP, Lea and Perrins, Quero, ABC, Master, Banquete, Plasmon, Orlando, Benedicta, Honig, Pudliszki, Wattie’s among others.   

No matter the brand, we’re united under one vision: To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 39,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we’re transforming the food industry with bold thinking and unprecedented results. If you share our passion – and are ready to create the future, build a legacy, and lead as a global citizen – there’s only one thing to do: join our table and let’s make life delicious!   

Our Culture of Ownership, Meritocracy & Collaboration   

We're not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level – from entry-level intern to senior leader – to own their work. We share a responsibility to think like Owners – to be mindful of the collective and sustained success of Kraft Heinz – which we apply to every situation, every day. As part of Kraft Heinz, you're supported to grow and achieve. You’re expected to bring your authentic self to work every day, to lead with humility, and drive outstanding performance at every level – and you’ll be rewarded. You’re given opportunities to leave a mark and build a legacy. But you won’t do it alone.  You’re supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress.  

Location(s)

Nijmegen

 

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.