Analyst, eCommerce Customer Marketing, Operations

Job Description

Here at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, acutely focused on Superior Execution every day. This is our guiding compass to grow something great and make life delicious!

The Analyst, eCommerce & Customer Marketing (ECM) is an integral part of the eCom Customer Marketing team within the North America Sales Organization. This individual leads eCom Customer Marketing routines and ways of working, ensuring our 40+ team operates efficiently and smoothly. The Analyst also works closely with our BU partners, leading our annual activation calendar updates for our US sales organization. If you’re seeking an opportunity to make an impact at scale, come grow with us!

Essential Functions & Responsibilities

• Manage total eCom Customer Marketing team ways of working and routine updates

• Effectively communicate routine updates to cross functionals and ECM leadership

• Lead campaign briefing process for eCom Customer Marketing campaigns, collaborating with Brand Marketing, Customer ECM teams and Retail Media Team

• Lead annual activation calendar updates for sales organization, providing clear guidance on strategy and success criteria for ECM campaigns

• Own and manage the project management tool for eCom Customer Marketing campaigns and process

• Support eCom Customer Marketing Operations team in strategic priorities

• Champion annual planning process improvements with key stakeholders

• Key point of contact for eCom Customer Marketing Customer teams

Expected Experience & Required Skills

• Excellent organization and project management skills

• Proven ability to work autonomously and plan, organize and set/achieve priorities when performing work across cross-functional and external stakeholders.

• Excellent interpersonal skills (written, verbal, and presentation)

• Ability to be highly collaborative

• Proficient in Microsoft Office programs, with experience in project management tools a plus

Work Environment & Schedule

This position is considered a hybrid role with 3 days in the Chicago office, Normal office environment with limited travel or visits to external locations; offices are open workspaces. Additionally, this role

requires ability to work a salaried, exempt schedule to best execute against customer and internal expectations.

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

New Hire Base Salary Range:

$77,800.00 – $97,300.00

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical – Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

• Social – Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training

• Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs

• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Chicago/Aon Center

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.