Import Manager

Job Description

This position is responsible for the comprehensive planning, execution, and management of the company's import operations, ensuring an efficient, compliant, and cost-optimized import supply chain. Key responsibilities include: 本职位全面负责公司进口业务的规划、执行与管理，确保进口供应链高效、合规、成本优化运行。主要职责如下：

Import Supply Chain Planning & Coordination进口供应链规划与协调

Ÿ Collect and summarize sales department requirements to formulate and execute import product procurement plans and ordering strategies. 收集汇总销售部门需求，制定并执行进口商品的采购计划与下单策略。

Ÿ Communicate closely with overseas branches/suppliers to manage production scheduling, shipment loading, and export dispatch, ensuring timely delivery. 与国外分公司/供应商紧密沟通，管理排产、装船、出口发运等环节，确保按时交付。

Ÿ Coordinate resources with customs brokers, freight forwarders, shipping lines, warehouses, and other parties to ensure smooth customs clearance and timely warehouse receipt of imported goods. 协调报关行、货代、船公司、仓库等各方资源，保障进口货物顺畅通关及及时入库。

End-to-End Supplier Management供应商全周期管理

Ÿ Manage a diverse supplier network, including overseas factories, international freight forwarders, shipping lines, customs brokers, repackaging suppliers, labeling suppliers, etc. 负责管理多元化供应商网络，包括国外工厂、国际货代、船公司、报关行、二次包装供应商、标签供应商等。

Ÿ Lead new supplier evaluation, onboarding, and maintenance of relationships and performance management for existing suppliers. 主导新供应商评估、引入及现有供应商关系维护与绩效管理

Ÿ Lead or participate in new business RFQs, price comparisons, contract negotiations (new & renewal), and execution processes to secure competitive cost and service solutions. 主导或参与新业务询价、比价、合同谈判（新签、续签）及签署流程，确保获得有竞争力的成本与服务方案。

Import Operations & Compliance Management进口业务操作与合规管理

Ÿ End-to-End Operations: Oversee key import processes including product sourcing (coordination), customs declaration, customs clearance, domestic logistics coordination, labeling, and specialized repackaging (e.g., for Sam's Club products). 端到端操作管理：全面负责进口商品的选购（协调）、报关、清关、国内物流协调、贴标及特定产品（如山姆产品）的二次包装等关键环节。

Ÿ Documentation & Compliance: Ensure all import operations strictly comply with national laws, regulations, and company policies. Manage the preparation, review, filing, and maintenance of all import-related documentation, contracts, licenses, etc., ensuring completeness and accuracy. 单证与合规：确保所有进口业务操作严格遵循国家法律法规及公司政策；负责进口业务相关单证、合同、许可证等的准备、审核、归档与管理，确保完整准确。

Ÿ System Operations & Data Management: Execute import order processing in SAP and relevant overseas systems. Manage repackaging and labeling service orders in local systems. Maintain relevant master data (e.g., pricing) within systems. 系统操作与数据管理：在SAP系统及国外相关系统中执行进口订单操作；在本地系统中管理贴标、二次包装等业务下单；维护相关价格主数据等系统信息。

Ÿ Issue Resolution & Claims: Promptly address and follow up on damaged or defective imported goods during transit or upon arrival. Lead or coordinate claims lodgment against responsible overseas parties. 问题处理与索赔：及时跟进处理进口货物在途及到货后的破损、质量问题，主导或协调向国外责任方进行索赔。

Finance, Cost & Risk Management 财务、成本与风险管理

Ÿ Cost Analysis & Control: Manage import product cost accounting, analysis, and control; provide cost information to relevant departments. Review and process payment requests for import-related expenses (customs fees, international freight forwarding, ocean freight, duties/taxes, packaging/labeling fees). 成本分析与控制：负责进口产品成本核算、分析与管理，向相关部门提供成本信息；审核并申请报关费、国际物流费（货代、海运）、关税/税款、包装贴标费等各项进口相关费用。

Ÿ Budgeting & Planning: Develop and manage the annual import operations budget. Communicate and coordinate annual/monthly supply and financial plans with overseas teams. 预算与计划：制定并管理进口业务年度预算；与国外团队沟通协调年度/月度供应及财务计划。

Ÿ Compliance Reporting: Prepare and submit documentation required for annual enterprise brand royalty payments reporting. 合规申报：负责准备并提交年度企业品牌特许权使用费申报所需资料。

Ÿ Risk Management: Proactively identify, assess, and manage risks within import operations, including but not limited to: customs tariff policy changes, foreign exchange fluctuations, supply chain disruptions, supplier performance failure, and compliance risks. Develop and execute mitigation strategies. 风险管理：主动识别、评估并管理进口业务中的各类风险，包括但不限于关税政策变动风险、汇率波动风险、供应链中断风险、供应商履约风险及合规风险，制定并执行应对策略

Data Analysis & Decision Support数据分析与决策支持：

Ÿ Collect, organize, and conduct in-depth analysis of import-related data (market trends, sales performance, inventory levels, cost structures, logistics lead times, etc.). 收集、整理并深入分析进口业务相关数据（市场趋势、销售表现、库存水平、成本结构、物流时效等）。

Ÿ Prepare regular analytical reports, providing valuable insights and recommendations to support management decision-making and business optimization. 定期编制分析报告，为管理层提供有价值的洞察与建议，支持业务决策优化。

Team Leadership & Performance Management:团队领导与绩效管理：

Ÿ Lead and manage the import operations team, setting clear work objectives and task assignments. 领导和管理进口团队，设定清晰的工作目标与任务分工。

Ÿ Foster team capability through necessary training, coaching, and support. 负责团队成员的能力建设，提供必要的培训、指导与支持。

Ÿ Define, monitor, and drive continuous improvement of departmental Key Performance Indicators (KPIs) and core supplier performance metrics. 制定并监控部门关键绩效指标（KPI）及核心供应商绩效指标，推动持续改进。

Other Duties其他职责

Ÿ Efficiently perform other relevant duties as assigned by the direct manager. 高效完成上级领导交办的其他相关工作。

Location(s)

Guangzhou – Jinhui Building

 

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.