Global Operations Analytics Manager

Job Description

Role Summary

The Global Operations Analytics Manager will be a strategic business partner to Manufacturing leaders within the Global Center of Excellence (GCOE), helping define and drive the long-term analytics roadmap across core operational domains. This role serves as a critical bridge between the global team, zone functions and the analytics delivery team ensuring alignment, knowledge sharing, and value realization across markets.

The Manager will lead and drive performance of a high-performing analytics pod, supporting and constructively challenging product owners to build structured, scalable, and stable analytics products. This role is not only accountable for delivering impactful data-driven solutions but also for fostering strong partnerships and enabling sustainable business value through insightful, actionable analytics supporting the strategy of the Global Function and Markets around the world.

Key Responsibilities

Strategic Business Partnership & Road mapping (25%)

– Act as a trusted advisor to global business owners within the GCOE, helping articulate analytics priorities and shape the long-term data & analytics roadmap.

– Co-develop strategic problem statements with product owners and collaborators, translating them into measurable objectives.

– Ensure tight integration between global priorities and zone-level implementation and adoption.

Analytics Product Leadership (25%)

– Lead a cross-functional analytics pod to deliver high-quality, reliable, and scalable analytical solutions and models.

– Challenge product owners and business collaborators constructively on use case value, design decisions, and delivery timelines.

– Advocate for standardization and long-term stability in product development and lifecycle management.

Operational Excellence & Value Delivery (25%)

– Build strong governance routines to drive velocity of the pod, ways of working and connectivity with the business

– Monitor delivery metrics and track adoption, outcomes, and business impact of analytics products.

– Ensure best-in-class practices in data governance, modeling, automation, and self-serve enablement.

– Partner with technology and data engineering teams to ensure robust data pipelines and infrastructure support.

Talent Development & Team Leadership (20%)

– Provide direction, coaching, and development opportunities to junior analytics team members.

– Promote a high-performance culture rooted in ownership, teamwork, and innovation.

Cross-Zone & Global Engagement (5%)

– Act as the liaison between global teams and regional/zone teams to ensure knowledge sharing, consistent metrics, and value alignment.

– Drive harmonization of analytics methodologies and reporting standards across geographies.

Education & Experience

– Bachelor’s degree in Engineering, Data Science, Business Analytics, or related field (Master’s preferred).

– 6+ years of experience in analytical role (within the supply chain space: Manufacturing/Finance/Data experience preferred).

– Consistent record in translating business challenges into data-driven solutions and measurable impact.

– Experienced working in or closely with global & regional teams.

Technical & Behavioral Skills

– Exceptional communication, team member management, and problem-solving skills.

– Strong leadership presence with the ability to influence cross-functional teams.

– Comfortable operating in a dynamic, matrixed, and fast-paced environment.

– Proficiency in SQL and data visualization tools (e.g., Power BI, Tableau)

– Previous experience working in agile methodology

– Strong understanding of data modeling, analytics lifecycle, and statistical techniques.

Critical metrics and Dimensions of This Role

Financial

– Value delivery from analytics solutions (e.g., KPI progression, savings, yield loss improvements).

– Return on investment from analytics initiatives in partnership with product owners.

Functional

– Analytics product adoption rate (zone-level and global).

– Delivery vs. roadmap timelines and scope.

– NPS or satisfaction score from internal stakeholders.

Organizational

– Number of analytics products supported across zones.

– Team engagement and development metrics.

– Cross-zone alignment and replication of use cases.

Key Relationships

Internal

– Global Center of Excellence Business Owners (Manufacturing & FSQ Leads and their teams)

– GCC India Delivery Team

– Regional/Zone Operational Teams

– NAZ Manufacturing Digital Leads

– Data Engineering & IT Teams (DIPP formerly ED&A)

External

– Analytics and BI vendors (platform and tools such as Infosys/Genpact/DataSea)

– External consultants and thought leaders (as needed for best practice benchmarking)

What we offer you:

• An ambitious employer; we only want the best for you.
• A fast career track like only few other companies can match.
• A competitive salary and excellent bonus structure (above market); at KraftHeinz we strongly believe and live by ownership and meritocracy.
• A hybrid working model; because we believe the future of work is based on a building modern, adaptable, and agile workplace culture. 3 days from our office in Amsterdam and 2 days from home with additional 20 days per year to work from anywhere you want!
• Additional benefits such as Commuting Allowance, Hybrid Work Allowance & Reimbursements, Bicycle & Gym Discount Plan, Employee Assistance Program and Supplemental Health Insurance.
• A wide range of discounts with KraftHeinz’s partnerships on fashion, electronics, travels and many more!
• Last and not least; there are always room for new insights: If you have an idea, please let us know, and we can set it in action!

Location(s)

Amsterdam

 

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.