Senior Scrum Master

  • All Posting Locations: Chicago, IL, US
  • Job Functions: Digital
  • Date Published: September 25, 2025
  • Ref#: R-96810

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An office with Kraft Heinz product images on the wall
a 4 pack of raspberry jell-o

About the Role

Job Description

Here at Kraft Heinz, we grow our people to grow our business, because we believe that great people make great companies. When you join our table, you can expect access to an array of holistic wellness benefits* and perks, including medical, dental and vision coverage, 7% 401(k) matching, Business Resource Groups (BRGs) to help foster diversity, inclusion, and belonging for all employees, an industry-leading total rewards package that emphasizes a high discretionary bonus.

*Benefits begin immediately upon hire for salaried employees.

Get a peek into life here at Kraft Heinz through our Instagram and TikTok channels!

Senior Scrum Master at a glance…

You will requires a combination of Agile expertise, business acumen, and leadership skills. The successful candidate will facilitate Agile practices, connect with business stakeholders, and drive improvements to increase efficiency and impact of different initiatives in KHC.

What's on the menu?

  • Collaborate with business stakeholders to understand their context, challenges, and goals.

  • Select and implement agile practices to fit specific team and business contexts.

  • Facilitate Agile ceremonies and routines for teams and PODs, ensuring adherence to agile principles (eg. Scrum, kanban, other frameworks).

  • Lead/Facilitate workshops, co-creation sessions to foster collaboration where necessary, to ensure effective collaboration between the Team, Product Owner, and Stakeholders.

  • Support the Team in creating overall transparency on the status of their work, ensuring appropriate information sharing and collaboration.

  • Establish and track metrics to measure team performance, identify areas for improvement, use data to identify bottlenecks and drive iterative improvement  

  • Remove impediments to allow the Team to continuously deliver value.

  • Identify areas for improvement and propose changes to increase efficiency, quality, and customer satisfaction in agile PODs and non-agile portions of the company.

  • Help the team create a culture of collaboration, focus, and continuous improvement, while keeping a sustainable pace.

  • Act as a change agent in the organization, coaching, teaching, or facilitating as required to help the organization improve its overall business agility and culture.

  • Mentor and develop POs and new Scrum Practitioners, ensuring the Agile community is following best practice.

  • Be able to train others in agile practices (POs, devs, team members, leaders).

  • Track and continuously improve agile maturity of PODs, encouraging innovative ideas to address wider business challenges.

  • Stay up to date with industry trends, best practices, and new Agile techniques, applying this knowledge to improve team performance.

Recipe for Success – apply now if this sounds like you!

  • Agile Expertise: 5+ years of experience as a Scrum Master or Agile Coach.

  • Proven success in launching and maturing teams

  • Excellent verbal and written communication skills.

  • Business Acumen: Understanding of business operations, market dynamics, and customer needs.

  • Proven ability to lead, influence, and keep teams engaged.

  • Strong facilitation, servant leadership and conflict resolution skills

  • Proficiency in Agile Tools ( Jira, Miro, Monday.com or similar tools)
    Experience in enterprise transformation/Digital Product delivery

  • Ability to Coach remote and hybrid teams effectively

  • Knowledge of other Agile approaches and practices (e.g. Retrospective formats, Kanban, visualization frameworks, user stories, relative estimations, …).

Please note: This job positing is just a preview of the full scope of the position. A comprehensive job description will be shared

We hope to find you a seat at our table!

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

New Hire Base Salary Range:

$102,100.00 – $127,600.00

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

  • Physical – Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

  • Social – Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training

  • Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs

  • Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Chicago/Aon Center

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.

Digital at Kraft Heinz

The
Builders

Our Digital team empowers every aspect of our business.

Discovering what’s next in food using Python, Azure ML and Alteryx. Building and designing apps. Improving our supply chain.

We’re bringing agility to beloved brands across the globe — making life delicious for our customers and communities, today and tomorrow.

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a jar of Kraft Crunchy Peanut Butter

HR at Kraft Heinz

The
Facilitators

People are what makes Kraft Heinz great. Today. And tomorrow.

In Human Resources, we’re finding and developing great talent to continue our legacy. We’re here for every colleague, for their performance and their wellbeing.

Together, we’re helping everyone to grow their own way.

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a jar of Heinz Garlic Sauce

Manufacturing at Kraft Heinz

The
Makers

Our Manufacturing team is a fully-integrated end-to-end supply chain. We’re the backbone of Kraft Heinz. The people behind the products, delivering the highest quality and value.

Whether you’re a seasoned manufacturing veteran or new to the world of plants, there’s tons of opportunity for career growth and development.

NEED ALT
a squeeze bottle of Wattie's Steak Sauce

Marketing at Kraft Heinz

The
Strategizers

Our Marketing team are the voice of our consumers. Connecting the right people, to the right products, with the right messages and campaigns.

We’re the architects of category growth, making sure our brands are front and center — winning the battle for attention in the minds of people everywhere.

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a package of Maxwell House Vanilla Iced Latte foam

R&D at Kraft Heinz

The
Creators

Our Research and Development team creates high-quality products that push the boundaries of what’s possible. Innovation is what gets us up in the morning!

Whether you want to develop your technical skills or grow as a people manager, there’s a place for you here to advance your career.

NEED ALT
a box of Delimex Chicken Taquitos

Sales at Kraft Heinz

The
Connectors

Our Sales team drives multibillion dollar distribution strategies. And we do this across channels and across the whole world!

We thrive wherever consumers can meet iconic and innovative brands — in retail, on-trade, and B2B. We’re the closest people to our customers, getting our products to the right people, in the right places.

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a package of Heinz by Nature tomato mozarella pasta
Collage of Traci

Hear from
our people

“Kraft Heinz doesn’t just talk about their values, they live it every day.”

Traci
Senior Customer Sales Manager

Collage of photos of Michael

Hear from
our people

“The best is yet to come at Kraft Heinz. I’ve experienced the launch of a new purpose, new vision and values. Now I’m seeing all of those things truly take shape and that is very exciting.”

Michael
Associate Director Pension

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Hear from
our people

“The best thing about working at Kraft Heinz are the benefits and opportunities for growth and career development.”

Manetta
Talent acquisition Specialist

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About Us

Kraft Heinz is a global food company with a delicious heritage.  Our emerging and iconic food and beverage brands deliver the best taste, fun, and quality to every table we touch. Worldwide.

We’re on a mission to disrupt not only our own business, but the global food industry. Consumer obsession and unexpected partnerships fuel our progress. As we drive innovation company-wide.

Our people are connected by a culture of ownership, agility and endless curiosity. We believe in being good humans — working to improve our company, communities, and planet.

We’re proud of where we’ve been and even more thrilled about where we’re headed as we nourish the world and lead the future of food.

Why Us

We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our iconic and nostalgic brands.

Good isn’t good enough. We choose greatness every day by making bold decisions and challenging what’s ordinary. All while celebrating our wins – and failures – as we work together to transform the future of food.

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