Packaging Support Team Member

  • All Posting Locations: Mason City, IA, US
  • Job Functions: Manufacturing
  • Date Published: April 30, 2025
  • Ref#: R-92553

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About the Role

Job Description

Packaging Support Team Member

Kraft Heinz Company 

Mason City, IA

The Kraft Heinz Company is currently seeking Packaging Support Team Member to work at our production facility in Mason City, IA.  Ideal candidates must be safety and quality orientated and be willing to work in a team orientated, fast paced work environment.  This position requires individuals to perform general production duties in a food manufacturing environment following strict quality and safety standards. 
 

Minimum Qualifications 

  • Must be at least 18 years old and have a high school diploma or GED equivalent
  • Candidates must be willing to work 12-hour rotating shifts alternating days and nights,
  • including weekends
  • Ability to work overtime as necessary
  • Background in a manufacturing environment or technical background with electrical,

mechanical or automation experience

  • Strong communication and interpersonal skills

Preferred Qualifications

  • Strong electrical, mechanical and/or automation skills 
  • Previous experience with operation and maintenance

Benefits & Compensation Overview: 

  • Medical, Dental, Vision –  we offer a variety of benefit plans to choose from
  • 401(k) 
  • (HRA) Health Reimbursement Account or (HSA) Health Savings Account
    • Also:  Company paid Life Insurance, Company paid Short-term Disability, (EAP) Employee Assistance Program and Pet Insurance 
  • Pay range of $27.48-$33.55and eligibility for overtime compensation
  • Starting with 4 weeks of Paid Time Off (PTO)

 Work Schedule: 

  • 12-hour rotating shifts alternating days and nights, including weekends and holidays

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

  • Physical – Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

  • Social – Paid Time Off, Company Holidays, Leave of Absence, Recognition, Training

  • Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs

  • Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Job Overview: 

Packaging Support Team Member are OWNERS of machinery or equipment in multiple areas of the plant.  This role performs quality checks as required, ensures proper raw or packaging components are used based on product requirements, actively participates in the facility’s safety compliance program, troubleshoots and resolves breakdowns, sustains responsibility for preventive maintenance and sanitation in work area, ensures efficient operation of equipment and communicates with co-workers effectively to ensure minimum interruptions in production.

This position will perform daily maintenance with emphasis on packaging equipment with the goal of zero downtime.  The position is responsible for identifying necessary maintenance in the work order or defect tracking program, preventive maintenance tasks, conducting routine maintenance routes and teaching/assisting operators in troubleshooting and equipment   

Responsibilities & Duties: 

Other responsibilities include but are not limited to:

  • Communicate effectively with co-workers to ensure minimal interruptions in production  
  • Independently problem solve repairs and breakdowns in the packaging areas
  • Help operators develop their maintenance skills when appropriate
  • Perform assigned planned work repairs, preventive and predictive activities in a quality manner
  • Provide feedback about assigned tasks that will improve the equipment database and the quality of the tasks in SAP
  • Lead major equipment rebuilds as assigned, utilizing the skills of others assigned to assist
  • Complete planned and scheduled work for rebuilds and repairs
  • Install new equipment and support capital projects as assigned 
  • Get/kit parts from Stores as needed. Utilize SAP to identify and locate parts for assigned tasks
  • Enter data in SAP accurately and completely
  • Participate in identifying repetitive equipment failures
  • Participate in resolution of issues as a subject matter expert

Location(s)

Mason City Plant

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact NAZTAOps@kraftheinz.com.

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

  • Physical – Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

  • Social – Paid Time Off, Company Holidays, Leave of Absence, Recognition, Training

  • Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs

  • Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Mason City Plant

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact NAZTAOps@kraftheinz.com.

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Discovering what’s next in food using Python, Azure ML and Alteryx. Building and designing apps. Improving our supply chain.

We’re bringing agility to beloved brands across the globe — making life delicious for our customers and communities, today and tomorrow.

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Together, we’re helping everyone to grow their own way.

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Whether you’re a seasoned manufacturing veteran or new to the world of plants, there’s tons of opportunity for career growth and development.

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Our Marketing team are the voice of our consumers. Connecting the right people, to the right products, with the right messages and campaigns.

We’re the architects of category growth, making sure our brands are front and center — winning the battle for attention in the minds of people everywhere.

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Whether you want to develop your technical skills or grow as a people manager, there’s a place for you here to advance your career.

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The
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Our Sales team drives multibillion dollar distribution strategies. And we do this across channels and across the whole world!

We thrive wherever consumers can meet iconic and innovative brands — in retail, on-trade, and B2B. We’re the closest people to our customers, getting our products to the right people, in the right places.

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About Us

Kraft Heinz is a global food company with a delicious heritage.  Our emerging and iconic food and beverage brands deliver the best taste, fun, and quality to every table we touch. Worldwide.

We’re on a mission to disrupt not only our own business, but the global food industry. Consumer obsession and unexpected partnerships fuel our progress. As we drive innovation company-wide.

Our people are connected by a culture of ownership, agility and endless curiosity. We believe in being good humans — working to improve our company, communities, and planet.

We’re proud of where we’ve been and even more thrilled about where we’re headed as we nourish the world and lead the future of food.

Why Us

We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our iconic and nostalgic brands.

Good isn’t good enough. We choose greatness every day by making bold decisions and challenging what’s ordinary. All while celebrating our wins – and failures – as we work together to transform the future of food.

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