Manager, Employee Experience

Job Description

Job Summary:

Employee Experience will be a pivotal leader in shaping and enhancing the overall employee journey within our GCC. This role is responsible for designing, implementing, and overseeing programs and initiatives that foster a positive, engaging, and supportive work environment, ultimately driving employee satisfaction, retention, and productivity. This individual will champion our culture, promote well-being, and ensure that every employee feels valued, respected, and empowered.

Key Responsibilities:

Culture Building & Engagement:

Develop and execute strategies to strengthen and evolve our company culture, aligning with global values while catering to local GCC nuances.

Design and implement a comprehensive employee engagement calendar, including internal communications, events, and initiatives that foster connection and community. o Champion organizational values and behaviors through various programs and communication channels. o Gather and analyze employee feedback (surveys, focus groups, etc.) to identify areas for improvement and propose solutions.

Rewards & Recognition (R&R): o Oversee the design, implementation, and continuous improvement of competitive and impactful rewards and recognition programs that acknowledge and celebrate employee contributions. o Ensure R&R initiatives are aligned with performance management frameworks and drive desired behaviors and outcomes.

Personal Wellbeing & Work-Life Balance:

Develop and manage holistic wellbeing programs that support the physical, mental, and emotional health of employees (e.g., wellness challenges, mental health resources, ergonomic support). o Promote and facilitate initiatives that encourage work-life balance, including flexible work arrangements, time-off policies, and stress management resources. o Collaborate with external partners as needed to provide specialized wellbeing services.

Diversity, Equity, Inclusion, and Belonging (DEIB) / Business Resource Groups (BRGs): o Drive DEIB initiatives within the GCC, ensuring a welcoming and equitable environment for all employees. o Support the establishment and growth of Business Resource Groups (BRGs), providing guidance and resources to foster inclusive communities. o Collaborate with global DEIB teams to localize and implement strategies relevant to the GCC. o Monitor DEIB metrics and propose actionable strategies for continuous improvement.

Qualifications:

• Bachelor’s degree in marketing, Communications, Public Relations, Human Resources, or a related field. Master's degree is a plus.

• 8-10 years of progressive experience in employer branding, marketing, communications, or talent acquisition, preferably within a Global Capability Center (GCC) or a large multinational organization.

• Proven track record of developing and executing successful employer branding strategies and campaigns.

• Strong understanding of digital marketing, including SEO, SEM, and social media best practices.

• Excellent written and verbal communication skills, with a keen eye for compelling storytelling and copy editing.

• Proficiency in content creation tools and platforms (e.g., graphic design software, video editing basics).

• Ability to analyze data and derive actionable insights for campaign optimization.

• Strong project management skills with the ability to manage multiple initiatives simultaneously.

• Exceptional stakeholder management and cross-functional collaboration skills.

Preferred Skills:

• Experience working in a fast-paced, dynamic GCC environment. • Experience with change management principles. What We Offer:

• An opportunity to shape the employee experience in a rapidly growing GCC.

• A collaborative and supportive work environment.

• Competitive salary and benefits package.

Location(s)

Ahmedabad – Venus Stratum GCC

 

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.