FSQ Team Leader

  • All Posting Locations: Hastings, Hawke's Bay, NZ
  • Job Functions: Quality
  • Date Published: August 28, 2025
  • Ref#: R-96000

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An office with Kraft Heinz product images on the wall
a 4 pack of raspberry jell-o

About the Role

Job Description

FSQ Team Leader

  • Leadership opportunity in our Food Safety Quality department

  • Location: King Street, Hastings, New Zealand

  • Collaborative and dynamic work environment

Grow your leadership career in Food Safety & Quality with Kraft Heinz Watties!

Are you a motivated and detail-oriented individual looking to grow your career in Food Safety and Quality? Do you want to join a dynamic team with a proven track record of delivering high-quality products and driving continuous improvement? We have an exciting opportunity for a Food Safety and Quality professional to join our team, where you will play a key role in ensuring the quality and safety of our products and driving business growth.

The Company

The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.

Key position responsibilities include, but not limited to:

  • Lead four direct reports in the FSQ department demonstrating strong leadership skills

  • Support the FSQ department and Site with the quality risk management programme (Q-RMP) requirements and implementation of action plans, including providing technical training to factory staff and conducting risk assessments.

  • Investigate and document incidents, and report Edify & other Quality KPI, to ensure effective investigation and outcomes of quality incidents, internal and external complaints.

  • Participate in the FSQ department internal audit schedule and validation schedule, and conduct internal audits to ensure compliance with quality standards.

  • Assist with projects and decisions regarding product sampling and testing, and represent the FSQ department in new product, process, or packaging developments.

  • Provide quality module training to other departments, and support the FSQ departments responsibilities for reporting and steering meetings.

  • Manage non-conforming product and ensure traceability of finished goods and raw materials, and validate critical control points (CCPs) to ensure food safety and quality.

  • Support investigation of quality incidents, internal and external complaints, and respond to customer complaints in a timely and thorough manner, using risk assessment and root cause analysis for decision making.

  • Provide quality support and training to operations staff, and contribute to reporting and steering meeting requirements, to drive continuous improvement in food safety and quality.

About you:

  • Possess good interpersonal skills, with the ability to communicate effectively with various stakeholders

  • Have experience with quality risk assessment and decision-making ability on product food safety & quality

  • Demonstrate a high level of computer literacy, with proficiency in relevant software and systems

  • Show a high level of personal integrity and sense of right and wrong, with strong character and a proactive approach

  • Have a growth mindset, with a willingness to learn and adapt to new situations and challenges

  • Possess technical experience in the food industry, with a strong understanding of food safety and quality principles

  • Are able to work independently and as part of a team, with a strong focus on achieving results and driving continuous improvement

  • Currently hold a degree in Food Science, Quality Assurance, or a related field, or have equivalent technical experience in the food industry

  • Eligibility to work in New Zealand with full working rights.

Benefits of working with us

  • Pay for Performance – industry leading variable compensation offerings tied to company and individual performance on top of a competitive base salary package

  • Parental Leave – paid time off for both primary AND secondary caregivers

  • Leave Options – Purchased leave, volunteer leave and LiveWell leave programs to give you even more flexibility to plan your life and spend time on causes that matter

  • Novated Leasing

  • Great Place to Work certification in Australia and New Zealand

  • In House Training Programs

  • Corporate Discount Programs 

Ready to make an Impact?

If you're passionate about food safety and quality, eager to learn, and enjoy working in a fast-paced environment, please submit your application soon. We will be reviewing applications on a rolling basis and reserve the right to close the job advertisement early.

#LI-DNI

Location(s)

King Street

 

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.

Digital at Kraft Heinz

The
Builders

Our Digital team empowers every aspect of our business.

Discovering what’s next in food using Python, Azure ML and Alteryx. Building and designing apps. Improving our supply chain.

We’re bringing agility to beloved brands across the globe — making life delicious for our customers and communities, today and tomorrow.

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HR at Kraft Heinz

The
Facilitators

People are what makes Kraft Heinz great. Today. And tomorrow.

In Human Resources, we’re finding and developing great talent to continue our legacy. We’re here for every colleague, for their performance and their wellbeing.

Together, we’re helping everyone to grow their own way.

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Manufacturing at Kraft Heinz

The
Makers

Our Manufacturing team is a fully-integrated end-to-end supply chain. We’re the backbone of Kraft Heinz. The people behind the products, delivering the highest quality and value.

Whether you’re a seasoned manufacturing veteran or new to the world of plants, there’s tons of opportunity for career growth and development.

NEED ALT
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Marketing at Kraft Heinz

The
Strategizers

Our Marketing team are the voice of our consumers. Connecting the right people, to the right products, with the right messages and campaigns.

We’re the architects of category growth, making sure our brands are front and center — winning the battle for attention in the minds of people everywhere.

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R&D at Kraft Heinz

The
Creators

Our Research and Development team creates high-quality products that push the boundaries of what’s possible. Innovation is what gets us up in the morning!

Whether you want to develop your technical skills or grow as a people manager, there’s a place for you here to advance your career.

NEED ALT
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Sales at Kraft Heinz

The
Connectors

Our Sales team drives multibillion dollar distribution strategies. And we do this across channels and across the whole world!

We thrive wherever consumers can meet iconic and innovative brands — in retail, on-trade, and B2B. We’re the closest people to our customers, getting our products to the right people, in the right places.

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Hear from
our people

“Kraft Heinz doesn’t just talk about their values, they live it every day.”

Traci
Senior Customer Sales Manager

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Hear from
our people

“The best is yet to come at Kraft Heinz. I’ve experienced the launch of a new purpose, new vision and values. Now I’m seeing all of those things truly take shape and that is very exciting.”

Michael
Associate Director Pension

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Hear from
our people

“The best thing about working at Kraft Heinz are the benefits and opportunities for growth and career development.”

Manetta
Talent acquisition Specialist

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About Us

Kraft Heinz is a global food company with a delicious heritage.  Our emerging and iconic food and beverage brands deliver the best taste, fun, and quality to every table we touch. Worldwide.

We’re on a mission to disrupt not only our own business, but the global food industry. Consumer obsession and unexpected partnerships fuel our progress. As we drive innovation company-wide.

Our people are connected by a culture of ownership, agility and endless curiosity. We believe in being good humans — working to improve our company, communities, and planet.

We’re proud of where we’ve been and even more thrilled about where we’re headed as we nourish the world and lead the future of food.

Why Us

We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our iconic and nostalgic brands.

Good isn’t good enough. We choose greatness every day by making bold decisions and challenging what’s ordinary. All while celebrating our wins – and failures – as we work together to transform the future of food.

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