IT Business Analyst

Job Description

The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands

Summary

Reporting to the Sr IT Business Partner – Manufacturing, the IT BA – Manufacturing Function is responsible for being the conduit between our business teams and IT teams.

Working with a mix of internal and external teams, the IT BA captures, understands, and documents

business requirements in the support of delivering IT projects across the ANJ region.

Key responsibilities

• Own the support of IT applications in the function, with a high sense of ownership and

• Be the single point of contact regarding applications supporting our site security  

• accountability.

• Enhancing the quality of IT products and services in the Manufacturing function

• Own the relationship with IT vendors, driving and motivating the delivery of positive business

• outcomes.

• Playing the role of Subject Matter Expert to support IT and Business teams when required

• Strong sense of customer focus.

• Pro-actively work with business partners to identify and document their requirements.

• Pro-actively document application knowledge and procedures.

• Analysis of information gathered to help establish business needs and drive better business

• decisions.

• Prepared to roll up sleeves and bridge the gap between business and IT stakeholders.

• Finding and recommending standardised IT solutions to meet business requirements.

• Driving system rationalisation and support alignment to the Kraft Heinz IT strategic roadmap.

• Support project activities as requested by IT project team, such as project health checks, audits,

• documentation, performance improvement, and project management tasks.

• Support the delivery of IT projects, to be delivered consistently with a high level of quality, within

• budget and time constraints.

• Other duties as defined from time to time by the IT Capability Lead for Supply Chain, Logistics or

• Manufacturing, IT Business Partner or as well as CIO – ANJ.

• The ability to work in a fast paced, environment while developing a deep level of understanding

• of our business team and IT solution architecture.

• Pro-actively support the IT project team manage project dependencies.

• Effectively identify, track and manage potential IT risks and issues.

• Analysing the design of technical systems and business models as required.

• Understanding strategic business needs including future business plans.

• Ensuring the Kraft Heinz CMDB is up to date, to accurately represent the ANJ IT landscape.

• Support the delivery and transition to IT operational support of IT applications, infrastructure, and

• services, including supporting business in resolving business process related issues.

• Track monitor and coordinate resolution to issues impacting IT deliverables.

• Elevate risks to the IT project team or relevant management level when appropriate.

• Supporting cross functional, multi-national, multi-vendor teams in developing solutions to meet

• business requirements.

• Support stakeholders to ensure all projects and initiatives have a strong business case, benefits

• and adequate budget for project resources.

• Support IT project teams to ensure that change to scope is tightly controlled and approved by

• correct level of authority.

• Supporting project go-live activities including hyper-care, to ensure IT projects are successfully transitioned into production and successfully closed.

About you

• Strong written and verbal communication skills, with an ability to effectively communicate with all levels of our business. (from junior level through to senior management)

• Excellent administration, reporting and organisational skills.

• Deep and creative problem solving, with an attention to detail.

• An analytical mindset, with excellent problem-solving skills.

• Foundation knowledge of IT Business Analysis methodologies, including but not limited to BABOK, CBAP or similar.

• Basic knowledge of IT Project Management methodologies, including Waterfall and Agile.

• Basic knowledge of IT Software Development Life-Cycle, and IT infrastructure technologies.

• The ability to effectively work with in-house / outsourced IT virtual teams.

• Strong experience with using IT technology to work effectively with IT teams across multiple

• countries and time-zones.

• Intermediate skill with the Microsoft Office suite of products (SharePoint, Excel, Word, Outlook

• 2+ years as an IT Business Analyst or similar technology driven role

• 2+ years as actively involved in leading projects

• Familiar with both Agile and Waterfall project methodologies

• Working in international virtual teams, across time-zones

• Managing vendor relationships

• Provide strong leadership and clear direction to IT team members / project stakeholders

• Bachelors’ Degree in Information Technology, Computer Engineering, Business Administration or similar.

• Formal Business Analysis qualifications (such as CBAP or similar) are preferred.

About us

• Hybrid Working – Flexibility around when and where you work

• Pay for Performance – industry leading variable compensation offerings tied to company and individual performance on top of a competitive base salary package

• Parental Leave – paid time off for both primary AND secondary caregivers

• Leave Options – Purchased leave, volunteer leave and LiveWell leave programs

• Novated Leasing

• Great Place to Work certification in Australia and New Zealand

• In House Training Programs

#LI-DNI

Location(s)

King Street

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.